Woodfront Kitchens

Overall,, it went well. Delivery was set up when we ordered, and it went as scheduled.  The Woodfront team was punctual, thorough and skilled. Cabinets now look very nice, and function much better.  Some problems with contract details:  5 large pull outs were in the contract, but not ordered.  Installers re-measured, and were installed in about 2 weeks.  Granite for new cabinets took 3 deliveries, and coordination by me.  The contract specified a 4 " backsplash, but it wasn't ordered, so they had to remeasure, and return 2 more times to get that installed.  Team installed a pivoting corner pullout  - they had never installed it before, so I was a little worried about it, but it works great.  One thing I wish could have been worked out:  the contract included them re-installing an over the range microwave.  However, when we took it down, we discovered it couldn't be re-used.  We had also ordered new runners for 2 bathroom drawers - initially for my husband to install later.  Since they didn't have to spend time to re-install the microwave, I asked if they could install the bathroom runners.  I was told it would be a $50 installation fee. Didn't have them do it.  Seemed like a simple swap to me, oh well. 

Installation went very smooth. Installers were very professional and detail oriented. Have had many compliments on the work that was done.

Quoted kitchen/bath updates. Two day job I was told. Paid them on 5/16. Still waiting for countertop for 7' island in kitchen and countertop for custom vanity in main bath. No water in bath for over 2 wks and no update from the supplier the recommended or Woodfront for two weeks now. Would not recommend or use again due to lack of commnuication with the customer. If you want to micro manage your entire project, give them a call. I regret that I did.

What was done was done well. However, follow up was horrible. One cabinet replacement took 9. Yes. 9. Months to get resolved. Owner was almost rude and his worker was snippy because I expected error to be corrected. Phons were seldom returned. Never recommend. EVER. I think that if a woman is making the decision that they cannoli us and cheat us!

THE CRAFTSMANSHIP EXPERTISE OF DALE AND MIKE WERE OUTSTANDING.  THE NEW CABINETS WERE MADE IN ARTHUR, IL BY THE AMISH.  THEY DID AN OUTSTANDING JOB.  THE REMODELING STARTED WITH DAVID WHO PLANNED WHAT OUR NEW KITCHEN WOULD LOOK LIKE AND HELPED US WHEN PROBLEMS POPPED UP.  HE MADE SURE EVERYTHING WENT SMOOTHLY.  WE ARE VERY PLEASED WITH THE END RESULT.  LASTLY, DALE DID THAT LITTLE BIT EXTRA TO MAKE SURE EVERYTHING CAME OUT PERFECT.  IT MAKES YOU WANT TO USE WOOD FRONT KITCHENS AGAIN.

The workmanship of the employees is very good and responsible. They were timely, prompt and I will use them again in the future.