Mack Land, LLC

We loved working with Mack Land. They helped us out with our crazy yard. We had challenges to overcome including under ground power lines and HOA requirements. They were responsive to our needs, easy to work with and full of great options within our budget. Check them out for yourself!

Initial interaction with company was good.  Showed up on time, Tyler seemed to know what he was doing.  Got an estimate that was twice as much as they first thought which I can understand.  Received multiple other quotes from companies which were lower.  Since the first interaction went well we wanted to see if they would come down on price at all or give them a chance to match.  They would not return my emails and when I would try to call they couldn't talk or were very short with me.  I thought this was very disrespectful and unprofessional.  I will say Tyler had nothing to do with this part.  It was his assistant or wife not sure which one.

Tyker Mack was very professional. After getting the run around for over a month from 2 other companies, we contacted Mack Land and received a quote, written estimate, copy of insurance, and references within an hour. They also took care of securing the permits with our village, and added us as additionally insured on their policy at no additional cost. They kept in touch throughout the whole process to let us know what was going on. The job was started in the time frame they had given, and after two days of work, we no longer had a hideous pit in our backyard!

I met with Kate Volz of Mack at my building to review the specifications of the project. She sent me a proposal for architectural services, which I signed and emailed back. In the 6 weeks since I signed the proposal, I had to repeatedly call or email to get a status update. I tried to make contact 8 times and only received a response 3 times. The first response was that "she was working on it", the second response was that I would have it by 5/13 which was not done nor contact made to explain why and the third response was that she would have it to me by 5/19 which also was not done nor contact made to give a good date or explanation. I emailed that I was terminating the agreement and never got a response to that either. My project is now delayed 6+ weeks while I have to scramble to get the plan done at the height of the planning season. This firm is NOT recommended. 

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I was referred to Mack Landscape (Tyler) by a pool installer who contracts with him to remove pools.  Tyler was quick to come out for a quote and provide 2 options for entering the yard -- one through a neighbor's yard and the other by tearing out an overgrown tree.  We opted for the tree, and he removed it and covered the area with mulch throughout the duration of our project.  The whole thing took about a week.  They removed sections of the fence (which they then replaced), removed an overgrown, poorly placed vegetable garden (left by the previous owners - we just bought the house and were happy to have it gone), drained the pool, broke up the bottom of the pool, broke up the top 3' feet of the pool walls, tore out the rebar, added gravel and then contracted with another pool company to get the dirt from a pool they were digging that day.  He compacted the area throughout the project.  Topped it with seed and straw for erosion control, put the fence back, and did some additional fence repair work, unrelated to the pool project.  Removed shrubs that had overgrown the side walk/path as well as ones that were out of place in the front of the house.Along the way he advised about other landscaping issues he saw in the yard, especially relating to grading.Since we completed this job, we have decided to take on other projects and were quick to call Tyler.  GREAT experience.

It's now 9 months later and Tyler has returned to make sure the lawn continues to fill in.  Great customer service.