I called Comcast 2 times during my 3-5 time that the installers were deemed to come. After 5 I called Comcast again they stated that the installer will be there so I waited out front. Close to half past 5 a received a 3 second phone call. I could not even answer the call. My phone was in my hand! I called the number back 3 times with no answer. Then I get a phone call from Josh asking me what I needed installed. I ask him why he had not talked to Comcast to find out and he proceeded to get angry at me. While I was on the phone with Josh I received 2 phone calls not even a minute apart and only 2 rings. Josh told me that someone would be there in 25 minutes. I retuned the call that called me while I was on the phone with Josh it was Cavo telling me that they would not be coming to install my cable. I ask why and they stated that I did not answer my phone. I told them that I did and I talked to Josh and that they were coming in 25 minutes. They said that they did not have anyone employed by that name. I asked to speak to a supervisor and Mitchell came on he said they tried to call 2 times. Mitchell sounded like Josh. He said he would talk to a supervisor. Then after being on hold for 6 minutes Mitchell came back on the phone and stated he was the supervisor and they tried to call and that this was my fault. I stated that I was on the phone with his technician when they called. He said too bad. This company lied. I was here waiting along with my husband phone in hand. They should not be trusted or used to do anything in your house.
Description of Work: This company or part of this company are subcontractors for Comcast. I was suppose to get cable installed by them.
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TV Service - Cable,
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FAQ
CAVO COMMUNICATIONS INC is currently rated 1 overall out of 5.
No, CAVO COMMUNICATIONS INC does not offer free project estimates.
No, CAVO COMMUNICATIONS INC does not offer eco-friendly accreditations.
No, CAVO COMMUNICATIONS INC does not offer a senior discount.
No, CAVO COMMUNICATIONS INC does not offer emergency services.
No, CAVO COMMUNICATIONS INC does not offer warranties.