
Balanced Plumbing LLC
About us
We serve the Fox Valley, DeKalb, Sycamore, and the greater Chicago area. After working for other local companies, we saw a need for another kind of company. A company that actually meets their customers’ needs, instead of training their plumbers/technicians to push unnecessary programs, repairs, and costly equipment. A company that does what's in your best interest first. That's Balanced Plumbing and that's how we work. You will like our services.
Business highlights
Services we offer
Drain cleaning, Sewer replacement and repair, battery back up systems, chemical injection, faucet repair, gas leak detection, gas piping, iron filters, pipe repair, sump pumps, toilet repair and replacement., water heater repair and installation, water softener
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 14% | ||
| 0% | ||
| 0% |
"Our inspections are for checking how well your sump pump and battery back up systems are working. Upon inspection of your primary sump pump we found it broken and not in working order, when they are broken we can not inspect how well it is pumping because it's not pumping at all. Your battery back up system was found to be in poor shape but working order. We apologize for any misunderstanding and would like to speak with you further should you have more questions."
Paul came to do an estimate for me on Monday, and we had a time slot scheduled for Wednesday at 9am. Paul arrived on time, inspected the situation, and answered all of my questions. His demeanor is wonderful. He is extremely polite, and presented me with a quote for service. He ended up being much less expensive than a big named competitor in the area that had also quoted the job, so the cost factor plus my comfort with Paul made the decision easy.
Paul promised he would arrive at 9am on Wednesday, and that the equipment would arrive before that. Both Paul and the equipment arrived early (wonderful). Paul took great care during the removal of the old units not to damage my walls, staircase etc. and also wore foot coverings for the carpets as well (this may not matter to some, but it certainly does to my wife).
The installation went smooth as silk. The new heaters work perfectly...there are no visible leaks, and the added ball valves (should their use become necessary) are wonderful. Paul cleaned up everything so well, that looking at it now, you'd have no idea I had a contractor over for anything.
The heaters come with the standard manufacturer's warranty, of course, but in addition, Paul warranties his *labor* for a year. If there is an issue of some kind, he will the replace the units for me at no cost.
I highly reccommend Balanced Plumbing/Paul Martinez, and will definitely be using him again for my future plumbing needs.
Licensing
State Contractor License Requirements
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