Benito's Landscaping, Inc

4.3(
315
)

About us

We provide superior workmanship along with reasonable pricing to fit any budget. Our employees have been with us for 10+ years and take pride in the work they perform. We offer 8, 10 and 12 month payment plans for full services. Customer satisfaction is our goal, we treat your home as if it was ours.

Business highlights

Emergency services offered
21 years of experience

Services we offer

2014 Super Service Award winner! We provide Unilock® Brick Paver installation of driveways, aeration, fire pits, monthly weed pulling, over seeding, patio's, plantings, regrading, retaining walls, shoveling and much more. Please call or email for a free estimate or to inquire about our services, sidewalks, snow blowing, snow removal - snow plowing, sod replacement, water fountains and more. Flooding problems, we bury downspouts and sump pumps, we'll be happy to help!, weekly lawn maintenance

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.3315 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
4%
2
5%
1
9%
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Showing 1-25 of 315 reviews
Ray S.
Jun 2020
1.0
Beware of Benito's Landscaping. I contacted them for an estimate and some damage that needed correcting and after not hearing back from the m in almost a month, I contacted them and an unprofessional rep named Julie answered the call. I explained to Julie that when the landscaper came to my home, I wanted them to correct the damage aside from giving me an estimate on the other work I needed. She told me that if I don't like what happened, then I don't need to use them and said they are busy enough and don't need my business and hung up on me. I called several other times and asked that a manager or owner call me back and no call has been returned. i have had a lot of work done on my home and have never seen a business so careless and unprofessional.
Martha S.
Jul 2018
5.0
Yes, I recommend this pro
$12,000
Workers arrived at appointed time and worked straight through whole project. They did excellent and careful work, cleaned up work area every day. Whenever I called the project manager, he answered or returned my call promptly
Angel R.
Jun 2018
2.0
Had someone come out and showed him the area where we wanted a patio and he said they would send me a proposal with a drawing in 2 weeks. After a couple weeks passed I tried to call and no answer so I emailed for info on the proposal, they replied that it would take 2 to 3 weeks to get. I checked my records and emailed back that 4 weeks had passed. Then after the 5th week I asked if they were still interested in doing the patio and have gotten no response. I find this very unprofessional, if they didn't want to do it they could have just said that
Response from Benito's Landscaping, Inc

"Please enter what you would like the response to look like:[MNR], Thank you for your review, however we called and spoke with Angel and let him know we could not accommodate the work you requested. We wish you a wonderful summer and thank you for your interest in Benito's Landscaping."

Dawn K.
Nov 2017
2.0
Yes, I recommend this pro
.
Response from Benito's Landscaping, Inc

"[Member Name Removed], I'm not sure if you have the right landscaping company. We do not service Wayne, IL. In fact we're quite shocked at your review rating. If you feel this is valid, please call the main office number and speak with one of the owners or managers. Respectfully, Benito's Landscaping"

Josephine C.
Oct 2017
5.0
Yes, I recommend this pro
$12,000
All landscape employees were on time, their clean up outstanding. Worked until dark. Did not matter how hot or if raining, so long as they could perform their duties, they stayed.
Josephine C.
Oct 2017
5.0
Yes, I recommend this pro
$12,000
All landscape employees were on time, their clean up outstanding. Worked until dark. did not matter how hot or if raining as long as they could perform their duties, they stayed.
Richard B.
Sep 2017
5.0
Yes, I recommend this pro
$3,700
When competed it look awesome. They did a great job.
Kimberly L.
Aug 2017
5.0
Yes, I recommend this pro
$1,400
He was great!
John K.
Aug 2017
4.0
Yes, I recommend this pro
$1,400
No help with the permitting process. Took a while to finally get the job scheduled. Crew was fantastic.
Ardist O.
May 2017
5.0
Yes, I recommend this pro
Use them throughout the year and we are always happy with Benitos
Toni P.
Apr 2017
5.0
Yes, I recommend this pro
We had a great crew. Pascual came with his men and showed them what we needed done and to take special care of our gardens since we had a lot of spring flowers popping up. They were conscientious, thorough, and very efficient. We were very pleased with them. We will definitely call them again .
Theresa F.
Apr 2017
4.0
Yes, I recommend this pro
They come when they are scheduled, never missed a day. The lawn looks great. The only things wrong are the jobs I didn't request and I wished I had. I feel they are too expensive, but after comparison shopping this spring they seem to be solidly in line with other companies.
Luisa H.
Jan 2017
5.0
Yes, I recommend this pro
Overall they do a fantastic job. Sometimes they are hard to get a hold of, but no different than any other landscaping company. They are very hard working, honest group. Very nice to have around.
Julie N.
Oct 2016
5.0
Yes, I recommend this pro
$600
Fantastic! The crews came and removed the damaged grass, prepped the area, installed the new sod and gave me instructions on how to care for the sod. Very helpful!
Julie N.
Oct 2016
5.0
Yes, I recommend this pro
$1,100
Terrific! Love everyone at this company!
Nora H.
Sep 2016
1.0
$4,314
The estimate that was provided ended up being overestimated, as far as the number of plants ordered for the small terraced beds. The installers said they weren't sure where the plants would all fit - too many were ordered for a small space. So, we asked them to instead provide one more arborvitae and not to use the extra plants since there was no space for them. I am not a landscaper - when an estimate is provided by a professional, I take their word for it and assume that is what I need. I know nothing about plants or trees or bushes. The company then sent their estimator back to tell us we had to pay for his over-estimation because we agreed to his proposal, and then also mentioned that they couldn't use the existing flagstone, and had to do extra work and bring more flagstone then they had originally planned. This was AFTER the work was already done, and they were demanding payment for that as well. Nobody told us that there was a problem with the flagstone wall and that more stone was needed. They took it upon themselves to continue work. We should have been asked if/how to proceed, since it differed from the proposal that I signed after work began. We were at home each time they were there working , and even came outside to bring them water and coffee all day long each day they were there, so they had opportunities to tell us of the issues they were encountering, and what the cost difference would be and what our options were. When we called to discuss the invoice and express our anger in how this was handled, the woman who answered just laughed, as if we were ridiculous for bringing this up...Very rude, and very poor way of doing business. We are submitting payment as we have no other choice now, but would not recommend that anybody uses this company for landscaping. There are many better, respectable companies out there to work with. Should you decide to use this company, make sure you do you research on what their estimators are writing down on your proposal before you sign anything. They will hold you to it no matter what, and will even add to it without your knowledge or consent.
Response from Benito's Landscaping, Inc

"[Member Name Removed], Thank you for your feedback, the work that was performed was written out EXACTLY what we were going to do and YOU signed off on ALL of the work that we performed. We know from experience that NO work will EVER be performed without a signed contract that a customer signs off on everything. When we showed up to perform the work, YOU decided that you didn't like some of the bushes and decided to upgrade them to a more expensive bush (and you didn't pay for them either). When you knew that the bushes we had with us could NOT be returned to the nursery since we ordered them when you hired us. When the work was complete, you walked the entire job with Benito himself and you said everything looked great. If you had a problem, you should have said something then not when it came time to pay your bill. It'[Member Information Removed] unfortunate that you felt the need to give us an F when you made the changes and your yard looks terrific now. You're welcome and we wish you the best of luck."

Donna S.
Aug 2016
1.0
$75
Cuts grass and blows all the leaves and cut grass into the neighbors yard. Basically cleans up one yard and messes up another. They empty their grass bag from the lawn mower into a garbage can on the neighbors property spilling a bunch and leaving it there. Then not even 10 minutes after the street cleaner came by they blow all the dirt and crap into the street. My phone calls have gone unanswered & not returned.
Response from Benito's Landscaping, Inc

"[Member Name Removed], You are not a customer of ours nor is the address you have listed. We believe you have the wrong landscaping company. Our equipment is all new and we do not bag clippings. The blades are new and very sharp that it finely mulches the grass clippings and leaves them back in the lawn for a natural fertilizer. If you wish to have a quote from us, please feel free to call us at 630-632-4865 and leave a message. We will be happy to provide you with a free estimate."

Sandeep K.
Aug 2016
5.0
Yes, I recommend this pro
$25,000

Very dependable, Reasonable and professional services. Completes assignments in a timely manner. Staff is professional. Always leave work space clean and safe.


Julie N.
Aug 2016
5.0
Yes, I recommend this pro
$250
Everything went great! The gals in the office are friendly, nice and the crews work so hard and are polite and friendly too. We were very pleased with our experience and will continue to ise them.
Julie N.
Aug 2016
5.0
Yes, I recommend this pro
$40
Excellent! They were out and plowing my driveway and shoveling the entry before I had to leave.
KEN B.
Aug 2016
3.0
For the last 5 years, we have used Benito's Landscaping for both fall/spring clean up and most recently weekly lawn care starting in 2015. The guys that provide the service are exceptional - A+. However, the back end office is a solid "F". If anything goes wrong or you need to make contact, count on leaving MULTIPLE voice mails and emails without any attempt from anyone to return your call. It's basically a black hole. This past Friday, no one showed up to provide our weekly service. After messages from myself and neighbor, we have yet to receive a call. We are unsure if they went out of business, if they didn't receive a payment or quite frankly just care that little about their customers. This is not the first time we have had this problem and not worth "hoping" on every Friday that our lawn gets taken care of as contracted.
Response from Benito's Landscaping, Inc

"Thank you for your feedback, since you [Member Information Removed] been a customer of ours, then you are aware of our business hours. We are only in the office Monday thru Friday from 9am-3pm. We apologize that you called after we were closed and over the weekend. It's also unfortunate that you felt the need to write a bad review on Angie's list? We [Member Information Removed] mowed your lawn for 2 years and we [Member Information Removed] never missed a day. However, you are aware of our polices that when an account is past due more that 2 months we remove you from the routes for non-payment. We also [Member Information Removed] made every exception regarding your circumstances of waiving late fees and allowing your neighbor's to pay your invoices during these past 2 years. We are a caring, compassionate and thoughtful group of people who work together and treat our customers and employees as a family. We did return your call when we returned to the office the next business day and after we called you back, you posted this message. Thank you"

Sabine R.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Rebecca H.
Jun 2016
1.0
$500
We had used Benito's for our landscaping needs for the last 2 seasons and the quality of the work was always pretty good. ?However, we will not be using them again because of their terrible customer service. ?Their representative on the phone is very rude and combative. ?The last time we spoke, she hung up on me. ?I was calling to request a warranty extension on a tree that needed to be re-planted. ?The phone representative treated me with disdain, interrupted me numerous times and then hung up when I asked to speak with the owner of the company. ?I have not heard back from the company?in 4 days and am assuming I will not hear back from them?at all. ?In reading other reviews, it appears this is a pattern - other reviewers have also mentioned that?the phone representative is rude and it appears she?often hangs up on people. ?This is very surprising, as I would expect a service company to offer good customer service - not to fight with their customers and hang up on them. ?I don't know if the owner of the company knows how the phone representative is treating people. ?But, it just doesn't seem right to hang up on someone that has been a loyal customer (or anyone at all, for that matter).??There?are a lot of landscaping companies in the area and I would recommend people to hire someone else for their landscaping needs.
JoAnn B.
Jun 2016
5.0
Yes, I recommend this pro
$40
unknown
Roger P.
Jun 2016
5.0
Yes, I recommend this pro
unknown
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Showing 1-25 of 315

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Benito's Landscaping, Inc is currently rated 4.3 overall out of 5.
Benito's Landscaping, Inc accepts the following forms of payment: CreditCard
Yes, Benito's Landscaping, Inc offers free project estimates.
No, Benito's Landscaping, Inc does not offer eco-friendly accreditations.
No, Benito's Landscaping, Inc does not offer a senior discount.
Yes, Benito's Landscaping, Inc offers emergency services.
No, Benito's Landscaping, Inc does not offer warranties.

Contact Information

P.O. BOX 453, Westmont, IL 60559

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