About us
BMW, Mercedes-Benz and Porsche authorized dealership
Business highlights
45 years of experience
Services we offer
Sales and Repairs
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
Reviews
4.511 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
18% | ||
0% | ||
0% | ||
9% |
Filter reviews by service
Showing 1-11 of 11 reviews
Sam G.
Feb 2021
Auto Service
They do a very good job, they show and explain the repair and what I have to pay for. The communication is great.
Kurt W.
Jan 2016
Auto Service
unknown
Kurt W.
Dec 2015
Auto Service
unknown
Sharon G.
Apr 2015
Auto Service
unknown
Pablo D.
Jan 2015
Auto Service
They offered a 1982 Porsche with 20,605 miles on it, it´s a collector´s car ant the most important thing is the veracity of the information. They told me they had records for the car and the CARFAX, which they did, BUT the odometer doesn´t work since 2013, on that date a service was performed by the previous owner and it´s been like that (20,605 miles) ever since. I paid $95,500 usd for it because, First I thought it was true and second because I thought Isrinhausen was a serious business.
I called them about this issue and a couple of other minor ones and asked them for a partial refund because of the odometer problem, they answered once, but no one answers any more.
I want everyone, that does business with them, to be very careful, they don´t care about customer satisfaction, not even when they have been caught with an issue as a serious as a non-working odometer. I´m pretty sure they had a big profit margin on this car and I would think the decent thing to do is reduce the margin and give some back to the defrauded customer.
I called them about this issue and a couple of other minor ones and asked them for a partial refund because of the odometer problem, they answered once, but no one answers any more.
I want everyone, that does business with them, to be very careful, they don´t care about customer satisfaction, not even when they have been caught with an issue as a serious as a non-working odometer. I´m pretty sure they had a big profit margin on this car and I would think the decent thing to do is reduce the margin and give some back to the defrauded customer.
Greg M.
Sep 2013
Auto Service
Went very well, clean car, repairs diagnosed and completed on time and slightly under estimated cost. Always great service at Isringhausen, treated very well on every visit.
Cam D.
Sep 2013
Auto Service, Auto Sales
as in every other time I have had to deal with their service dept it was nothing but enjoyable. They are always professional and helpful. It is a pleasure doing business with these folks. They pride themselves on return customers. They make you feel like family.
Charles B.
Aug 2013
Auto Service
We've just purchased our fourth certified car from Isringhausen Imports and, again, this has been a great experience. We received another terrific car at a very good price.
The professional sales and service staff and fantastic cars make the my 75 mile trip to Isringhausen in Springfield IL well worth the effort. They are a tier above the local dealers.
The professional sales and service staff and fantastic cars make the my 75 mile trip to Isringhausen in Springfield IL well worth the effort. They are a tier above the local dealers.
Thomas R.
Jul 2013
Auto Service, Auto Sales
buying experience was good. i tried to negotiate a lower price but their offer was fair.
Jacqueline P.
Jul 2012
Auto Service
When I contacted the service technicians, they gave me the soonest available date and accommodated by schedule. This was the second time in 30 days that I had to have my car serviced. The technicians contacted me before performing any services and on this second visit, they did not charge me any fee. I was given recommendations for upcoming services and even given a discount card.
Melissa F.
Feb 2012
Auto Service
I took my husbands car in for service, and waited for it . The waiting area was very comfortable, with drinks, snacks, and a big screen TV. It was a very pleasant experience. I thought they did a professional job, and will go back again in the future.
Licensing
Bonded
Insured
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FAQ
ISRINGHAUSEN IMPORTS is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
ISRINGHAUSEN IMPORTS accepts the following forms of payment: Financing Available
Yes, ISRINGHAUSEN IMPORTS offers free project estimates.
No, ISRINGHAUSEN IMPORTS does not offer eco-friendly accreditations.
No, ISRINGHAUSEN IMPORTS does not offer a senior discount.
No, ISRINGHAUSEN IMPORTS does not offer emergency services.
Yes, ISRINGHAUSEN IMPORTS offers warranties.
ISRINGHAUSEN IMPORTS offers the following services: Sales and Repairs