Janice R Jemilo

Overall, we were very disappointed with the service we received. We had returned early from a vacation getaway at the request of Ms. Jemilo who implored us to meet at 1:00 p.m. in order for her to be able to beat traffic home (as her office/home is located in the South Suburbs). We arrived at our home prior to 1:00 p.m. We then proceeded to wait. At 1:30 we contacted our financial institution and then contacted the company at 1:45 p.m. who apparently outsourced the appraisal to Ms. Jemilo. Three minutes later we were contacted by Ms. Jemilo explaining that she was running late (we were not contacted in advance). Ms. Jemilo arrived at 2:10 p.m. She nearly left our home without looking at the downstairs which included a finished room. Ms. Jemilo ultimately left after approximately 20 minutes. The appraisal report contained numerous inconsistencies and inaccuracies regarding our property. We felt that we were not treated professionally during the appraisal and also felt that the appraisal of our property was incomplete.