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GRAND APPLIANCE CO

Appliance Sale, Appliance Repair,

Services we offer

SALES & SERVICE.

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%

Filter reviews by service

Showing 1-3 of 3 reviews
Nick S.
Aug 2011
5.0
Appliance Repair
Yes, I recommend this pro
$340
I have a rental unit in Wadsworth and my tenant informed me that the fridge had stopped working. I called five places listed on Angies List to see if they could come out and look at the fridge. Only two called back, and one of them informed me I was too far out of their service area.  I appreciated those responses but no one could come same day.  I bought this fridge only 6 years ago at Grand Appliance in Waukegan so I figured I'd call them back to see if they could service it.

They came out to the unit about 5 hours later (4:00 pm) and diagnosed the problem within 5 minutes.  I cannot remember the  name of the part but essentially it's the starter for the compressor.  He replaced it, then discovered the thermostat blew as well.  He didn't have the part but ordered it and it came in 3 business days later.  He came out again that day around 4:00 and replaced the broken thermostat and the fridge works like new again.

The only downside to Grand Appliance is that they have a non-refundable $99 fee to come out and look at your fridge.  If they come out and tell you that it's beyond repair you still pay $99.  So that jacked up my price a little bit but I was willing to pay it since I needed it fixed fast and no one else seemed interested in my business.  He was very friendly, punctual and courteous.  I highly recommend Grand Appliance to repair your broken appliances

RICHARD S.
Sep 2005
1.0
Appliance Sale
$400
I CALLED IN THE AM AND CONFIRMED. SAT AROUND ALL AFTERNOON -- CALLED A FEW TIMES AS IT GOT LATER & LATER. WAS TOLD 3 TIMES "YOU'RE NEXT". SAW THE TRUCK DRIVE BY. THEY CAME AT 8:30 PM & NO APOLOGIES & NO EXPLANATION. I COULD HAVE WORKED!! I HAVE CALLED THE STORE 3 TIMES & LEFT MESSAGES ON THE MANAGER'S VOICE MAIL. NEVER EVEN CALLED BACK. I'LL USE A DIFFERENT STORE NEXT TIME. WHAT A DISAPPOINTMENT.

Homeowner
Aug 2001
5.0
Appliance Sale
Yes, I recommend this pro
unknown

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

GRAND APPLIANCE CO is currently rated 3.7 overall out of 5.

Monday: 10:00 AM - 6:00 AM Tuesday: 10:00 AM - 6:00 AM Wednesday: 10:00 AM - 6:00 AM Thursday: 10:00 AM - 6:00 AM Friday: 10:00 AM - 6:00 AM Saturday: 10:00 AM - 6:00 AM

GRAND APPLIANCE CO accepts the following forms of payment: Check, Visa, Discover, MasterCard

No, GRAND APPLIANCE CO does not offer free project estimates.

No, GRAND APPLIANCE CO does not offer eco-friendly accreditations.

No, GRAND APPLIANCE CO does not offer a senior discount.

No, GRAND APPLIANCE CO does not offer emergency services.

No, GRAND APPLIANCE CO does not offer warranties.

GRAND APPLIANCE CO offers the following services: SALES & SERVICE.