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Beyond Carpet Cleaning

Founded 1986 • With Angi since July 2010

4.7

(105) Verified Reviews

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Business Details

Phone Number

Address

2142 N Summit St

Wheaton, IL 60187

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Description

Beyond Carpet & Flood Restoration is a family-owned carpet cleaning and flood restoration service business located in Wheaton, IL. Our core business philosophy centers around total customer satisfaction. We offer exceptional service, value and integrity for our clients. Experience, skill, and

Verified Reviews

A few reviews for this pro...
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Sue M.
5.0
08/26/2016
I've never been disappointed and would never call anyone else for my cleaning needs. Jim (and his crew) goes above and beyond to provide excellent customer service from start to finish. He pays attention to every detail, takes pride in his work, is very knowledgeable (a pro at pet-related issues) and makes sure you are happy when he's done...or he'll come back! And always with a smile!!
Description of Work
Cleaned and deodorized carpets and furniture
Category
carpet cleaners, upholstery cleaning
Michelle M.
5.0
10/13/2015
Jimmy was excellent. He cleaned our carpet at my work facility and got rid of each and every stain. He was even willing to come back if the stains came back and if we weren't 100% completely satisfied. I could tell he really takes pride in his work. Thank you!He even let me use a $50.00 coupon. :)
Description of Work
Cleaned our carpets at my work facility. We had many stains that he was able to get rid of as well.
Category
carpet cleaners
Richard B.
5.0
04/29/2015
Jimmy, the owner, did a great job cleaning our carpets. This is the second time we have used him and he always does a great job. We would highly recommend him to anyone
Description of Work
cleaned and sanitized living room, stairs, and hallway carpets
Category
carpet cleaners
Elaine Z.
5.0
12/30/2014
Beyond Carpet has been cleaning our carpets in our Bolingbrook IL office for over four years. They are thorough and professional. We are a printing company and our carpets get very dirty quickly. Each month they come out and clean on our schedule. If there is ever something that we would like looked at or re-done, Jim is out the next day to look at it and take care of it at no cost to us. Because of the printing inks we use, sometimes we cant' tell if a tough spot came out until it dries. If it didn't, they take care of it right away. I have also used Beyond twice in my home for carpet cleaning. They have done a great job. They will be out again this week for a third time. Even though they have the materials needed for the deep cleaning (we have a new dog doing potty training) and could charge us an arm and a leg, Jim always gives me suggestions to try on the spots instead of just telling us nothing will work but their cleaning. They also leave a spot remover with me both at work and home for the accidents that happen in between cleanings. Love this company!
Description of Work
They clean our carpet in our office once a month.
Category
carpet cleaners
Pat H.
5.0
11/18/2014
Today is the latest of several engagements with Beyond Carpet Cleaning, who we found on Angie's List several years ago. Jimmy, the owner, is the absolute best in the business. He is punctual, respectful, easy to work with, thinks outside the box... but above all, he knows what's needed for whatever types of issues we have, and takes care of it. Pets, kids, parties, etc ~ he determines what's needed & gets beautiful results every single time. Today was no exception: We wanted our white carpeting to be spotlessly clean for our Thanksgiving gathering, and Voila! Jimmy to the rescue! Pet spots are gone, dark edges between rooms vanished, high traffic areas look refreshed... I can't say enough good things. Jimmy even helped me figure out a 'behavior modification' solution for one of our aging pets that developed a bad habit and then refused to be retrained. It took a couple of carpet cleaning 'advise sessions' with Jimmy before the most effective solution was found, and he was so delighted when it worked for us & our misbehaving pet :) There are very few service companies that I am loyal to, but Beyond Carpet Cleaning has our business, period.
Description of Work
Our white carpeting was thoroughly cleaned, and it looks brand new & ready for our Thanksgiving weekend with family!
Category
carpet cleaners
Michael C.
5.0
10/17/2014
They were prompt, courteous, and did a great job with no upselling, which I appreciated.
Description of Work
They cleaned two rooms, a hallway, and a stairway.
Category
carpet cleaners
Susan G.
5.0
09/29/2014
Jimmy and Gabe arrived on time, were professional, asked questions and were a pleasure to deal with. I was very impressed with the equipment (it is a large spinning brush) and afterwards they use cotton cloths that spin as well that pick up most of the solution used to clean the carpets. Most places use wands and the wand did not work well when I had them cleaned previously by another company (however, that could have been because of the type of carpeting but I am not sure). All I know is that they came in, they completed the job, they were hard-working, efficient and were done in about 2 hours. Even when I asked for them to clean my mattress (which was not scheduled), Jimmy had no problem with this and went ahead and did the additional work.
Description of Work
Jimmy and his son cleaned our burber carpeting (which is very difficult to clean). I had had it cleaned once before but they just used a wand which did not do a very good job. This was in a high-traffic area and was very dirty. Fortunately, I did not have to move anything as they put my table up on squares of foam as well as the dining room table where the area rug is. Jimmy came in with his equipment and did a fantastic job cleaning! The carpet looks like brand new and dirt is gone! They also cleaned 2 area rugs (woven) and did a wonderful job as well. I also asked about mattress cleaning and Jimmy was able to do this on the spot. I couldn't believe the dirt that came out of the mattress (and I have a very clean home) but they did a wonderful job - would definitely use them again and I highly recommend them. They use products and equipment which are much better than the rest and I was very impressed! Thanks Jimmy and Gabe!
Category
carpet cleaners, upholstery cleaning
SUDHA B.
5.0
05/28/2014
They did a really good job on removing on a hard to clean turmeric stain. There were two people here doing the work and scheduling was just fine. It took them about 1 -2 hours to complete the job.
Description of Work
I purchased the big deal for $89 for Spring Carpet Cleaning.
Category
carpet cleaners
Frank F.
5.0
05/22/2014
They did a good job. I liked the prices that they quoted me. They came in and they were efficient. They were done in about 4 hours.
Description of Work
Beyond Carpet Cleaning did the carpet cleaning and some furniture cleaning.
Category
carpet cleaners, upholstery cleaning
Christine M.
3.0
03/28/2014
well, it was a Big Deal purchase that was supposed to be $59, but by the time he walked out the door, it ended up being 300$, even though we told him about the coupon. The carpets took forever to dry. The gentleman was very nice and even brought us a bible, but we were not happy with this experience.
Description of Work
The provider came and cleaned our carpets.
Category
carpet cleaners
Andy M.
4.0
03/10/2014
The value of the work compared to the price was average.
Description of Work
We used the "Big Deal" that we purchased for the services of Beyond Carpet Cleaning. They cleaned our carpets. We paid more because we had oriental rugs.
Category
carpet cleaners, oriental rug cleaning
Ron K.
4.0
03/04/2014
The service was good overall and the carpet looks good.
Description of Work
They cleaned my carpet.
Category
carpet cleaners
James S.
5.0
02/27/2014
Very much unlike another company (that I'd used in the past) that I had come out who tried to upsell me by hundreds of dollars - Beyond was so honest as to tell me that I didn't even need their services. What a pleasant surprise to find honest business people nowadays.
Description of Work
They came and inspected for free.
Category
carpet cleaners
NANCY M.
4.0
01/21/2014
Carpets were really wet for two days.
Description of Work
Clean Carpets
Category
carpet cleaners
Rhonda T.
5.0
01/01/2014
This company was very pleasant to work with throughout the whole process. I got scheduled within a week. Jimmy arrived on time and the carpets looked beautiful when he was finished. I have five cats and Jimmy said that I won the prize for the most cat hair cleaned out of carpeting and I was delighted to have it gone. I also scheduled my next cleaning service at this time and that is included in the cost shown in this review. That also includes a free cleaning service for all exposed carpet in six months. I am very happy with both the company and the results.
Description of Work
Cleaned and sanitized all carpet in three story townhome.
Category
carpet cleaners
David W.
3.0
11/12/2013
In short , yes it was a coupon deal but I have a home carpet cleaner that does almost as good a job for free. I did not understand that the system they use was just a bigger and louder machine . Didn't even move my couch back to clean under, that I had moved out to let them get to the wall. Maybe if this had been a full price job, I would have seen better results. Just not for me.
Description of Work
I made a Big Deal Purchase from BEYOND CARPET CLEANING.
Category
carpet cleaners
Michelle P.
5.0
10/25/2013
beyond carpet showed up on time and cleaned all of the carpets in our house. They were meticulous with there work and small details.
Description of Work
cleaned all wall to wall carpets in the entire house
Category
carpet cleaners
Bill S.
5.0
09/27/2013
Went well; two service men showed up and both worked, the younger more diligently, the elder, well let's say he was very social. I really want diligent hard-working contractors, but overall they both did a good job on really dirty carpets.
Description of Work
Did 3 small rooms for discount, followed by 3 large bedrooms and family room at regular rate.
Category
carpet cleaners
Leslie W.
5.0
09/16/2013
Jim called ahead with his ETA and arrived on time. He was thorough in explaining what he would do and how long it would take. He and his assistant were polite and respectful. The work performed was done very well. I will use his company in the future and recommend it to others!
Description of Work
carpet cleaning
Category
carpet cleaners
Marijean C.
5.0
09/13/2013
They did great job, but VERY pricey. Would never use them without a coupon. Sears does just as good a job for 1/2 the price.
Description of Work
Cleaned carpets
Category
carpet cleaners
Greg H.
4.0
09/09/2013
Power wash was good. Self clean up not so happy with.
Description of Work
Power wash home and deck.
Category
carpet cleaners
Christina W.
5.0
09/04/2013
Jim was extremely professional and friendly. He called and asked to come early and was extra accommodating as a result. He and his assistant were very careful with my newly painted stair risers and did an excellent job keeping everything clean. The carpet looks great. I will definitely use them again.
Description of Work
Cleaned carpets in upstairs hallway and daughter's bedroom.
Category
carpet cleaners
Carol W.
5.0
09/03/2013
I purchased an Angie's List coupon for carpet cleaning for two rooms. Jim and the very friendly team arrived promptly and after viewing the rooms got right to work. We had one traffic area that was very dirty and now it looks like new! They also gave me some freebies including a carpet spot spray. Before leaving Jim assured me that they would come back out if there was anything I was dissatisfied with (no need for that). About a week later I received a thank you note with some coupons that I could use or share with friends. I would definitely use them again.
Description of Work
Cleaned the carpet in two rooms.
Category
carpet cleaners
Therese N.
5.0
09/03/2013
They were amazing! I scheduled the appointment for 10 am. (10 a.m.! not even a four-hour window!) and they showed up right on time. We haven't had our carpet professionally cleaned in 10 years, and there were terrible stains from 10 years of girls' sleepovers and parties. They got to work immediately and when they were done, it looked like a brand new carpet!! The owner Jim was super nice and gave us lots of info on deals for future work. We are definitely going to have them back to do our sectional couch and stairs. We are REALLY happy with them.
Description of Work
They cleaned, disinfected and deoderized two big rooms of carpeting.
Category
carpet cleaners, upholstery cleaning
Karen D.
3.0
09/02/2013
Carpet is not as clean as I hoped it would be. They have done excellent work before so I'm not giving them a bad review.
Description of Work
Cleaned living room and hallway carpeting
Category
carpet cleaners

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Carpet Cleaning
    Upholstery Cleaning
    Oriental Rug Cleaning
    Water and Smoke Damage
    Leather & Vinyl Repair
    Ceramic Tile
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Visa, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Cleaning-carpet, tile, grout, mattress, leather & Oriental rug. Stain & odor removal. Flood damage restoration.

    Services Not Offered

    n/a

    Frequently Asked Questions & Answers about Beyond Carpet Cleaning

    How is Beyond Carpet Cleaning overall rated?

    Beyond Carpet Cleaning is currently rated 4.7 overall out of 5.

    What days are Beyond Carpet Cleaning open?

    Beyond Carpet Cleaning is open:

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    What payment options does Beyond Carpet Cleaning provide

    Beyond Carpet Cleaning accepts the following forms of payment: MasterCard, Visa, American Express, Discover

    Does Beyond Carpet Cleaning offer free estimates?

    Ask Beyond Carpet Cleaning for details on free project estimates.

    Does Beyond Carpet Cleaning offer eco-friendly accreditations?

    Yes, Beyond Carpet Cleaning offers eco-friendly accreditations.

    Does Beyond Carpet Cleaning offer a senior discount?

    No, Beyond Carpet Cleaning does not offer a senior discount.

    Does Beyond Carpet Cleaning offer emergency services?

    Yes, Beyond Carpet Cleaning offers emergency services.

    Are warranties offered by Beyond Carpet Cleaning?

    Yes, Beyond Carpet Cleaning offers warranties.

    What services does Beyond Carpet Cleaning offer?

    Beyond Carpet Cleaning offers the following services: Cleaning-carpet, tile, grout, mattress, leather & Oriental rug. Stain & odor removal. Flood damage restoration.

    Are there any services Beyond Carpet Cleaning does not offer?

    n/a