Perm-A-Seal Asphalt Maintenance

It's the sub pump, which is out in the garage and the concrete, and things of that nature. It's a replacement of the sub pump. Based on the quote, it's the best one we've gotten so far. The price is less than half of the other companies. Nothing has been done yet.

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They did a good job. The pricing was pretty reasonable. I like the pricing most of all. The work is professional. They were on time. They had good workmanship. After they finished, they cleaned up very well. I haven't had any problem whatsoever. They were very friendly.

I got them through Angie's List. I paid them a deposit of $422 and paid the balance today which was $1689. The job went very well. There were two gentlemen who showed up on time. I had six cracks in my basement wall. They went down there and they were in and out in three hours. They didn't make any noise and they didn't leave a mess. Everything looks like it was done the way it was supposed to be and exactly how it was described with the materials the salesman gave me. It also has a lifetime warranty. So, if there is any leaking or seepage, then we will call them back again. I can't complain right now. Their salesman walked through the whole basement and looked at everything. He said that we had six cracks and he said that we couldn't just repair one because it would put pressure on the other one. He was very nice and never said a word about any of his competitors. I never thought that their price was outrageous. Everything they did was fine. They left the basement exactly as they found it. I had moved everything out of their way so that they wouldn't have anything to be moved or disturbed. I did cover some things so that it wouldn't get dusty, but there wasn't a lot of dust. So, it was good. The quality looks good so far since it's only a couple of hours old. They were very responsive even though it took a while. Their salesman and their workmen came out today. I would use their services in the future too.

They explained all the work to me and performed exactly what they said they would. Contractor doing our basement commented on how good of a job they did.

This was a mixed experience at best. I originally had a problem with water on the basement floor. I called a couple of companies to look at it and give me estimates. PermaSeal proposed what seemed to be the most technically reasonable solution at what I deemed a fair price: putting in perimeter French drains and adding a sump pump to the basement. They would tie the sump into a waste stack so that it would flow into the main drain. Another company had proposed to do only half the perimeter and direct the sump flow into the space between my house and my neighbor's. PermaSeal's proposal was to code, so I chose them I had to reschedule once due to illness and there was no problem. They showed up promptly on the newly rescheduled day. The work proceeded without issue until they got to the laundry area. Opening the floor in the laundry area uncovered broken drain tiles. They had warned me that this happened occasionally. Unfortunately, there was no way to tell if they were already broken or if the stress of jack hammering open the floor cracked them. Either way I had to call in a plumber and city inspector to have them repaired at significant additional expense (not reflected in the price estimate I've given with this report). The crew did what they could to complete the job but left the laundry floor open so the plumbers could do their work. Once the plumbers were done, I scheduled a return visit to pour the final concrete. The PermaSeal person who came out for to do this told us to mist the concrete for 24 hours to keep it from cracking. He asked if the original crew told me this. They hadn't. There are now numerous cracks in the new concrete. After a few months, water returned to the same spot on the basement floor. A crew came out to look for the problem. I had to remove the paneling in the basement so they could inspect the foundation. They then sprayed water on the side of the house and determined that the problem was tuckpointing. It may be that the original issue was tuckpointing all along, but the original inspection didn't suggest this at all. So, now I don't know how necessary this entire experience was, plus I have to repanel and retile the basement

They were on time, did everything in one day as promise, had the city inspection, cleaned up behind them, everything went as planned. I am very pleased.

They were very prompt, and explained things well. They left us a booklet on foundation problems, which was very helpful. They told us what needed to be done. I felt they were honest to let us know that they do not do that particular job.

They cleaned up their mess everyday, they were respectful, and they did a very very good job. They were very good at communicating and they spoke English! It was a little expensive but it was fair for the great work.