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Founded 1885 • With Angi since June 2010
596 THORNDALE RD
Waukegan, IL 60085
Service Provider ResponseWe ask how many stairs are involved for a reason. In this case the client did not mention there were actually 7 stairs, instead of 1. Increases the risk of damage and difficulty of the job. This is why it helps to be as accurate as possible when giving information so there are no issues when the movers arrive.
Service Provider ResponseThe client was informed from the start that another company would deliver the piano to Virginia and that it would take 4-6 weeks. For long distance moves we work with a national piano carrier. We pick up the piano locally for the national carrier who picks it up from us then arranges to deliver to a piano mover on the other end. This was all explained to the client from the start and in order to do it she had to contact the national carrier and sign a contract with them so they could arrange everything. Which she did. The length of time it takes for a piano to get from pick up to delivery is out of my hands in these situations. We were on schedule for the pick up on our end and the piano was well taken care of. We also helped her get the best price as other companies can charge over twice as much. We do our absolute best to ensure every client is satisfied. In this situation, there is nothing more we could have done. I would also like to add that the price is inaccurate. The price listed reflects what the national carrier charged. She was only charge $200 by us.
Piano tuning, piano moving, piano rentals, piano repair, complete piano restoration, piano refinishing, piano storage, Piano Disc installation, piano appraisals, used piano sales
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ALDEN'S PIANO CO is currently rated 4.9 overall out of 5.
ALDEN'S PIANO CO is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
ALDEN'S PIANO CO accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Ask ALDEN'S PIANO CO for details on free project estimates.
No, ALDEN'S PIANO CO does not offer eco-friendly accreditations.
No, ALDEN'S PIANO CO does not offer a senior discount.
No, ALDEN'S PIANO CO does not offer warranties.
ALDEN'S PIANO CO offers the following services: Piano tuning, piano moving, piano rentals, piano repair, complete piano restoration, piano refinishing, piano storage, Piano Disc installation, piano appraisals, used piano sales