Aaa Automotive Svca

Repaired my car in a timely manner. I didn't feel like they were repairing something that didn't need to be repaired. Rob, the owner, is a fair guy to deal with. I will return.

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I came to this company clueless about what type of repair my car needed. I felt that I was uninformed in the process of my car repair. However, the problem was fixed and my car ran smoothly until it was inevitably sold. I would suggest that they take the time to help the customer understand the process and compare prices, especially when replacing the entire engine.

My wife's car needed some work done. She has listened to AAA's show on the radio before and decided we should give them a call to have her car looked at when she was having some issues (the car, not my wife). I set up the appointment and took it in. Rob and his staff were very pleasant and took care of what could have been a difficult issue to repair. The radiator had a hole in it which could have led to other difficult problems. The pricing was fair and the best part was, unlike other shops I have had work on my vehicles, they did not dramatically mark up the cost of the parts they needed to fix her car. When I find out what parts are needed to fix whatever issue is going on at the time, I look up the parts online to see how much they are going to cost. If the shop is gouging me on the parts, I will pick them up instead and sometimes save hundreds of dollars. Rob's shop charged me what I would have paid if I had bought them at NAPA. This impressed me. Additional work that we need done will definitely be by AAA.

All the work I have had done on all of my vehicles has been very good.

They have several locations in Springfield. They stand behind their work.

He is always very knowledgable and makes sure to explain everything so it is easily understood. He will call before he does anything should he find a problem. I would definitely recommend this facility and have more than once.