Trees R Us Inc

Fantastic - I recommend them to all.

The work they did was good. They need work on their customer communications and scheduling. After I signed the proposal and sent them the down payment, I didn't hear from them again until the morning they showed up to do the work. I didn't even know they were there until I heard something on my roof. I would have liked to know the schedule ahead of time. The men who showed up really appeared to know what they were doing and seemed to do a good job.

They are terrific. Great office support staff and we received quote right away. Price was very competitive. Also, the landscaper who originally removed the old tree (not Trees R Us) did not do a good job removing the old roots. Trees R Us did what they needed to do to dig deep enough for the health of the new tree. It took much longer to install than anticipated, but they did not charge more than quoted and took the time to do it right. When tree was installed in late Fall, the arborist advised us to water it a lot and we did. This has been a wet Spring in Chicago and we thought that our River Birch was getting much water. In late May it started to look distressed. We called Trees R Us and the arborist Tim came out immediately. He advised us that the tree wasn't getting enough water. He told us what to do and reminded us that the tree was guaranteed, so if we couldn't save it, it would be replaced. We used a deep water stick and watered daily and our river Birch is now doing great! Tim at Trees R Us was so very responsive and helpful! They know their business, are customer-driven and stand by their work. In our opinion, that is an A+ company that will get our return business many times over and recommend to others. They are wonderful to work with! Mr. and Mrs. B in Mt. Prospect, Il.

unknown

Tree remains healthy. I will have them come again this summer.