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PETER SNELTEN & SONS INC

Founded 1923 • With Angi since December 2003

FAMILY OWNED & OPERATED. ADDITIONAL PHONE: (847)381-0048. ADDITIONAL CONTACT: RUSTY SNELTEN, GREG SNELTEN, SCOTT SNELTEN, TODD SNELTEN.

Amenities

Free Estimates
no
Warranties
ask for details
Senior Discount
no
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(46) Verified Reviews

Showing 1-25 of 46 reviews
Andrew H.
5.0
06/20/2020
I initially called Peter Snelten & Sons out several years ago due to a leaky air valve that is used to put air in my well water tank Since then I have used them s for my annual maintenance on my well water tank for several years. They are great to work with and take the time to answer my questions and even showed me how to chlorinate my well. Whenever I need maintenance on my well system in the future Peter Snelten & Sons will be the company I call.
Description of Work
Repair leaking valve and perform annual maintenance on well water tank
Category
wells
Masahiko H.
4.0
06/01/2020
They responded my request to check on a problem that I have with the well water system quickly. The crew came and replaced the water tank for the well system quickly. The crew were courteous and did good job. The reason why I did not give A rating is that the replaced tank was not placed at the same place where the old one was. There was a desk closer to the tank which they asked me if it is OK to move it to give more space for the new tank. I said yes. But, I think they realized that it required moving some stuff around it to move so they decided to change location of the tank. They could have told me to move the desk, but I was not asked to do so. I can live with the new location of the tank, but it was a bit annoying.
Description of Work
Water tank replacement
Category
plumbing
Sharon L.
5.0
01/14/2019
Everything went smoothly. No complaints. Seemed expensive but this was my first experience with well chlorination and I don't know if the price was competitive or not.
Description of Work
Well chlorination
Category
wells
Mary M.
5.0
10/23/2017
Problem was quickly diagnosed and repaired.
Description of Work
Well pump stopped working. A part on the holding tank needed to be replaced.
Category
plumbing, wells
wojciech T.
5.0
05/20/2017
Everything went smoothly and professional. Highly recommend. Thanks again to Ryan and Ryan's team
Description of Work
Guys are doing great job, comes from 40 miles away with all equipment and did fast service to our house.
Category
wells
lisa C.
5.0
10/20/2016
Much to my surprise, they organized the job for that very day and did all the work- a whole day's work- the same day they came out for a much smaller job. They had all materials with them and got another tank for me delivered within an hour. Unbelievably good job and service. I could recommend them more hihly. Ryan and Adam were fantastic and super friendly, with me watching and asking questions along the way. Very professional and knowledgable with everything I asked. Also helped me with excellent recommendation for another service which I called and lined up immediately with similarly great results. I honestlygive them 5 stars. Only thing to note is that the office lady isnt the best but you need to push past her. I spoke to Peter himself on 2 ocassions and he was great. Just ignore the old-fashioned sourish lady on the phone. She does not reflect the great service andwork you will recieve on the job. Very higlly recommend. Also, cost was lower than estimated and well within average range.
Description of Work
Called for repair or new storage tanks for water. Long Q and A with great and unpressured info resulted in purchase of 2 new tanks to replaceand then new well pump. NO PRESSURE at all but clear and honest info to help me see the logic I found on my own. Very clear explanations for anyone to understand by great guy, Ryan. I needed more than I expected but it was very clear and understandable.
Category
plumbing, wells
Victor K J.
5.0
03/14/2016
Spoke with a gentleman & explained my situation: water pressure suddenly decreased to the point where my upstairs shower wouldn't work (and toilet barely worked- oof!), yet every time I opened a faucet, it would bubble & spit a bunch of air. Peter gave me some suggestions to try, before charging me with a service call and it worked like a charm. This may not have seemed like a complicated matter, but being sick of having to work with a trickle of water from the faucet and getting great advice from the local experts, really made me believe I called the right people. Many thanks, Peter Snelten & Sons. Any referrals I can offer will be immediately directed in your direction. Cheers!
Description of Work
Asked for any advice to get my water pressure back up, after it suddenly decreased, in Jan-Feb.
Category
plumbing, wells
Deana M K.
5.0
02/09/2016
They are very good and reliable. They have reasonable prices. They are prompt. I have used them numerous times. They take the time to give me the extra information and knowledge which I appreciate.
Description of Work
They come out and work on my well.
Category
wells
Donise G.
5.0
01/06/2016
Snelton & Sons came highly recommended and for good reason! Our water has been sketchy for the past couple of weeks - sometimes not working at all, sometimes with pockets of air. Then the water completely stopped working! Agh!! They were short of employees this week but really went out of their way to get this job done for us so that we have running water! Throughout the entire process Snelton & Sons have been professional, knowledgeable and provided excellent service. We are very grateful for the great job they did. Our water is running with no problems and the pressure is finally at a normal level. Thank you so much!
Description of Work
Replaced a bad well pump
Category
plumbing, wells
Fritz H.
5.0
04/06/2015
Four days after moving into our new house, the well pump went out on a Saturday afternoon. After searching online for well pump contractors all day Sunday, we contacted several firms online, left messages on their voicemails and emailed them, hoping to hear back first thing Monday morning, so we can get the repair scheduled. None of the firms returned our messages or online contact attempts. I called Peter Snelten first thing Monday morning, based on a positive review they had on Angies List. It was exactly like one of the other reviewers described it, the older gentleman on the phone listened and was able to diagnose the problem over the phone. He quoted me $1,500 to replace the well pump based on the specifications I gave him. I asked him if I could upgrade to a larger pump, and he told me that he would be able to better evaluate that based on the well depth and the water level once they pull the pump. We got on their schedule that same morning and the crew showed up at 9:00 o'clock that same morning. Once the pump was pulled, they called me at work to tell me what they found, and advised against a larger pump. Once the work was complete they called me to tell me that they had to replace an additional check valve, but they would cover it under the original quote. The field guy also told me that I should upgrade to a larger tank, which he said I could probably do myself, or they could offer me a quote for it. I was extremely happy with their service and would highly recommend them to anyone.
Description of Work
Peter Snelten replaced our well pump on short notice.
Category
plumbing, wells
Brian C.
5.0
01/25/2015
After losing water service I called their emergency/Sunday service numbers late on a Saturday afternoon. Scott graciously agreed to come out Sunday morning. They arrived on time and replaced the well pump in a couple of hours. Matt brought our newspaper up from the end of the driveway with a smile. Scott was very friendly and professional. I will definitely use them again next time.
Description of Work
Replaced well pump, wiring, and well cap.
Category
plumbing, wells
Mike N.
5.0
12/20/2014
On time, efficient, in budget. Very pleased with the recommended tank. Neat work. Good about cleaning up a dirty job! Can not ask for more.
Description of Work
Sized, recommended and replaced a holding tank used in a residence with a well supply.
Category
wells
Deborah R.
5.0
07/27/2014
I called Snelten based on a recommendation of our plumber when our well pump stopped working and we had no water coming into the house. I did not place the call until 5:45pm, after their normal work day. The owner answered and told me that he would have someone out the next day which was ok with me. A few minutes later he called me back and told me he had a crew on the way to try to fix it so we would have water that evening.They tried but were unable to remove the 30 year old pump because it was a tight fit and they needed a truck with a special winch. They said we would be their second call of the day the next day and would arrive at 10am and finish by 1pm and they gave me a quote for the cost. Having dealt with many types of contractors, I was skeptical but they showed up on time, finished on time and gave us a bill for $400 LESS that they quoted. The workers were very professional, thorough and neat - and pleasant to deal with! I would use them again and recommend them to my friends.
Description of Work
Replaced the pump for our well.
Category
wells
Karen H.
5.0
07/15/2014
Peter came out & diagnosed our problem as resulting from a heavy infestation of iron bacteria & a malfunctioning well tank which caused our well pump to continuously run. He was professional, did the necessary chlorination of the well to kill the iron bacteria & instructed us how to flush the pipes 24 hours later so we could do it ourselves. He took away the old 35 year old well tank he had replaced & left everything neat and tidy.
Description of Work
Our maintance neglected well was producing water that created a layer of dark red orange slime in the interior of the toilet tanks, brown/re/orange stains on our sinks,tubs,faucets. The water destroyed faucets causing them to leak the staining water & reduced the water pressure in the whole house. The faucet aerators were always covered with orange deposits & when you took the aerators off & first ran the water black flakes came out.
Category
wells
Jesse H.
5.0
04/15/2014
They do a really good job, very prompt, knowledgeable, they have been a long time in business around here and very professional. They show up on time. They did what they said they are going to do and their prices are fair.
Description of Work
I used Peter Snelten & Sons for a well pump replacement.
Category
wells
The House M.
1.0
10/12/2013
No reply to 2 Angie's List messages, one sent 8/29/13 and second sent 10/4/13. Also no reply to email sent to address listed on company web site 10/7/13.
Description of Work
No reply to 2 Angie's List messages, one sent 8/29/13 and second sent 10/4/13. Also no reply to email sent to address listed on company web site 10/7/13.
Category
wells
Larry C.
1.0
07/18/2013
Horribly!!! After they replaced the well pump they flushed out the well and failed to bypass my water softener before the flush even though I had showed them that the outdoor spigots from the house are fed through the water softener. We tried putting the softener on bypass, high iron removal salt in the softener, and finally we changed the 25 year old well holding tank which was thought to be the source of much of the iron in the water. When changing the holding tank considerable water leaked out and seeped under a wall into a finished, carpeted room adjacent to the utility room. The carpet was stained but we never got to see if our shampooing it the next day would restore it as 4 days after installation a fitting connecting the new water hold tank to the water line feeding the house slit in the middle of the night and approximately 1000 gallons of water leaked into our finished lower level. The new well pump kept feeding more water to the leak. Damage was about $13,000 and 4 months to restore the lower level. It was 4:30 AM when I discovered the water pouring out and after tripping the well breaker to stop additional water from leaking. Immediately afterwards I went on the Peter Snelton web site which listed 3 emergency numbers and left a message on each. Snelton opens at 8:00 AM and is located 2 miles from my house and when I didn't hear from them by 8:25 AM that morning I contacted them. Spoke to Peter whose first comment was "so that was you who called my cell phone at 4:30 this morning". He obviously hadn't played the message. Snelton didn't get anyone over until almost 3:00 PM to get the fitting replaced. Not exactly what I would call an acceptable emergency response. By contrast Service Master arrived by 9:00 AM to start the cleanup/water vacuuming, carpet removal, furniture relocation, fan and dehumidifier deployment and were out before noon. We ended up having to replace the 7 year old water softener also as it had been contaminated beyond repair with the original well pump installation. Ultimately Pete was kind enough to waive the $700 bill for the new holding tank but not before adding late payment charges to the bill first before I reached resolution with them. On the upside their insurance company was very responsive.
Description of Work
Installed/upgraded my well pump in May 2012, and then replaced the inside well holding tank 12/28/2012.
Category
wells
Amy I.
5.0
01/14/2013
we were having problems with our water pressure and concerned that this would be another costly well repair. Snelten came out, diagnosed the problem as low air pressure in the tank, fixed it, replaced the gauge and was done in about 30 minutes.
Description of Work
diagnosed and added air to well tank
Category
wells
Geralyn P.
5.0
10/30/2012
We were pleased with their services. They were great! They came on a Saturday and didn’t charge me a weekend fee. They were prompt and responsive.
Description of Work
He came out and fixed the tank so the motor did not constantly run.
Category
wells
Karla D.
1.0
08/09/2012
Scheduled a morning appointment with contractor bewteen 8-1. At 10:00 I called to make sure I was still on the list. Was told yes and they would get back to me when they located the service technician. At 1:10, I called again and was told they could not find the service tech and they would come over tonight. I explained that would not work - I needed a morning appointment and that is why I scheduled a morning appointment. The gentleman on the phone told me I should leave if I couldn't wait. Then he said he would get in touch with the service technician and have him call me. I explained I had appointments this afternoon and he told me again to leave and they would reschedule at some point. I said no, first expeirence on Angie's List and that I would find another contractor. VERY DISAPPOINTED
Description of Work
Need a new switch box for my private water well pump.
Category
wells
Wally J.
5.0
02/24/2012
I never bought anything yet, no story to tell.
Description of Work
I needed some questions answered about future pricing for replacing my well pump they were very helpful and quick to respond I like that kind of service. Will more than likely use them when my pump finally fails
Category
wells
KATRINE & STEVE K.
5.0
08/25/2011
We spent about $700 for their service. We have used them before for other jobs. They are very responsive and very professional. They talked to us about the options of what they were doing and why and what they would recommend. They do a good job, finish everything and clean up. They are good at what they do. Everything is holding up fine. I would use them again.
Description of Work
Peter Snelten & Sons Inc. did a bunch of things for us when we were selling our house about a year and a half ago. They took out the old water tank from our well and replaced that. They also replaced all the valves.
Category
plumbing, wells
HOLLY & RICK L.
5.0
07/30/2011
We lost water pressure and they were out ot us in a few days.
Description of Work
They did a great job and were in and out in good time. Seemed pricey for the amount of time he spent working on our pump.
Category
wells
Howell H.
5.0
02/22/2011
Peter Snelten & Sons Inc. were very clear and concise in their description of what needed to be done. They were also very good at explaining what they were doing throughout the water well maintenance.
Description of Work
Peter Snelten & Sons Inc. did water well maintenance for me.
Category
wells
MEREDITH E.
5.0
01/24/2011
Very smoothly. l had contacted the previous servicer and arranged for them to inspect our water tank due to a drop in water pressure (normally at 50psi but was sitting around 20psi). Scheduled for them to come out between 10am and 1pm. 1pm came and went, l called the company, they were 'dealing with a problem and not sure whether they'd even be able to get to my house today'. Fine. Called Snelten and Sons. Spoke with Scott Snelten, he arranged to come out the following morning, said he would call between 8 and 8:30. Called at 8:30, arrived by 9 which was very much appreciated as our pressure was down to 15psi. Scott examined the tank and tested the power supply to the pump, noting the pump was running constantly but not building pressure to the tank. He advised the only way forward (to see why no pressure was building) was to pull the well pump. He gave an estimate for $2800 (for new pump, wire, fittings and labor) which l felt was fair, scheduling the work for the following Monday. Unfortunately the pump called my hand and gave me no pressure two days before the scheduled work so l went with a different option. Definitely recommend and they will be the first company l call next time!
Description of Work
Had a drastic drop in water pressure to my well tank. Scott Snelten came to my home to examine water tank and make suggestions on what the cause for pressure drop was.
Category
wells

Phone

Address

25000 S OLD RAND RD

Wauconda, IL 60084

Service Categories

Other Information

Services offered

WATER WELL DRILLING, WELL PUMP SERVICE & REPLACEMENT OF ALL MAKES & MODELS, WELL PRESSURE TANK SERVICING & REPLACEMENT, WATER LINE REPAIRS, WELL CHLORINATION & EVALUATIONS.

Services not offered

na

Payment options

Check
Visa
MasterCard
Financing Available

FAQ

PETER SNELTEN & SONS INC is currently rated 4.6 overall out of 5.

PETER SNELTEN & SONS INC is open:

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 12:00 PM

PETER SNELTEN & SONS INC accepts the following forms of payment: Check, Visa, MasterCard, Financing Available

No, PETER SNELTEN & SONS INC does not offer free project estimates.

No, PETER SNELTEN & SONS INC does not offer eco-friendly accreditations.

No, PETER SNELTEN & SONS INC does not offer a senior discount.

No, PETER SNELTEN & SONS INC does not offer warranties.

PETER SNELTEN & SONS INC offers the following services: WATER WELL DRILLING, WELL PUMP SERVICE & REPLACEMENT OF ALL MAKES & MODELS, WELL PRESSURE TANK SERVICING & REPLACEMENT, WATER LINE REPAIRS, WELL CHLORINATION & EVALUATIONS.

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