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ALDEN'S PIANO CO

Founded 1885 • With Angi since June 2010

4.9

(41) Verified Reviews

Business Details

Phone Number

Address

596 THORNDALE RD

Waukegan, IL 60085

Description

Complete piano service. Serving the Chicagoland since 1885. Licensed and insured.

Verified Reviews

A few reviews for this pro...
Lars J.
2.0
09/10/2019
Piano was delivered without any damage. Movers showed up with a bad attitude and also demanded $275 instead of $250 because they said of excessive stairs. Not sure how the additional $ helps these particular people out or the business. I prefer service with a good attitude or simply no attitude. These guys showed up ******; not my fault their job is picking up pianos. the stairs in question are like 5 stairs to my front door, thats literally it, not a flight of interior stairs or anything crazy.
Description of Work
piano moved
Category
piano moving

Service Provider Response

We ask how many stairs are involved for a reason. In this case the client did not mention there were actually 7 stairs, instead of 1. Increases the risk of damage and difficulty of the job. This is why it helps to be as accurate as possible when giving information so there are no issues when the movers arrive.
Robert G.
5.0
03/11/2019
Ray and his crew did the job very, very quickly; they were in and out of the house within about 5 minutes on either end. The piano was delivered perfectly, I was happy, and I would be happy to hire them again.
Description of Work
Moved a piano from one suburb to another
Category
piano moving
RENEE S.
5.0
12/16/2018
A team of 3 men showed up within the 2 hour window and know exactly what they were doing. They moved a grand piano from one room to another. (There were no stairs.) Everything went smoothly.
Description of Work
moved grand piano from one room to another in my home
Category
piano moving
Bobbie L.
5.0
09/18/2018
Very well. Excellent crew of movers.
Description of Work
Piano move.
Category
piano moving
Cheryl J.
5.0
08/06/2018
Great! The crew knew what they were doing. Came with proper tools to get the move done quickly and safely.
Description of Work
Moved a spinet piano from 2nd fl. to 1st fl.
Category
piano moving
Megan W.
5.0
07/19/2018
Professionals were communicative, timely and quick!
Description of Work
Moving a piano from one floor to another.
Category
piano moving

Service Provider Response

Thank you [Member Name Removed]!
Lisa H.
5.0
12/10/2017
They were very responsive and able to move the piano right away. They were able to get the piano moved out and back in quickly and carefully.
Description of Work
We needed a piano moved
Category
piano moving
Elizabeth M.
5.0
09/19/2017
Excellent. The movers were on time, professional, and very helpful. They did an excellent job, quickly.
Description of Work
Piano and grandfather clock had to be moved out of living room before new carpet was installed.
Category
piano moving
Dana A.
5.0
08/23/2017
Alden piano was terrific! They were running behind schedule, but contacted me well in advance to update my time window. They were courteous and careful.
Description of Work
Local piano move.
Category
piano moving
Peter S.
5.0
08/07/2017
Perfectly. They are priced well and perform wonderfully
Description of Work
Moved my grand piano
Category
piano moving
RAMONA W.
5.0
07/10/2017
Came early, after calling to make sure it was okay with me. Quick, professional and careful.
Description of Work
Picked up a piano for charity.
Category
piano moving
maja W.
5.0
06/14/2017
Excellent! The lowest price on the market and services performed with perfection.
Description of Work
We moved a grand Yamaha from a private seller to our house.
Category
piano moving

Service Provider Response

Thank you!
Gena M.
5.0
05/10/2017
They were fast and very professional. The piano wasn't damaged at all. They were also the least expensive of all the piano movers I called. I'd definitely use them again.
Description of Work
Moving a grand piano from one house to another.
Category
piano moving
Ruth R.
3.0
03/13/2017
I would give them a B, and that's generous. They were very slow in getting my piano to Virginia. They ended up having a different company pick it up and take it to Indiana and then it sat in storage. So I was getting very nervous about it sitting in some place that might ruin it like a hot area. It took them like 2 months to get my piano to Virginia. I guess B is not a good grade I guess a C is better. They were very nice don't get me wrong it was just ridiculous how long it took them to get it there. Interaction was fine they were very nice. They ultimately got there and it was in fine condition. Nice, but inefficient. I would probably not use them again.
Description of Work
Piano moving.
Category
piano moving

Service Provider Response

The client was informed from the start that another company would deliver the piano to Virginia and that it would take 4-6 weeks. For long distance moves we work with a national piano carrier. We pick up the piano locally for the national carrier who picks it up from us then arranges to deliver to a piano mover on the other end. This was all explained to the client from the start and in order to do it she had to contact the national carrier and sign a contract with them so they could arrange everything. Which she did. The length of time it takes for a piano to get from pick up to delivery is out of my hands in these situations. We were on schedule for the pick up on our end and the piano was well taken care of. We also helped her get the best price as other companies can charge over twice as much. We do our absolute best to ensure every client is satisfied. In this situation, there is nothing more we could have done. I would also like to add that the price is inaccurate. The price listed reflects what the national carrier charged. She was only charge $200 by us.
Bonnie D.
5.0
02/02/2017
They did a great job, they were on time, they were polite, they were efficient ... overall there is nothing that I can say about the experience that wasn't great. Would definitely recommend them.
Description of Work
The guys moved our baby grand piano from one home to another
Category
piano moving
Cynthia S.
5.0
11/22/2016
The moves went perfectly and will definitely call back for future service.
Description of Work
Pianos moved
Category
piano moving
Joshua K.
5.0
11/21/2016
Everything went well and we will hire again.
Description of Work
They moved a baby grand piano for us from one location in town to our house.
Category
piano moving
Jesse S.
5.0
10/19/2016
Well. Professional, punctual and courteous.
Description of Work
Piano moved from one home to another.
Category
piano moving
Tamie C.
5.0
10/04/2016
Fabulous! Professional, prompt, and the entire job took less then 1 &1/2 hours. Very knowledgeable crew- worked smart and was extremely careful.
Description of Work
Move a large upright piano 40 miles.
Category
piano moving
Valerie R.
5.0
09/12/2016
It went wonderfully! The guys were courteous, quick and respectful of our property.
Description of Work
Needed a piano moved ASAP.
Category
piano moving
Adam C.
5.0
07/27/2016
Alden's Piano did a great job. They had 3 guys there who worked safely, quickly, and professionally. Their price was lower than several other piano movers I had spoken with and they were able to help immediately.
Description of Work
They moved a baby grand piano from one home to another.
Category
piano moving
OYA C.
5.0
11/02/2015
Showed up on time, treated my piano as their own and was courteous
Description of Work
Moved piano
Category
piano moving
REGINA M.
5.0
10/26/2015
Alden Piano was very professional. They were prompt, quick, experienced, reasonably priced, and easy to deal with. Would not hesitate to use them again.
Description of Work
Alden Piano moved our 6 foot grand piano from our previous house to our current house.
Category
piano moving
Mathew O.
5.0
12/01/2014
Very pleased with Alden's service. The two movers were professional, polite, and prompt. The communication was excellent from the time I scheduled the move to when the movers called to let me know they were on their way. I would recommend Alden and will use them in the future.
Description of Work
Moved an upright piano for me to my home, which I purchased from another individual.
Category
piano moving
LOIS S.
5.0
11/24/2014
The workers were great! They knew what they were doing, were helpful, friendly and got the job done without a problem. I had specifically asked them to contact me when they arrived at the donation site-and they did! I would definitely use them again.
Description of Work
removed a baby grand piano from our home to a donation site
Category
piano moving
    Rentals - Parties
    Musical Instrument Repair
    Piano Tuning
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Piano tuning, piano moving, piano rentals, piano repair, complete piano restoration, piano refinishing, piano storage, Piano Disc installation, piano appraisals, used piano sales

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about ALDEN'S PIANO CO

    How is ALDEN'S PIANO CO overall rated?

    ALDEN'S PIANO CO is currently rated 4.9 overall out of 5.

    What days are ALDEN'S PIANO CO open?

    ALDEN'S PIANO CO is open:

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    What payment options does ALDEN'S PIANO CO provide

    ALDEN'S PIANO CO accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does ALDEN'S PIANO CO offer free estimates?

    Ask ALDEN'S PIANO CO for details on free project estimates.

    Does ALDEN'S PIANO CO offer eco-friendly accreditations?

    No, ALDEN'S PIANO CO does not offer eco-friendly accreditations.

    Does ALDEN'S PIANO CO offer a senior discount?

    No, ALDEN'S PIANO CO does not offer a senior discount.

    Are warranties offered by ALDEN'S PIANO CO?

    No, ALDEN'S PIANO CO does not offer warranties.

    What services does ALDEN'S PIANO CO offer?

    ALDEN'S PIANO CO offers the following services: Piano tuning, piano moving, piano rentals, piano repair, complete piano restoration, piano refinishing, piano storage, Piano Disc installation, piano appraisals, used piano sales