About us
Welcome to our Landmark Automotive Group, we offer an extensive inventory of Ford, Chrysler, Jeep, FIAT, Cadillac, Chevrolet, and Buick cars, trucks, and SUV's. We work hard to get you into the vehicle you have always wanted. That new Ford, Chrysler, Jeep, FIAT, Cadillac, Chevrolet, or Buick is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Due to recent upgrades to our main website we will no longer be listed on Autotrader in Springfield, IL. We are now currently only listing vehicles on our main websites. However, you can find our entire inventory of vehicles and other services on sites such as Yahoo! Auto, Cars.com, and usedcars.com and at landmarkauto.com. Manufacturer-recommended parts are an important part of maintaining your vehicle's optimum performance, providing peace of mind protection. At Landmark Automotive Group, we offer the same high quality parts with which your vehicle was built, and we keep a large inventory of OEM certified parts in stock at our facility. Landmark Automotive Group Service Department strives for 100% customer satisfaction. From general maintenance, such as oil changes, to major repairs, let Landmark Automotive Group service your vehicle. At Landmark Automotive Group, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Business highlights
Services we offer
Auto Repair & Sales, Vehicle Rentals, Auto General Service,
Services we don't offer
Body Repair, Auto Body Painting, Auto Towing,
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
Filter reviews by service
Got my car all fixed up and I was on my way.
They also offer a complimentary shuttle service that will drop you off and pick you up at anytime when getting work done on your vehicle. The desk staff are also extremely knowledgeable and make sure you are aware of any deals or specials that may be going on.
1st repair - had our car for 3 weeks, 2 weeks without knowing what was wrong and not able to get any parts. i contacted Chryler company directly and they somehow got a part that they didn't even know what they needed, within 2 days.
2nd repair - car was leeking fluid and i drove 35 miles to dealership service department. for over a week, they never did tell us what was the problem with the car. Ends up that the water pump had failed and they were backordered from chrysler, but they never told us this information until we had to get upset with them. i recieved a phone call from the car rental company, telling me that the rental car would have to be paid for completely by me. this was 2 weeks into repair..... and I DID NOT EVEN KNOW WHAT WAS WRONG OR WHY IT WAS NOT FIXED.
Our problem with everyting is this; when we purchased this car new from Landmark Jeep, we expressed our concern because we live 35 miles away, to get service performed. Our salesman told us that was no problem, he would personally make sure we had a car to drive while repairs done. Well, then he left this dealership, and this was only his promise not the dealerships. we had to rent a car, fine, we can deal with that. But then when we take car over for repairs ( and these are not just minamal problems) we were not told what was being performed and what the problem even was. On the second repair, if they had just told us, the part was back ordered, i would have understood that and had no problem waiting. But we recieved a run around and they would not tell us what was going on.
There was just no reason for any of this to happen. Their customer service was terrible. we traded this car within 2 years just so we would not have to deal with them anymore. Felt that we were lied to, just to make the sale and treated like trash by the service department.
Licensing
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