Quik-Kill Pest Eliminators, Inc.

Very well.

They do not explain products fully, or follow up when you request a call.

John was great! No problem now day 2!

Got the job done in a timely manner

Very professional and great service

complaint is on who did the job - plain LAZY Definitely, not worth the price. Kept claiming this or that wasn't covered yet it was included in contract. Complaints to management was minimalized

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First the Salesman came and we felt comfortable signing up with him. He was courteous and very knowledgeable. However the day the technician arrive he did not know what was to be done at the house.  The sales man assured me that he would have everything written out for the tech. We live on a unique piece of property and had specifics as to what and where we needed the services performed. The tech was a great guy, but I still feel like the typical saleman approach.  They make promises and once you sign they are no longer accountable.

I called for an inspection.  The person that came did  asked to see the spot where we saw activity (Termite Inspection) he walked over to the window sill and said yes you have termites.  That was the extent of the inspection. He measured the house and gave us the two quotes.   One that was good for a year and it would have to be redone and the second good for twenty years.  I hired another company (Kendrix Pest Control)  that came out and did a complete inspection including the crawl space and and old tree trunk in front of the house.  And they were $400.00 dollars cheaper and would come back yearly to inspect .   The date of the inspection may be incorrect I don't remember the exact date.

They were very quick. They got there when they said they would, and they completed the estimate process pretty quickly; it took them less than an hour. I would consider contacting them again in the future.

See above. 

Also, the tech was personable and knowledgeable and established rapport.  

However, I wish to note that when one week had elapsed from the initial interview of 6-21-2011, no one from the company had called to set up an appointment for the first pest treatment.  So I called them on 6-28-2011 about their lag time which was supposed to be about three days.   I said that it's been longer than that; let's arrange this appointment.  So the next day, 6-29, the technician came.  He had been working downstate the previous two days.  
When I looked at the ant colony outside by the front porch near the end of the day on 6-30, there was a massive ant kill.  Hurray!  I assume that the ants in the basement, more hidden from view, suffered the same fate.  The contract has the technician returning the end of July to do another substantial pest treatment inside and outside.

See above.

I wish to add that Jane was personable and knowledgeable.

Regarding cost:  The price was $199 for the initial assessment plus first actual pest treatment.   Then the price will be $139 per treatment.  I consider this rather expensive, but the company claims to kill pests, not just control them.  Like they say,  "You get what you pay for."   I'm counting on high quality effective service.