
Kate Lesley Inc
About us
https://www.facebook.com/katelesleydrywall/ - 1 stop shop for all you residential & lite commercial construction needs. Average field technician retention rate is 13 years. 6 Employees, No Subcontractors are used on our sites, Roofing License # 104-010101. Federal EPA Lead Paint License # NAT 29238-2. Member of National Association of Remodeling Industry (NARI) since 2002.
Business highlights
Services we offer
Basements, Baths, Doors, Drywall, Kitchens, Remodeling, Roofing, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 2% | ||
| 2% | ||
| 2% | ||
| 0% |
"This is what we do every day. Thank you from all the guys for the review."
"[Member Name Removed] Thank you for the review. I will pass along your comments to the crew. We work hard to make sure our work has a positive impact with our clients. When I started the drywall division in 1996, it was my intent that it would compliment our already robust remodeling business. What I did not realize, at that time, was a need to professionalize that particular trade. Since our remodeling work was already driven by that business model, the drywall division was a no brainer. What was then just a small part of the company's overall revenue is now about half. Going the extra mile is never an after thought - it is what we try do every day. Thank you again for your business Bruce Petersen - Owner"
"Thank you for your review. Keeping our business small (6 employees) has allowed us to personalize the remodeling experience. It does not happen by accident. The longevity of our staff - 52 combined years and 25 years in business speaks for its self. Happy Holidays to you and your family Bruce"
"This is the response letter I sent to the home owner. [Removed Member Name] - Thank you for your praise on our work ethics and quality. I find it interesting though that you are making a issue about the cost after you paid us two years ago. Your 9 year old, executive class, north end golf course home (see our FACE BOOK page album BB), had an opulent entry porch with a flat roof 2nd story walkout deck literally falling off the house. The cast concrete handrail system on the deck was pulling itself apart as a result of the sagging and leaning. You asked me the cost to fix it right. My answer "I can't - how could I or anybody else for that matter give you a price on something that cant be visually inspected." It was obvious that something had failed badly in the original construction. The water damage was sandwiched between the flat roof 2nd story deck on top and the aluminum soffit below. The only way to find out how extensive the damage was would be to start methodically taking things apart. We agreed to complete the entire job on a "Time and Materials" basis. We documented all the work and made those documents available to you daily. Yes - it was expensive but this was a complicated repair. Changes you made and approved during the 6 month period (not the 16 you quoted in your review) rapidly increased the project cost. The project started in the fall and finished in the spring for 2 reasons (non of which I had any control). Lead time on special order cast concrete handrail materials was 6 weeks (we started in October of 2013) - some of which had to be reordered a second time because it came in freight damaged. (add another 6 weeks) In order to put the pre-cast concrete post and rail system together- all (8) hollow core corner post had to be set and filled with concrete. Winter temperatures happened to be colder and lingered longer that usual. Concrete needs to be cured properly to insure the integrity of the handrail system. I was not willing to let time corrupt the project in the long term. In response to your comment about the, "Supervisor who does not do much", he is my Lead Carpenter Dale. He has been with me over 10 years with over 30 years of field experience. He is a hands on field carpenter who has always been a hard worker and leads by example. In the 10 years he has been working for Kate Lesley, I have never had anyone speak negatively about him. I do not know what prompted this response from you. What I do know is that in the 6 month project duration, not once did you bring your concerns to my attention. I assumed that you were pleased with the project in whole. Nobody likes to spend money for something they already paid for. In my opinion, shame on the original builder. There were so many mistakes made when that porch portion was built that I am surprised he is still in business. In conclusion, the cost of the project is what it costs to rebuild it so it would last, and I did. I know you probably won't give me any new business, but if for any reason you have a concern about the work we did do give me a call. I promise that I will return your call. That is how my business has survived for over 25 years. Bruce Petersen - Owner Kate Lesley Inc"
Kate Lesley Inc. just completed the second of two complete bathroom remodels for us. The work was completed in two stages so that we'd have a working bathroom available at all times. Bruce worked with us to schedule the remodels, one completed before Thanksgiving, and the second completed after New Years day. We are very pleased with our new bathrooms and recommend Kate Lesley Inc. to anyone. The employees are courteous and professional, and very experienced in all aspects of plumbing and electrical work, carpentry and drywall, tile and bath fixtures, painting, and door and trim installation. They kept us well informed about all work, checked with us frequently to ensure the planned work was completed as agreed upon, and took care to keep the work areas clean. Kate Lesley Inc. will work with you to plan your project for a successful completion, as they did for us.
"Thank you so much for your review! We pride ourselves on doing the job right the first time and are glad you are happy with our drywall work. Thank you for the business and we hope to work with you again! Thank you, Kate Lesley Inc"
"Removed member name], Thank you so much for the positive review! We at Kate Lesley pride ourselves in doing the job right, the first time. We are so glad we were able to provide a positive experience for you and help you in making your home perfect for you and your family. Thank you again and we look forward to working with you again. Thank you, Kate Lesley Inc"
We had a number of bids, and one of the reasons why we chose Kate Lesley is because Bruce allowed me to work alongside his guys to help speed up the project. He charged hourly, and each day I received a copy of the hours so that I could add up the numbers and keep track of the cost. Also, working with the guys allowed me to make many decisions that I wouldn't otherwise have been there to make.
I will definitely use Kate Lesley again. These guys are experts, with many years of experience. They're not cheap, but you can rest assured that they will do the job right.
"[Member name removed], Thank you so much for the positive review! I know the guys really worked hard for you and enjoyed the help you provided. We appreciate the business and look forward to working with you again soon. Thank you, Kate Lesley Inc."
The company was very prompt in returning my initial phone call. The owner came to my home in short order and assessed the job with a high tech "camera/laser" device that took pictures and measurements. I was given a competitive bid quickly and we scheduled the job (which was completed on time with quality results).
The company also accepted major credit cards.
Licensing
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