Schmitt's Landscape Co

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They are always on time, always professional, and always very conscientious. I have nothing but good things to say about them. they're really good.

Schmitt's Landscape employees replaced the patio drain, built the new patio and re-graded the yard so that we have no more flooding.  I believe Schmitt's hired an outside contractor to rebuild the deck which was actually up by mid-December 2013. However, the contractor  did a terrible job of cleaning up.  We had extra large pieces of  lumber on our lawn until the beginning of March.  We found many, many smaller pieces of cut lumber all over the yard along with a ton of nails to totally fill up a paper grocery bag.

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Overall the process went very well. They came out in a timely fashion to initially quote the work, and their price was very reasonable compared to other quotes I was getting. I was also given an option of installing a dry well but was told I may not even need that. I liked that they weren't trying to get me to do more work than necessary. I was initially told their lead time was about 3 weeks, and it did take a bit longer than that for them to come out, but I think part of this was due to weather at the time. Once the workers came out to perform the work, they were very efficient and did a good job. they were also very polite. I would highly recommend using them for yard drainage issues and would also consider using them for other landscaping needs.

First, they took the time to understand the problem.  The other contractors we contacted wanted us to install a sump pump, which would take care of the symptom, but not the problem.  Brad explored every possible angle to find an appropriate solution, which he did.  We have not had any water backup since the installation of the new drainage system.
The workers on site were great.  They were friendly with our children.  They cleaned up after themselves.  They worked hard.
My only issue with Schmitt's was communication.  Whenever I called, I either had to leave a voicemail, or was transferred by the receptionist to someone's voicemail.  My messages were usually responded to within 24 hours, but it was frustrating to not be able to talk to a person who could help me the first time.
There also seemed to be a problem with their e-mail system, which added to my frustration with the communication.  Schmitt's did work very hard to meet our needs, though.  We had a deadline to meet, and they worked hard to meet our schedule, despite inclimate weather.
In summary: The results were great.  We are very pleased with the work.  If the communication was better, I would have given them straight A's.

Promt, Professional, Great

Very good. They showed up when we were told they would be there. They did everything we agreed on and did it well. I will use them again.

They did a beautiful job but they left the area very messy both times, and it is hard to get them to finish up. I think they need really specific instructions. They started the job when we were out of town although we had asked them not to do that. So we could not give them additional instructions about some things that we wanted handled. They left a huge mess in the backyard and it was very hard to get them to come back. I don’t want to be overly critical but we were very unhappy. The work they did was gorgeous but the service that they provided was not. The installation is fabulous and it looks very nice. It is very nice but they left a mess.

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Would have thought for the price quoted that pictures would have been provided.

They came out and gave an initial esitmate of $3000, and I decided to cut out some work and they came down to $1500.  I initially booked them in August and they didn't come to do the work until October b/c they were busy on other jobs, which wasn't the worst thing, though it would've been nice to have it done sooner.  The quality was good, and the sodded grass looks nice.  They three down some seeded grass in some other areas for free, though that hasn't grown at all.  They also should've donw sod in another smaller area instead of seed.  Overall it was decent, though for $1500, I might do more of this work myself in the future.

Everything went well.  They were very personable and really listened to what we wanted out of the project.

Did an excellent job. Was punctual and very quick.  Made great recommendations.  Was very concerned about making the customer happy.

We felt very comfortable by this Mark's clear experience solving complex drainage issues.  He was also willing to work with our local storm water engineer to ensure our project was approved and met their guidelines. We no longer have standing water in our yard and our sump pump hardly has to run anymore.  Over the past year there have been several very heavy rain storms and our new drainage set up has worked perfectly.   

The service was okay, it wasn't great. The gentleman came as he had scheduled, and he looked around, and he put together a proposal, and brought it back, but I found  that he was kind of indecisive, and I was looking for a professional to give me advise on what I should do, and I didn't feel like I received that.

We have been using Schmitt's for a number of years.  Our patio and firepit were put in by Schmitt's and we have been very happy.  They tend to be a bit more expensive than other landscapers however the end product is worth it!  And Mark will service any issues that arise because of the project.  Very trustworthy and helpful!

They did a good job. I would use them again.

Initially our project manager came out promptly and did a thorough job of understanding the situation and compiling a quote.  He listened and had good suggestions for how to approach the situation.  We got multiple quotes and Schmitt's quote was exactly in line with the others.  The biggest hang-up we had was contacting our project manager and receiving the quote.  It took at least a week to formally receive the quote and any follow-up conversations most had to leave a message with someone at the office who would then relay it and wait for him to call us.  Ultimately, the other landscaping firms could not schedule us as quickly as Schmitt's did and we are please with the outcome.  The guys who showed up to do the work were on time, and worked hard and fast.  Overall, the experience was a positive one.  We will likely have Schmitt's back out in the autumn to grade the back yard as well.

I cannot say enough good things about working with Schmitt's Landscape Co.  We worked with Mark throughout the whole process and it went smoothly from beginning to end.  Mark was extremely knowledgable and answered all of our questions about the patio.  He was very approachable, friendly and my calls/emails were returned promptly.  We started with a design and made some adjustments and Mark was very accommodating.  The project was finished in a timely matter, the crews worked hard and didn't leave a mess.  When we needed to make some requests to get things looked at Mark didn't hesistate to meet us to take a look at it again.  After a year, our patio still looks like it did when they finished the project, extremely good work.  Thank you so much for such high quality customer service and workmanship.  We highly recommend Schmitt's Landscape Co. for any patio/landscape work.

We worked with Brad. He was a good listener and made suggestions after hearing what we were looking for. I'd work with him again. We looked at four different companies from Angie's List and selected Schmitt's based on quality, professionalism, and price. They were middle of the road between the quotes we received.

Received two landscape designs of front yard plus estimate on paver patio in backyard. Each design showed different front walk locations. Designs and estimates were very detailed listing specific plants and costs of installation of each planting. The estimate seemed a little high but since I never dealt with a landscaper I'll have someone give me their opinion. Brad, who made the designs, was good to work with.

The initial consult was great - Brad was easy to work with, he had good ideas and he listened to our ideas and concerns.  The plans he gave us to keep were very helpful. 
When it came to actually getting to the actual install there was some confussion with making sure everything was approved - the township had to identify ground lines for the new trees.  Wasn't  necessarily the fault of Schmidt's landscaping but it could have been planned better and that pushed back the instal date. 
The finished results were OK.  Decent enough but I ended up putting in a lot of extra labor  (10-20 hours) to make my own alterations.  I did pay approximately  $300 in separate labor charges to move existing outcropping rock based off of a newer design in addition to labor charges to install new outcropping rock.  After inspection I found that really only a few manageable rocks were relocated that I easily could have done myself in 10 minutes which was probably the most disappointing aspect of the job.
The size of the autumn blaze maple that was installed was suppose to be 3.5-4 inches based on the contract which is huge and was why I chose to overpay.  But what was put in the ground  was more like 2.5-3 inch from what I measured.  Brad said it was 3-inch and  I asked for a price adjustment and they took $100 off.   If I would have  just gone with a the local nursery I would have saved another $100 and got a bigger tree.   I later realized all the "1 Gallon"  perennials quoted in the contract that were put into the ground were more like 1 quart which I didn't want to fuss over since they were already planted but when you go to a nursery or home depot and see the size difference you realize what you are paying for.  I understand that there is the labor involved but don' t quote "1gallon"  when they aren't. 
Overall, I felt that Brad was great to work with from a design point and is the only reason I would work with this company again.  I have used other landscaping companies in the past that go above and beyond expectations.  I don't mind overpaying for landscaping labor because it is difiicult, time consuming and messy if you try and do it yourself.  But I don't like knowing
where I may have been taken advantage of.