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T. Dotson's

Sewer Main Clearing, Drain Clog or Blockage Clearing, Sump Pump Repair or Replace,

About us

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Business highlights

Emergency services offered
33 years of experience

Services we offer

Drain Cleaning of ALL types, Hot water heaters, Hydro-Jetting and drain flushing of sludge, Sewer Repairs , Sump Pumps, Battery Backup & Sewage Pumps

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.757 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
2%
3
4%
2
2%
1
4%

Filter reviews by service

Showing 1-25 of 57 reviews
Mona S.
Jan 2023
5.0
Yes, I recommend this pro
$1,700
Thurman came out to fix my sump that went bad and remove all the carpet from my basement and treat it so there will not be mold. He was one of the nicest people I have ever met. He and his sons do quality work. He does his work for more than a reasonable price. If you need any plumbing or water restoration work, call Thurman and his sons.

Andrew W.
Oct 2022
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Had a clogged kitchen sink. Now it’s not! Very nice and knowledgeable about this situation they came to fix.

Dave K.
Jun 2022
3.0
Yes, I recommend this pro
$1,400
Not only did I hire him to do the foundation, but also to lay down new pipe for the sump pump. For both projects there were tools that he forgot to bring such as a vacuum to clean up the dust. He could have set up a partition to keep the dust away from the rest of the basement. My wife spent a lot of time cleaning up the dust. The actual work was very good. After he put back the dirt and sod, I ended up having to redo it to make it look good. Again, the actual work in laying down the new pipe and cutting into the sewer line ( even though he forgot the tool to cut a hole in the sewer line and had to come back another day) was good,. These jobs could have been done a lot quicker than they were.

John B.
Oct 2021
5.0
Yes, I recommend this pro
Ive been battling my sewer line ever since we bought our house 5yrs ago. It would back up every 6 months from all of the roots growing inside of the drain. I tried to clear the drain myself over 10 times and had pros come out twice to clean them and we all failed. I finally decided I wanted to replace the entire drain. I talked over the phone with 4 companies including T. Dotsons about the situation and without getting a quote or meeting anybody, I knew T. Dotson was the guy I wanted. Just the words he said put me in a better place mentally and there was a real sense of trust right from the get go. I still got a few quotes from other companies for scale of how much this project would cost and they varied pretty far from each other. T.Dotsons was the most affordable, Im pretty sure T cut me some slack on the price a little based on the rest of the problems I had going on in my house. Instead of a new drain we put in a 6? clean out in the yard so we could put a larger cutter through the drain, T assured me that after he cleaned out the drain hed run a camera down and show me the roots would be gone. He did just that. My drain was clean, there was just the pieces of roots that were floating to the city line. It was so satisfying to see. Ive had constant anxiety about my drain for 5 years and now that anxiety and stress is gone. Plus he gave me a lifetime guarantee in writing on a contract theyll come out and fix it if I have any issues. I couldnt be happier. Last thing and the best thing is when they were putting the dirt back in the hole with the Bobcat, T let my 4yr old boy unload a few buckets of dirt and the look on his face was worth every penny spent. Great guys, great company. Will definitely do future work with them and will highly recommend to friends and family. Thank T, you guys are awesome

Diana B.
Sep 2021
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$3,800
Would give 10 stars if possible. We hired Thurman for a clogged kitchen sink and ended up needing major repairs to our sewer system. He explained everything he was going to do, and quoted us a price that he stuck to, even though he ran into many problems and issues. He worked tirelessly to make sure everything was running perfectly. He did everything promised for the price promised. Was a work of art to watch, he delivers what you ask for. Hard working like we could not believe. We could tell he loves to help people and not in it for the money like a big company would be. Have already recommended to others.

Scott J.
Sep 2021
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$285
Quick and friendly service. Had a clogged kitchen sink that needed to be taken care of fast. Charged what he said he would, no surprises and now everything is back to normal. Will recommend and hire again.

Richard K.
May 2020
5.0
Sump Pump Repair or Replace
Yes, I recommend this pro
Father and son apprentice company. Work was excellent with top notch sump pumps. We had two 30 yr. old pumps and check valves plus piping to replace

PauL M.
May 2020
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro

Lino C.
May 2020
5.0
Yes, I recommend this pro
He was very responsive. Did what he said he would; Charged what he said he would; Was very helpful prior to and after the service; took his time to explain everything and was very careful to respect COVID-19 precautions. He is a good man.

Gary M.
Apr 2020
5.0
Sump Pump Repair or Replace
Yes, I recommend this pro
Great communication. Super nice and did what he said he would do. Love the responsiveness.

Ernest S.
Aug 2019
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
very quick to respond to our emergency and did a great job of making sure we were satisfied. went above and beyond.

Lucille P.
Jul 2019
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
Professional. Worked well with inspectors. Went the extra mile to explain stages as we progressed. Got the work completed in less time than expected.

Jennifer S.
Jun 2019
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
Knew what the problem was almost right away. Gave a quote to fix and stayed with that price. Did not try to sell me anything else I didnĂ¢ t need. Good friendly and honest. Would recommend to others

Jared P.
Jun 2019
0.5
Sewer Main Install, Replace or Repair
The sewer line plumbing issue seems to be repaired but he indicated that he would return in 2 weeks and pour the 2 slabs of concrete sidewalk. I contacted him several times after 2 weeks and the project still has not been finished. He kept putting me off continually. After 6 weeks, he said that he would put in patio blocks even though that was not our agreement. When I reminded him that he said he would pour the slabs, he started to swear saying that I was high if I thought he would do that. The work still has not been completed but he threatened me with legal action if I told the truth about what happened.
Response from T. Dotson's
"I hate seeing a review like this. I try to always go above and beyond the scope of every job. I tried to work with the client. But, never made any promises about doing patio blocks or any concrete restorations. I do believe that this was a big misunderstanding? I try to explain to customers how they can do certain things on a temporary basis. I think the homeowner really thought that I would do it for him? But I never made any promises to do any restorations. But I have to take it on the chin. THE CUSTOMER IS ALWAYS RIGHT, in my view. So, I apologize that I may have misspoken."

Ruthann E.
Jun 2019
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
I am very pleased with the work these pros did! It was true professionalism at its finest! Thank you for your great work!

Susan D.
Feb 2019
5.0
Yes, I recommend this pro
Honest, thorough, prompt and reliable.

Michael R.
Jul 2018
3.0
Did not clean up after themselves or seal lid on ejector pump.

Ginger B.
Feb 2018
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
Thurman was a very upfront and honest person and charges a very reasonable price and does good work.

Linda A.
Apr 2017
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
When you get a lower price then anyone else you get skeptical but you don't need to worry with this company . Thurman tells it like it is & does the work efficiently for exactly what he quoted. He is not out to get rich on one job. My husband was in construction and has done this work himself when we were younger and was happy to find someone that said " this is not that big of a deal". That is what the big companies say so they can double and triple the price. Keeping this plumber name on file.

Julia O.
Feb 2017
5.0
Sewer Main Clearing
Yes, I recommend this pro
Great same day service! Very knowledgeable staff.

Biswajeet M.
Jan 2017
4.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Thurman was a true professional and he called to inform when he will be reaching our home. Our kitchen sink drain was clogged up and he not only addressed the problem but also took a look at the plumbing to identify the root cause. He also gave me tips how to keep the kitchen drain clean to avoid blockage in future. He was very courteous and honest with his answers. Great person to work with.

Behzad J.
Dec 2016
4.5
Drain Clog or Blockage Clearing
Yes, I recommend this pro
We had a slow main sewer line with rain water backing up into the lower floor drain. We dealt with the owner Mr. Dotson. He was very courteous, and provided prompt service. The pricing was very reasonable compared to the other estimates we had. Drain Tech solved the problem & we have not had any problems for the last 3 months.

Tom W.
Nov 2016
5.0
Sewer Main Install, Replace or Repair
Complete honesty . Outstanding job, including clean up. very fair pricing and on time!! Awesome contractor - will use again.

Una S.
Oct 2016
0.5
Sewer Main Clearing
in the late spring I called and for many phone calls, Thurman finally came out. He made it seem like he was giving me such a deal, and yet a week later my problem with the black toilet continued. I texted and called several times and got no reply. Six months later I tried once again to call him several times and I texted and got no reply. Very shady operation and I'm very disappointed .
Response from T. Dotson's
"I am sorry for the way you feel. I just cannot do service for a customer that tells me "I expect you to come when I need you for free". This lady is hiding her name ? Aka, (Ms. Sha) But, I remember it very well ! I fixed the problem when I was there and after you told me that I was going to come back as you needed me for free, that was when I decided that I no longer wanted to do service work for you. I am a straightforward person and I am telling it like it is right now. I am sorry that you feel this way but I do not appreciate that you want to come on home advisor and hide your name to belittle my company that I work so hard to build."

Ed A.
Oct 2016
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Excellent company. Owner come to home at short request and did magnificent job. I will recommend this company to anyone who have clogged pipes or drains
Showing 1-25 of 57

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

T. Dotson's is currently rated 4.7 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

T. Dotson's accepts the following forms of payment: CreditCard

Yes, T. Dotson's offers free project estimates.

No, T. Dotson's does not offer eco-friendly accreditations.

No, T. Dotson's does not offer a senior discount.

Yes, T. Dotson's offers emergency services.

Yes, T. Dotson's offers warranties.