Out On A Limb Inc

They dropped and put so much pressure on our electrical lines, they tore them away from the house. Our electrical meter was hanging off. They tore our phone line from it's anchor in the house by tugging on it with a tree cutter on a pole until we suggested they unscrew the clamps so they wouldn't rip everything out by force. They left us with our electrical lines downed in the yard, a yard of debris- and 25' of tree trunk still standing. Ryan wanted to have his plumber Dad come fix the wires for us. They didn't feel they were responsible for the electrician bill. They would not return our calls. We had to pay an electrician and another tree company to finish the work. They are very unprofessional and very poor at dealing with situations that they caused. They tried to file a police report by fabricating details of the transaction, they claim they have a case against us with the State's Attorney which is not true. Please be careful when dealing with them. It could go well, but it could go like our dealings have. In which case they turn into different people than the friendly ones who come out to do a quote for you and are confident and polite!

We needed a tree climber as opposed to a bucket trimmer because of the accessability to the tree. After calling several business with either no response to messages left or promises to come over for estimates and not showing we responded to a flier left in July. The woman I spoke with came the same day at exactly the time she stated she would be here and completed the work within 2 days of the estimate also arriving within 15 minutes of appointed time. We were very satisfied with their professionalism and particularly their promptness.