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Suburban Door Check and Lock Inc

4.8(
19
)

About us

Suburban Door Check and Lock has been dedicated to customer service and installation in the lock and hardware industry since 1963. Our years of experience have shown us the importance of keeping up-to-date in the ever changing lock and hardware industry. We achieve our success by offering guaranteed service and a wide variety of in stock items ranging from residential to electronic hardware. Our sales department and 14 full-service vehicles can help with any of your needs from ordering product to the installation of hardware. We have been providing professional locksmith services since 1963. As a member of the Associate Locksmiths of America (ALOA) we take pride in our work upholding the standards set by our industry. Certified, bonded and insured by the IDPR, we guarantee both our quality and service. Visit our 7500 square foot showroom, stocked with a complete inventory of the latest lock and hardware products on the market. Our experienced staff is prepared to assist you with all your needs.

Business highlights

62 years of experience

Services we offer

Residential and commercial electric strikes, cylindrical and mortise, deadbolt locks, door closers, emergency exit and panic devices & power operators., hinges, key systems, magnetic locks

Accepted Payment Methods

  • CreditCard
Reviews
4.819 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
5%
1
0%
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Showing 1-19 of 19 reviews
MARY-JO W.
May 2015
5.0
Yes, I recommend this pro
.
Eric S.
Nov 2014
5.0
Yes, I recommend this pro
$130
There was some confusion with the service technician on what time they should show up, but after a call to the office then sent him over within the hour.
He was professional and was able to help us with getting me a spare hallway door handle to repair.

Kathy M.
May 2014
5.0
Yes, I recommend this pro
$200
no problems, job took about an hour
Robert B.
Jan 2014
5.0
Yes, I recommend this pro
.
Robert R.
Oct 2013
5.0
Yes, I recommend this pro
$97
We have a mortise lock on our antique front doors and it is very tricky to install. I had the lock set (from Balwin) removed and re- plated changing it from brass to nickel. I thought I could re install it myself but couldn't. I call Suburban Lock because I used them before and was very happy. They came out in two hours after my call because they were close and I think they thought it would be a quick job. As I said, the lock is tricky and it took the installer about 3 hours to get it all working right. He did not give up even though it was now dark and well past his dinner time. He finished and charged for only the time it should have taken him. I don't plan on ever taking the lock off again.
Tifani O.
May 2013
5.0
Yes, I recommend this pro
$175
Great. He showed up on time and was very professional.
Jeanette M.
Feb 2013
5.0
Yes, I recommend this pro
$100
Great service! I needed for my condo to get re-keyed and the lock expert was great, he even helped me disassemble a desk that my rentor left in my garage.......couldn't thank him enough! I will certainly call again!
Helena P.
Feb 2013
5.0
Yes, I recommend this pro
$100
I had to have the locks on my condo door changed twice in one month. Both times I called this service. The locksmith was friendly, professional, did the job quickly, answered my questions, and it was an overall positive experience. I was completely satisfied with their service. I would recommend them highly.
JEANNE M.
Feb 2013
5.0
Yes, I recommend this pro
$200
Suburban was easy to get an appointment with and they came on time and fixed the locks on two doors in our home. The man who came was knowledgeable about locks, able to answer our questions regarding the locks, and fixed them to our satisfaction at the price quoted.
One of the locks he worked on was on an Anderson door we were having trouble getting to move (slide). He was unable to provide us with any suggestions or referrals to assist with that problem.
It is months later and the locks are still performing well.
SUSAN P.
Nov 2012
4.0
Yes, I recommend this pro
$350
I contacted Suburban Door Check and Lock Service to repair the broken lock on my patio door. During their initial visit, it was determined that the locking mechanism could not be repaired, and would instead have to be replaced. The part would have to be ordered, and I was told I would be called later that day or the next day with a price and approximate wait-time. I was not contacted, so I called them - and had to do so several times before the work was completed, as they never contacted me on their own. A week or ten days later, they returned to replace the broken mechanism, and the new one works fine. I'm pleased with their repair, somewhat satisfied with their price, but disappointed with their poor communication.
JUDY G.
Mar 2012
5.0
Yes, I recommend this pro
$245
They had everything I needed for the deadbolts in stock (even in a special finish), and offered to take care of keying and prep just a few hours prior to close despite being shorthanded. Deadbolt pricing was reasonable, though AL handsets seemed slightly high (and were special order anyway). Very happy with the service, bought the deadbolts and will still get handsets from them later.
Robert R.
Oct 2011
5.0
Yes, I recommend this pro
$97
Mike was on time and went right to work. Took it all apart and figured out why it was not working. Seemed to know right off what he was doing. Very friendly. Good job repairing the lock and testing it over and over.
Debra F.
Aug 2011
2.0
$200
The job went ok, but if you have a conversation with the technician - you will be charged $90.00 per hour for the conversation. (Never Again)
AUDRONE M.
Apr 2011
5.0
Yes, I recommend this pro
$90
The technician arrived within 15 minutes. He picked the door open. After letting me into my home, I gave him the key to the door so that he could verify the lock was properly functioning after being picked open. He also asked for my driver's license, verifying that the address on it matched the home's address. I highly recommend this company.
Chris H.
Jan 2011
5.0
Yes, I recommend this pro
$150
Great experience. Technician was a little late, but only because he was researching the funky foreign locks on some of the doors, to insure he had the right information to perform the job. Was very knowledgeable, professional, and proficient in his task. All the keys worked great, which is more than you can say when you go have keys duplicated at a big box store (they never seem to fit quite right, and stick inside the cylinder requiring you to "jiggle" the key). Answered all my questions with a polite demeanor. Was done in less than an hour. I will definitely use them again!
Wes D.
Jan 2011
5.0
Yes, I recommend this pro
$85
The guy arrived promptly, was polite and professional, and was in and out of the house in maybe thirty minutes. I would use them again!
Sandra L.
Jul 2010
5.0
Yes, I recommend this pro
$315
They were responsive and professional. Took great care to make certain I got to choose the type and finish of each new lock. Some parts needed to be ordered so they made a return trip to finish the installation. I'm completely satisfied! I've used Suburban Lock several times and am always happy with the results.
CRAIG R.
May 2009
5.0
Yes, I recommend this pro
$89
They came out the same day. The guy was very nice. He showed me what the problem was and did it all. They were very pleasant and efficient. I told him that I'm glad I called them instead of trying to do it myself. The lock is working well now.
Carissa D.
Oct 2008
5.0
Yes, I recommend this pro
$100
Very prompt service; I liked that he explained the different types of locks he was installing for different types of doors.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Suburban Door Check and Lock Inc is currently rated 4.8 overall out of 5.

Suburban Door Check and Lock Inc accepts the following forms of payment: CreditCard

No, Suburban Door Check and Lock Inc does not offer free project estimates.

No, Suburban Door Check and Lock Inc does not offer eco-friendly accreditations.

No, Suburban Door Check and Lock Inc does not offer a senior discount.

No, Suburban Door Check and Lock Inc does not offer emergency services.

No, Suburban Door Check and Lock Inc does not offer warranties.