Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Francesca V.
Oct 2013
Hardwood Flooring Service
In short, it ruined my summer and did damage to my marriage.
It took 3 months to get a comprehensive quote. The project started late. The install crew was 1) never on time, 2) different day after day, 3) not fully trained. I found my $1500 Sleep Number mattress folded in half with wood stacked on top of it and wood piled on top of the bed I was using in the guest room. The company owner made disparaging comments about my home in comparison to other homes he had seen. I found several spots where the floor was not installed correctly, some of which were never corrected. The crew put a nail through my freon line and made a fuss about paying for the repairs. The crew cut wood inside my house against my direct wishes due to my asthma and allergies. The project was quoted at 3 weeks (for 1800 sq ft); it took 7. And when we found damage in our basement due to incorrect installation, the company would not remedy their error without extra money despite being told they would guarantee their work.
It took 3 months to get a comprehensive quote. The project started late. The install crew was 1) never on time, 2) different day after day, 3) not fully trained. I found my $1500 Sleep Number mattress folded in half with wood stacked on top of it and wood piled on top of the bed I was using in the guest room. The company owner made disparaging comments about my home in comparison to other homes he had seen. I found several spots where the floor was not installed correctly, some of which were never corrected. The crew put a nail through my freon line and made a fuss about paying for the repairs. The crew cut wood inside my house against my direct wishes due to my asthma and allergies. The project was quoted at 3 weeks (for 1800 sq ft); it took 7. And when we found damage in our basement due to incorrect installation, the company would not remedy their error without extra money despite being told they would guarantee their work.
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FAQ
Nuvista Flooring is currently rated 1.0 overall out of 5.
No, Nuvista Flooring does not offer free project estimates.
No, Nuvista Flooring does not offer eco-friendly accreditations.
No, Nuvista Flooring does not offer a senior discount.
No, Nuvista Flooring does not offer emergency services.
No, Nuvista Flooring does not offer warranties.