PROFESSIONAL FENCE REPAIR
About us
REPAIR OR REPLACEMENT OF ALL FENCE TYPES NO INITIAL OR OTHER SERVICE FEES FREE ESTIMATES
Business highlights
Emergency services offered
32 years of experience
Services we offer
REPAIR OR REPLACEMENT OF ALL FENCE TYPES
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.858 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
2% | ||
0% | ||
0% | ||
3% |
Showing 1-25 of 58 reviews
RICHARD B.
Sep 2022
Had a hard time finding a contractor that would/could replace my broken fence post. It is oversized and several places couldn't get the material. Professional Fence Repair took care of the job at a very fair price. Results were excellent.
Gaby F.
Aug 2020
Sue contacted me within 24 hours. I provided photos and Armando (for whom no problem was a problem) came and estimated. Came back on time (Which was the day after tornadoes) fixed original issue with back-gate and post AND fixed storm damage with another 3 posts on that day. Armando was terrific and I would strongly recommend this company.
Joel W.
Nov 2018
Excellent experience all around. 100% I will hire this company in the future whenever fence repairs are needed.
Joel G.
Aug 2018
There were parts of our chainlink fence that needed repair. They replaced a few sections of top rail, re-stretched our chainlink mesh, and replaced the chainlink in areas where it was needed. The services they provided saved us from having to replacing the whole fence. This company stands behind the quality of their work. We had some concerns about the initial repairs they made but after addressing our concerns to James. He was able to send his crew back and make the necessary adjustments.
Jill M.
Jun 2018
Work was done on time and as expected. Good work.
Kashaun P.
Oct 2017
Extremely satisfied with the level of service.
Dianna M.
Oct 2017
Great, excellent work
Jenna J.
Sep 2017
A few days after receiving the estimate, my partner woke up to find two employees working in our yard. He immediately let them know we hadn't authorized the work. The employees were disgusted and said, "It's not the first time this has happened." I have filed a complaint with the Better Business Bureau. AVOID THIS COMPANY. **Update** Their attorney Megan Harris contacted us on 9/14/17 and said "to avoid ligation" we had to withdraw our BBB complaint (fortunately for consumers, that can't be done) and pay -- even though the company had not seemingly complied with the Illinois Home Repair and Remodeling Law (815 ILCS 513) which requires signed contracts for jobs over $1,000. Again, I strongly urge potential customers to stay away from this company unless they, too, want to be victimized by unfair and unethical business practices.
Response from PROFESSIONAL FENCE REPAIR
"We are very upset about this whole situation. It was obviously a scheduling miscommunication never about the quality of our work. Without getting into a he said she said, we are a small family business that has never had anything like this happen before. All of our contact was via email, and we have record of consent to do an estimate and perform work. Unfortunately, I didn't read [Member Name Removed]'s 6 a.m. email stating this would not be a good week, before I sent my crew out. In short, if we didn't have permission to do the repair, a different message would have been left .We offered them a 20% discount for the inconvenience of coming early and waking up a police officer that works evenings, in which we sympathize. They accepted this and paid us."
Steven H.
Jul 2017
Very pleased. They matched the look of the neighbors existing fence. Gates are hung nicely and operate smoothly. Would definitely use them again.
Barbara B.
Mar 2017
We had to wait 12 weeks for the work to be started due to other jobs ahead of us and the weather. They arrived when they said they would. They did a good job. The fence is nice and tight now and we are very happy how it turned out though they left clods of dirt and cement which we had to get rid of.
Poonam W.
Jan 2017
Everything went as planned and they even leveled the fence door which was not something I was aware had an issue. It works better now. I am need for fence services again. This time it is on a different side of my property and may require an entire replacement. I was pleased enough the first time and now have reached out them again.
Sami U.
Jan 2017
Excellent service. They were able to mark the specific posts that needed to be repaired and provide a quote within a day or two of my contacting them. After we decided to go ahead with the repairs they arrived with a day or so and performed them.
Penny G.
Sep 2016
Went very well. Answered all our questions work site left in perfect condition good job
Steven H.
Aug 2016
Great work, done quickly and professionally.
Steven H.
Jun 2016
unknown
Jeff W.
Apr 2016
unknown
Maureen B.
Dec 2015
I had originally contact Professional Fence Repair to provide a quote for (2) fence posts that had broken during the high wind storm in November. They promptly provided a quote and advised estimated day for repair. In the meantime, another section of my fence blew down the following week due to another high wind storm. Unfortunately, Mother Nature dumped over 8" of snow and the posts could not be done. Professional Fence did come to my house as soon as the weather permitted and with snow still on the ground completed the job perfectly. I was quite impressed with this company and the service they provided.
Rebecca
Dec 2015
Looks great and the new gate works smoothly.
Pamela M.
Nov 2015
unknown
Robert W.
Nov 2015
unknown
Mike H.
Nov 2015
All the people I dealt with were pleasant and courteous. Called up and set a time for an estimate. Owner came out and did the estimate in a few days. The crew came out about a week or so later and did a great job. Reasonable price. This went very well and will call them again when fence needs repair.
Beth S.
Oct 2015
Set up appointment for estimate. Owner was out in a few days to look at the job. The price quote was emailed to me the next day. The price was very reasonable for the job I was have done. Taking down old gate and replacing with new one. The job was done as quoted and am very happy with repair.
Harold J.
Jul 2015
unknown
Ken M.
Jul 2015
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Ken M.
Jul 2015
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Licensing
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FAQ
PROFESSIONAL FENCE REPAIR is currently rated 4.8 overall out of 5.
Yes, PROFESSIONAL FENCE REPAIR offers free project estimates.
No, PROFESSIONAL FENCE REPAIR does not offer eco-friendly accreditations.
No, PROFESSIONAL FENCE REPAIR does not offer a senior discount.
Yes, PROFESSIONAL FENCE REPAIR offers emergency services.
No, PROFESSIONAL FENCE REPAIR does not offer warranties.