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Berwyn Western Plumbing & Heating Company
Electrical Baseboard or Wall Heater - Repair, Acoustic Ceiling Tiles - Install, Major Home Repairs (General Contractor),
About us
Berwyn Western's business strategy is to deliver unrivaled service, quality and client satisfaction. Our well-qualified and experienced staff serves clients with the highest standards of care and strives to retain and broaden relationships. By contracting with Berwyn Western, you can be assured of professional installations and service. Berwyn Western Plumbing and Heating Company, family owned and operated since 1950, specializes in commercial and residential plumbing, heating and air conditioning sales and services. The company also provides turnkey kitchen and bathroom remodeling, home modifications, renovations for the physically handicapped, basement remodeling and room additions. Berwyn Western boasts a 10,000-square-foot showroom to aid customers in material choices—from ceramic tile to plumbing fixtures. Our staff provides professional design and consultation services at no additional cost. Nearly all our staff members bring an average of 20 plus years of industry experience to your projects. Emergency response is available 24-hours a day 365-days a year by trained and certified staff. Response trucks are stocked with necessary equipment to solve almost any problem. All work is provided in a professional manner. Berwyn Western is fully licensed, insured and bonded and guarantees all of our work.
Business highlights
Emergency services offered
76 years of experience
Services we offer
Heating & AC, Plumbing, Remodeling.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.430 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 17% | ||
| 0% | ||
| 10% | ||
| 3% |
Showing 1-25 of 30 reviews
Diane K.
May 2021
I have used them several times. They come out, right away. The technicians are respectful, and they get the job done. The office staff is also very helpful at finding out what is needed, and providing anything that is needed.
Sandra C.
Mar 2018
Tech thought it would last the season, but failed 2 weeks later. Was able to give me better price due to when it failed.
Lewis C.
Jul 2017
They were in line with everyone else with their price. I had pretty good response when they did the install, but then afterward, it was very poor. I would have to average it. In the beginning, I would say it was a B, and afterward I would say it was a D and now would say it’s a C for responsiveness. Punctuality once they have an appointment, I would say that’s an A.
Craig K.
Jun 2017
Very well.
Diane K.
May 2016
unknown
Lewis C.
Feb 2016
It went very well. They were right on time every time they had to come out, they did what they said they would do, and though they weren't able to perform the final check-up for quite some time, they were willing to wait on the final payment of $2700 until we could meet at a mutually-acceptable time.
CAROL W.
Dec 2015
unknown
CAROL W.
Feb 2015
unknown
Steven M.
Jan 2015
unknown
Steve W.
Jan 2015
They were excellent. Their prices were very competitive. Their service was very good. They came out just recently when we had an issue and fixed it very quickly. I would recommend them for boilers. I got probably eight or nine quotes and they were the best. They got back to me very quickly every time I called them.
Megann M.
Aug 2014
Provider was prompt, courteous, and professional. Will definitely use this provider in the future.
Laura R.
Jul 2014
unknown
George D.
Jul 2014
If you need service this is the place to go. Everyone is so nice.
Edward B.
Jun 2014
Replaced all parts with quality parts. Work done previously by "friend" less than quality work, but it did last for 10 years, but degraded to a point that it needed replacement. The location of problem were difficult to reach so a professional was needed. Berwyn-Western had done work for me before and I knew them as being reliable.
He was late due to the service call before mine being a problem, but I was kept in the loop at all times. They offered to reschedule if I needed to be elsewhere. I waited, no problem and he showed up within two hours of the scheduled time.
He was late due to the service call before mine being a problem, but I was kept in the loop at all times. They offered to reschedule if I needed to be elsewhere. I waited, no problem and he showed up within two hours of the scheduled time.
Sandra C.
Jan 2014
He took a look at the boiler and hot water heater just in case there was a problem. Finding nothing, he listened to my explanation of how the morning had gone, and realized the problem might be the gas meter. Going outside in below zero temperatures, he discovered that it was the meter that was frozen. He gave me his direct phone number and detailed explanation of what he found for the gas company in case there were any questions.
Eugene H.
Sep 2013
Berwyn Western was recommended by someone who was very satisfied with the work that was done for them.
We were happy with the time that the owner took to explain in detail what was going to take place. He spent a couple of hours with us on two occasions and then came back a third time to fine tune it.
The workmen did their jobs in a professional manner and cleaned up after the job was done to our satisfaction.
I appreciated that those doing the job did not bring along their rap or rock music.
We were happy with the time that the owner took to explain in detail what was going to take place. He spent a couple of hours with us on two occasions and then came back a third time to fine tune it.
The workmen did their jobs in a professional manner and cleaned up after the job was done to our satisfaction.
I appreciated that those doing the job did not bring along their rap or rock music.
Edyta B.
Feb 2013
I had everything replaced in my bathroom. I had a jacuzi installed in my bathroom and the laundry room integrated into it. In the bathroom, I also had new mirror, sink and cabinates installed. I had new cabinets installed in my kitchen. I have new cabinets, sink, fridge, and stove. The flooring was replaced in my bathroom and kitchen; they installed new ceramic tiles. I had new lights and switches installed in my kitchen and bathroom. The sevice was excelent, They purchased everything needed for the job in the included price. I am very satisfied with the work they done in the time frame they done it in.
Mary E.
Dec 2012
Excellent serv ice, full explanation of what was done, furnace works much better---I was not pressured for any additional service.
LISA S.
Jun 2011
The workers were stuck at another job and were late getting to me. But when they arrived, they got right to work. Took nearly 8 hours to install, but they paid great attention to detail, double checked everything and walked me through the operation of my new furnace and humidifier. Cleaned up as if they weren't even there. With the rebates from manufacturer and gas company, plus tax credit, I will end up getting a portion of the $3200 I spent back in my pocket. Berwyn Western will assist you in the rebate process, also. Knowledgeable installers who pay attention to detail. With heating and air conditioning proper installation is paramount. I highly recommend this company
Kristin M.
Jan 2011
They were fine when they were here. They weren't able to solve the problems, but they were going to investigate and get back in touch with me. Then, I called the office back three or four times and they kept telling me they would get back with me and never did. So, I have actually given up on using them. They weren't able to fix the toilets, nor were they able to find the parts for the faucets. They said they would get back in touch with me and didn't, plus it took them a long time to get me the estimate on the waterproofing. Overall, I didn't find their communication to be very good. They didn't really do much, so I can't rate their quality. They came the one time when they said they would, since then, I haven't even been able to schedule an appointment.
Debra S.
Sep 2010
They may be a bit pricey, but their service is defiantly worth it.
CONSTANCE C.
Jan 2010
Due to the annual maintenance we have never had any problems with our ancient gas furnace. While the technicians rarely volunteer any information they are responsive when we pose questions. On their last visit I asked about carbon monoxide leakage and they used a meter to determine the amounts of any coming from the old furnace and made recommendations concerning preventive steps we could take to make sure we don't have any serious carbon monoxide leaks. The amount of time needed to clean and check the furnace seems brief compared to the $89 service charge but the quality of the staff seems to justify that to some extent.
Scott K.
Oct 2007
They were responsive and always came at the time that they said they would. They started and finished their work in a timely manner and the price seemed good to me. I would recommend them to anyone.
MARK M.
Aug 2006
We've used Berwyn Western over the years for a number of different projects (heat and plumbing-related). While they've always been a little on the high side, we've always been satisfied with the quality of their work. This time, we were not. We were charged an outrageous sum for a simple sink rodding. To boot, the plumber did a poor job of cleaning up after himself. I had to spend half an hour doing the job myself. We definitely will be going elsewhere from now on.
MINDY A.
May 2005
WE WERE VERY UNHAPPY WITH THE RESPONSE AND SERVICE. WE ARE OUT OF $65 BECAUSE WE DON'T TRUST THEM DUE TO THEIR LACK OF RESPONSIVENESS AND POOR SERVICE DURING AN UNSEASONABLY COLD PERIOD. WE WILL GET A SECOND OPINION FROM A RECOMMENDED ANGIE'S LIST PROVIDER. BERWYN WESTERN PROVED TO BE A WASTE OF OUR TIME AND MONEY.
Licensing
State Contractor License Requirements
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FAQ
Berwyn Western Plumbing & Heating Company is currently rated 4.4 overall out of 5.
Berwyn Western Plumbing & Heating Company accepts the following forms of payment: CreditCard
Yes, Berwyn Western Plumbing & Heating Company offers free project estimates.
No, Berwyn Western Plumbing & Heating Company does not offer eco-friendly accreditations.
No, Berwyn Western Plumbing & Heating Company does not offer a senior discount.
Yes, Berwyn Western Plumbing & Heating Company offers emergency services.
No, Berwyn Western Plumbing & Heating Company does not offer warranties.