Superior Remodeling and Maintenance, Inc. is Lake County’s premiere choice for all remodeling and home maintenance needs. We offer competitive pricing and professional service. We pride ourselves on past experience and, integrity, quality, and innovative designs.
Repeat business with our past clients and and their referrals of family and frends continues to build our company.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
Superior offers complete home remodeling and maintenace services. Design service and consultation, basement finishing, custom kitchens and bathrooms, window and door replacements, drywall and painting. Visit our website: www.superiorinlakecounty.com
We had many issues with This company, Superior Remodeling, The owner refused to address them and was only looking to collect extra payment after the services were completed and without giving a written or verbal quote. This was for a Bathroom and Kitchen Remodel. The first time we were without water it was supposed to be for 1 day and it was 4 days. We had to get a hotel room for 2 of those days, we came home because that was the day we were supposed to get it back and it was until 4pm on a Saturday before it was back on. We did not get the deep sink working until later, because you were going to pull apart the laundry room and run the pipes through the wall. There is floor damage were the floor was check by the deep sink. Plumbers problems, they did not test the drain They tried to charge us extra for having their people clear and test the drain. Floor in shower stall, did the not draining good for 2 days hurt the new floor The drain out had plastic bags that were put in it blocking the drain that caused the clog. The bathroom was not done first as we discussed. The plumbers did not hook up the shower or test the plumbing. We had to wait a week for plumbers to come back out and then had to call Cindy and Chaz to get anyone to clear the drain. The cabinet under the sink had puddles and looked warped The garage door opener had to be repaired after they cleared out the construction supplies. The tree in the front had branches pulled down and needs to cut back now Marty had to keep leaving the job site for hours at a time doing other things for other people They were late to start most days They used our tools, ladders, stools, water, damaged our shovels, without replacing or offering to replace them. We had to get the shower curtain rod and medicine cabinet. Tony did not tell us he would be unavailable the week of the plumbing problems. They left the doors and windows open when they left. We took Wed off without pay because there was supposed to a lot of work done that day in the bathroom and it took until after noon before she was told no one would be coming over. That was the for second day we were going to be without water. We had someone of our family on site during the entire process and they never mentioned any extra items that had to be done or charges until after the work was done, they went about 23% over the original estimate, we had to talk to a lawyer when they threatened to put a lien on our house.
Description of Work: Full Bathroom and Kitchen Remodel
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$37,000
Russ T.
11/2015
5.0
remodeling, home remodeling
+ 0 more
Decent estimate and great drawings. Chaz really understood what we wanted and needed and reflected that in his work. Very pleased.
Description of Work: Provided estimate and great drawings for master bedroom/bath remodel/additon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$82,000
elizabeth J.
10/2015
5.0
countertops, doors, remodeling, home remodeling, marble & granite
+ 3 more
Was great to work with ...Employees were very courteous Left the place spotless !!! Will call they if I need anything done !!!!
Description of Work: Total bathroom rehab ..changes in kitchen ...outdoor staining .... They do it all ....They had done our granite counter top a few years ago !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100,000
Shane F.
12/2013
5.0
remodeling, home builders
+ 0 more
They are very caring. We went through a huge loss and they have been great to work with in that respect. They communicate very well and don't push us to make decisions right away that we are not ready to make. They are not pushy and don't tell us what to do, which we appreciate. They have always been on time for our meetings. We haven't had any problems but when we do, they are quick to solve it. We are very happy.
Description of Work: We are using Superior Remodeling for a whole house rebuild after a fire. I've been working with them for 2 months and they have about 3 months left on the rebuild. The house is gutted and they are currently rebuilding.
All the work was done exactly as contracted in a very timely manner. Superior employees were polite, punctual and very professional. I highly recommend them.
Description of Work: New sliding door installed, crown molding in 1 room, wood floor refinished, 2 rooms painted!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
KAREN S.
03/2009
1.0
countertops
+ -1 more
Superior is the parent company of Affordable Custom Counters who actually installed the countertop. Affordable went out of business so I contacted this parent company for a problem I had with the counter. The seams are coming undone and you can actually feel them. The overhang is one inch on one end and two inches on the other. There is a dip in the countertop and when they put it together they sealed it in black, and now it looks like a magic marker runs through it. Superior kept telling me that they would take care of the problem. Now they are saying that they will not do anything about it. I would never recommend this company.
Description of Work: I had a countertop made of hi-macs material installed in my kitchen.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
$2,850
Response from SUPERIOR REMODELING & HOME MAINTENANCE INC
The Member contracted her countertop installation with Affordable Custom Countertops. This company is no longer in business. Superior Remodeling & Home Maintenance, Inc. bought this company's equipment and inventory. Superior attempted to get Steven Robare and Chris Taylor, the responsible parties of Affordable Custom Countertops to service the Member's countertop. They said they had made several attempts for more than a year previous but were told that the Member's schedule would not allow the service work. The work was paid for in full upon installation indicating the customer's acceptance of the work and further service attempts to remedy any complaints or concerns were denied for more than a year. Superior Remodeling had nothing to do with this customer.
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Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
Doors,
Interior Painting,
Marble and Granite,
Finished Carpentry and Woodworking,
Hardwood Flooring Sales and Installation,
Homebuilders,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Dryer Vent Cleaning
FAQ
SUPERIOR REMODELING & HOME MAINTENANCE INC is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
SUPERIOR REMODELING & HOME MAINTENANCE INC accepts the following forms of payment: Check,MasterCard,Visa
Yes, SUPERIOR REMODELING & HOME MAINTENANCE INC offers free project estimates.
No, SUPERIOR REMODELING & HOME MAINTENANCE INC does not offer eco-friendly accreditations.
No, SUPERIOR REMODELING & HOME MAINTENANCE INC does not offer a senior discount.
Yes, SUPERIOR REMODELING & HOME MAINTENANCE INC offers emergency services.
Yes, SUPERIOR REMODELING & HOME MAINTENANCE INC offers warranties.
SUPERIOR REMODELING & HOME MAINTENANCE INC offers the following services: Superior offers complete home remodeling and maintenace services. Design service and consultation, basement finishing, custom kitchens and bathrooms, window and door replacements, drywall and painting. Visit our website: www.superiorinlakecounty.com