About us
Business highlights
78 years of trusted experience
Services we offer
Reviews
1.72 Reviews
Showing 1-2 of 2 reviews
Margaretha M.
03/2016
storage units
+ -1 moreunknown
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Yes, I recommend this pro
Jessica H.
07/2015
storage units
+ -1 moreThis has been a nightmare and horrible experience for the past year. We would like our desk returned to us in the brand new condition it was in before Hutchcraft broke it. Orin at Hutchcraft has no customer service skills. He has degraded our furniture and has refused to work with us to come to an agreement. He has blamed us and said this type of furniture can't withstand a move. Aren't they professional movers who should know how to move furniture? We have asked for $889 to replace the hutch piece on the desk that was broken and they have refused to do so. They have stated that " this type of wood can't be fixed" so why won't they pay for a new piece? We now live in Florida and the desk is in Illinois and they want US to pay to have a broken desk delivered to us by them for $1330 !!!!!!!!!!!!!!!! We have experienced horrible customer service. They were paid $6658 for the move, they got their money and now do not want fix a problem they caused. We would not recommend this company.
Description of Work: Hutchcraft movers broke a $2300 executive style desk while moving our furniture in August of 2014. 1 year later, they still have our desk at their storage facility in Illinois and it has not been fixed. They have refused to pay for the portion of the desk that was broken (approx $889). The desk was brand new when they tried to move it.
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$6,658.23
Contact information
1614 N Lincoln Ave, Urbana, IL 61801
www.hutchcraftvanservice.comLicensing
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Service Categories
Storage,
Paper Shredding,
Moving Companies
FAQ
Hutchcraft Van Services Inc is currently rated 1.7 overall out of 5.
No, Hutchcraft Van Services Inc does not offer free project estimates.
No, Hutchcraft Van Services Inc does not offer eco-friendly accreditations.
No, Hutchcraft Van Services Inc does not offer a senior discount.
No, Hutchcraft Van Services Inc does not offer emergency services.
No, Hutchcraft Van Services Inc does not offer warranties.
Hutchcraft Van Services Inc offers the following services: customized residential moving and environmentally controlled, secure storage.
Contact information
1614 N Lincoln Ave, Urbana, IL 61801
www.hutchcraftvanservice.com