ABC Construction & Restoration

Re-roofed quickly, but we still have have a problem with water run-off from the roof. There is now a "lake" on the ground in front of my dining room window every time it rains (was not there prior). Apparently, the diversion hardware was not reapplied to the roof to divert the water or perhaps the holes at the top of my gutter covers may have been covered by the new roof tiles when they were applied. Whatever the cause, one person returned twice to attempt to resolve the problem, but it's still happening and they haven't returned again, or called, to ensure that the runoff has been alleviated. Last week we had .5 - .75 inch of rain over night in Peoria and my 20 gallon tub I have placed on the ground was overflowing from the runoff from the roof! not acceptable.

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very friendly and did a good job4

unknown

It took awhile before ABC Construction and Restoration Co/United Construction came to do the work. We were not in a hurry, but it was over a month later after we contacted them and placed an Angie Deal payment of $99 for the work ($99 paid on 8/11/2014). The scheduled day of work ended up not seeing them either but we received a call the next day with an apology saying another job took longer than they thought. When they arrived there were two to do the work. The younger man did most of the work and the other was supervising. The work required the one man to take off our siding and place the moisture barrier and then put the siding back on. This took a good amount of the day for the sections they needed to do. Also they found that hornets had placed a nest of sorts under our siding for some reason and they weren't prepared for that (how could they...who would have guessed of such a thing?). Fortunately no one was stung and they got rid of them and finished the job. After they left I found nails all over from the siding that they had pulled (I am hoping they nailed the siding back up properly and that a nasty wind won't take it off) and they forgot to place my satellite cable back under the siding where it was before....hidden. I contacted them again and the next day someone came out and replaced the cable (I had already picked up all the nails I could find). I would recommend this company for it's prices and it's work but like most contractor companies you will need to have patience on the timing and completion of your job. It will be done right, but it might take a few calls to finally finish the job.

unknown

not bad. I had to call to make sure they actually did the stuff other than inspection.

unknown

The initial visit on June 7th was satisfactory. I was told that John would be back within 2 weeks to replace some shingles around the can vents that had been damaged by a raccoon. No one ever came or called to reschedule an appointment. On July 14th I called ABC and requested the status on the repair. I was told that my inquiry would be passed along to John. Again, no reply. On July 30th I contacted ABC via email and advised them of my concerns. The next day I received a reply via email that I thought was rather rude. John did contact me later that day and arrived later in the day to complete my roof repair. He did a very good job and I was satisfied with the repair. ABC Construction needs to provide better customer service by keeping their customers informed of delays.

unknown

I asked them about a leak I had and I got nothing on that. I don't think the communication was there. I need to call them back again to get my other bids. The called and let me know that they were running late and they were very friendly. The office was very friendly and helpful.

unknown

There were 2 workers and they did a great job. The windows and all trim work was done to my satisfaction. They cleaned up all leftover pieces, and completed the job in a very good time period. I would recommend this company to anyone.

overall pretty well, the crew works well together, cleaned up, respectful, worked around the weather creating difficult conditions.