Johnson Water Conditioning
About us
Johnson Water Conditioning is proud to serve Chicagoland area for over 75 years. Utilizing the latest technology, our dedicated team works hard to bring you exceptional water treatment services. We cater to residential, commercial and industrial clients in the community.
Business highlights
Emergency services offered
89 years of experience
Services we offer
& Dishwasher Hot Water Softeners., Bootless Water Coolers, Chlorine Injection Systems, Hydrogen Peroxide Injection Systems, Iron Filters, Odor Removal Systems, Ozone Injection Systems, Reverse Osmosis Drinking Water Systems, Water Conditioners, Water Softeners
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.661 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 10% | ||
| 3% | ||
| 3% | ||
| 3% |
Showing 1-25 of 61 reviews
Jose M.
Aug 2020
From the first phone call to Johnson Water and speaking with Jenelle to the final installation with Pete, everything went perfect. Jenelle at the office answered all of my questions, and I had a lot of them, to Pete with the install and explaining how the unit worked, and how to use the electronic metering unit. I would highly recommend Johnson Water Conditioning.
Response from Johnson Water Conditioning
"Thank You [Member Name Removed] for taking the time to write this excellent review about our company. We are glad to hear that you are happy with everything. Pete and Jenelle are excellent customer service representatives and we are lucky to have them working for our company. Pleas let us know if there is anything else that we can do for you. We are at your service."
Alan Z.
Feb 2017
They happened to have an used part that fit our 18 year old system and did not charge us for it.
Response from Johnson Water Conditioning
"Thank you for your kind review."
PATTI B.
Nov 2016
Fine, until he told us we owed him for his call to come out. I did not know that and just assumed it was free, like the other companys that came out and gave us a quote. They should tell you when you set up an appointment that they charge 100.00 for it.
Response from Johnson Water Conditioning
"We were called out to fix the water softener by the customer at this home. The customer called for service because they were getting rusty water and they said that the water softener was not working. We tested the softener, made some adjustments to the settings and ran the softener through its cycles to make sure everything was working properly. We also did a hardness and iron test for the customer. That test showed that they were in fact getting some iron in the water that the water softener was not removing. We gave the customer a price to add an Iron Filter. I have never found a company that would send a trained technician to my home to service anything that did not charge a service call fee. Had we been asked to send someone for an estimate to buy some new equipment, we would have provided them with a free estimate."
Les W.
Sep 2016
Sent inquiry via Web in afternoon, next morning they called me to set up an appointment . Ordered in afternoon and they installed the following afternoon. Excellent service and reasonable price.
Response from Johnson Water Conditioning
"Thank you for your kind review."
NANCY L.
Aug 2016
Great. On time. Explained everything. Have done business with them for years. They are excellent and trustworthy.
Response from Johnson Water Conditioning
"Thank you for your kind review."
Tina S.
Aug 2016
Called right at 7 am as promised, came right at 9 am and work was done fast and clean, very professional and polite, this is the second time I used them and I will call Johnson every time. Very pleased with service.
Response from Johnson Water Conditioning
"Thank you for your kind review."
B L.
Aug 2016
I was scheduled for an appointment within a week of calling. Ken called on the morning of the appointment with a window of time he would be here, and did as promised. He is very professional, knows his business and was quick and cleaned up when he finished his work. I have been a customer of Johnson Water Conditioning for 20+ years, and have always had wonderful service from them.
Response from Johnson Water Conditioning
"Thank you for and for your kind review."
Brian S.
Aug 2016
Austin was very knowledgeable & proficient. Answered all questions, very clean installation.
Response from Johnson Water Conditioning
"Thank you for your kind review."
Rana H.
Jul 2016
.
Response from Johnson Water Conditioning
"Thank you for and for your kind review."
Stephen H.
Jul 2016
Very well – quick clean & efficient.
Response from Johnson Water Conditioning
"Thank you for and for your kind review."
Laurel H.
Jul 2016
The installer was running late but called to inform me of the delay. Once here he worked efficiently potting in the unit. He went over the details about the billing options & “how to’s” for maintaining the unit. He also flushed the hot water heater (per my request) before he left. He left the work area clean.
Response from Johnson Water Conditioning
"Thank you for and for your kind review."
Thomas F.
Jul 2016
Ken was on time and did a through install.
Response from Johnson Water Conditioning
"Thank You for your kind review!!"
Tony B.
Jul 2016
Awesome! Tony & Ken were extremely helpful, did a great job, & were clean & considerate.
Response from Johnson Water Conditioning
"Thank You for your kind review."
Majida P.
Jul 2016
They are such a nice group of people to work with.
Knowledgeable and reasonably priced. A great team and very clean too.
I feel happy and at peace knowing that they are a phone call away.
Great company to do business with!!!
A+
Knowledgeable and reasonably priced. A great team and very clean too.
I feel happy and at peace knowing that they are a phone call away.
Great company to do business with!!!
A+
Response from Johnson Water Conditioning
"Thank You for your kind review."
Mark R.
Jul 2016
Very well. Technician called to update on schedule.
Response from Johnson Water Conditioning
"Thank You for your kind review."
Michelle H.
Jul 2016
Was very helpful explaining what he was doing & answering my questions.
Response from Johnson Water Conditioning
"Thank You for your kind review!!"
Anthony C.
Jul 2016
The service was amazing. All phases of the process went smoothly. From the estimate to the installation, to the follow up. Johnson water was very professional and efficient.
Response from Johnson Water Conditioning
"Thank You for your kind review."
Janice K.
Jul 2016
Norm was did a good job & on time.
Response from Johnson Water Conditioning
"Thank You for your kind review!!"
Glenn B.
Jul 2016
Everything went according to plan – Austin was great, polite & professional.
Response from Johnson Water Conditioning
"Thank You for your kind review!!"
Christina L.
Jul 2016
Greg came out to look at system after we were quoted almost $ 12, 000. 00 by culligan. Was able to order new system and install on sane day. Austin & Tony came out to install. Very polite and great to work with. Took the time to make sure all was working properly and to explain the system to me from start to finish. Stayed until 6:30 and wen flushed out my not water heater for me. Would highly recommend all of those guys.
Susan K.
Jul 2016
This company was over $1000 less expensive for the EXACT same product offered by other companies. We moved into a home on well water in late 2014, and this was my first experience with well water. The level of iron in the water did not bode well for our pool, nor for just keeping rust marks out of our toilet bowls. Our pool man suggested Johnson and getting an iron oxidizer. After consulting with multiple local companies, we went with Johnson and could not be happier. Our water is clear, our pool is clean, no more scrubbing rust marks and even the laundry looks better. The pricing was fantastic and our service man (area manager) gave us his personal number for problems. All I have had to use that for is to pass it on to other people to make their quality of water much better! Thank you Johnson Water!!!
Response from Johnson Water Conditioning
"Thank You for your kind review!!"
Todd H.
Jul 2016
We had some insanely bad sulfur smelling well water to deal with in the house we purchased. Johnson came out, tested the water and right sized a system to deal with it. The sulfur smell is no longer present and the water is good enough to drink right out of the tap. The softener also provides us with silky smooth water for showers. Our family of 4 always has great water now.
Response from Johnson Water Conditioning
"Thank You for your kind review."
Raghu N.
Jul 2016
Excellent service. Came on time and did a good job with the installation. Good follow up and reasonable price.
Response from Johnson Water Conditioning
"Thank You for your kind review."
Sue N.
Jun 2016
The service man was extremely professional and friendly - explained everything I needed to know about water conditioning, as I had equipment before. It turns out that the previous homeowners had not taken care of the units. I ordered new affordable equipment and it was installed the very next day! I love Johnson Water Conditioning - extremely pleasant people to deal with - prices are reasonable, and recommend it to anyone who is looking for better water quality! Thanks Johnson Water Conditioning - from my family and I!
Response from Johnson Water Conditioning
"Thank you for your kind review."
Sharon F.
Jun 2016
We just moved into our home about 8 months ago, which has a well and septic system that we had never had in our previous homes, and we were experiencing severe water pressure issues. After calling plumbers and then well pump companies, DuPage Well and Pump suggested we have our iron filtration system serviced to see if that was causing our water pressure issues. So we call JOHNSON who we rent the equipment from (it was here when we moved in and just continued renting the same equipment not aware of how the stuff worked) and asked them to come out and have a look at the system. They came out within a couple days and said the system we had was an older system and should be replaced and that most likely the older system had caused some iron build up on the inside of the pipes leading to reduced water pressure. They scheduled another visit on the next business day to remove any clogged piping and to replace our older system with a newer more efficient system. They arrived promptly first thing in the morning and set about removing the old system and much of the copper piping coming from our pressure tank to the iron filter system. After doing the work our water pressure was at a level we had when we were on city water and sewer systems! The work was completed in a couple hours and the service technician explained how our system worked, what had gone bad and why it would probably not happen in the future. It was a great experience and it only cost us an additional $5.00 per month rental fee. Fantastic! it was a great experience and Johnson delivered exceptional service!
Licensing
State Contractor License Requirements
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FAQ
Johnson Water Conditioning is currently rated 4.6 overall out of 5.
Johnson Water Conditioning accepts the following forms of payment: CreditCard
Yes, Johnson Water Conditioning offers free project estimates.
No, Johnson Water Conditioning does not offer eco-friendly accreditations.
No, Johnson Water Conditioning does not offer a senior discount.
Yes, Johnson Water Conditioning offers emergency services.
No, Johnson Water Conditioning does not offer warranties.