Sy's Window Systems

See above

Sy did none of the work himself nor did he ever supervise or check on anything.  The group that removed the shingles left a mess.  After I contacted him and complained he first blamed me somehow that made no sense then very reluctantly h ad some of them come back and pick up some more.  We ended up cleaning up a great deal ourselves.  He only had one person put on all the shingles which took days and during which it rained.  When I called and demanded the exposed roof be covered, he called back the next day, after the rain, to say the roofer had covered the unfinished section.  I have a water spot in one of the upstairs ceilings that wasn't there before.  His crew also took down our satellite dish, never replaced it and insisted it was my problem.  The satellite dish company explained that all the roofers replace the dishes when they remove them.  He argued with me about that and also about repairing some of the front porch ceiling they knocked loose.  All these problems I had to bring to his attention.  He checked on nothing ever and, when I contacted him, always he acted like I was the one to supervise the workers and tell them what to do and how to do it.  The two who did our gutters did a great job but we have a low spot in the back of our house causing the sump pump to run endlessly even with the slightest rain.  I had made it very clear to Sy where the drain spouts needed to come down and out and where they should not.  He failed to tell the workers and, after having so much trouble dealing with him with everything else, I did not bother to fight with him about this.  Now we have unsightly black drain tile spread around my yard and sidewalk to remove the water like I told him to do.  I would never hire this guy again for anything.

One guy showed up fairly early, and started working, then, later, another guy would show up to help him...  Consequently, it took about a week for it to get finished, because they did not have enough guys on the job.  They tore off the old roof, and began to put on the new shingles over the old felt paper, and, luckily, my husband was there to tell them he was supposed to get new felt paper.  They had the new felt paper there in our driveway, they just weren't going to put it up if we didn't notice.  They ran out of materials after a couple days, and had to have more delivered.  After a couple days, we wanted to see the permit from the city to actually replace the roof, and they never did produce it.  We were calling Sy's cell phone, and he would not answer.  Less than a year later, we now have shingles coming loose, and we won't even consider calling him to repair, because we want to get it fixed correctly.
We also had 5 windows replaced upstairs, and had to wait much longer than we were told to have them put in.  Finally, Sy sent a guy on Saturday to install them, and he was upset he had to work on Saturday, and told my husband he was doing US a favor.  When my husband asked him about the one of the rotten windows the guy was removing, he said, "I'm not supposed to do anything but remove the old window, and put in the new one"  Now, we have a mold smell in one of the rooms where the new windows were put in.

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Sy's workers came and put in the windows promptly. However the worksmanship was terrible. It wasn't until the next window that we started seeing the window coverings waving at the breeze coming through the window. Sy was not responsive about coming out and fixing them. He said we waited too long

A few years later we had our home weatherized and the contractor told us there was zero insulation around the windows. 

I would never recommend this company. I later had other replacement windows installed and had 4 windows installed for the price of the two Sy installed, and they were the same size windows.

The owner had told me the my window would be put in in three weeks however i didn't even hear from him for five weeks. They called me on a friday and said would be there on a monday between 730 and 8 didn't show up til 1045 and never called. The installer didn't use leveler for frame and the window were crooked installer said it was due to foundation? Window placed was dented and dirty looked aftermarket but i was told it was a special order. would not recomend this gentleman for any window needs.