ServiceMax

100% satisfied. Professional all the way, fair price, on time. Will hire again.

Nice work. Budget and schedule met expectations. No surprises for us. They handled all the issues of working in a 100-year old home by working longer then expected on both days to insure we had functional A/C as expected.

Scheduling the estimate was easy enough. The estimator showed up at 9 AM, took a few photos of the existing boiler and left. He was in and out of my house in under 5 minutes. He said he would send an estimate over that evening. More than a week later and there has been no further contact from the company.

The techs that came out initially identified the issue and checked multiple times to ensure there were no other issues. It was very easy to schedule them to complete the work. It was done on-time and everyone I dealt with at the company was very nice. Even if I was unable to reach someone immediately I would receive a callback very quickly. I would definitely work with them again.

The repair was not inexpensive for our household budget, but it could have been much worse, and it was very reasonable for the required repair. We were able to maintain and extend the life of our boiler rather than purchase a new one. Before we contacted ServiceMax we read their reviews, and the only negative ones we found had to do with non-responsiveness, and that was definitely not our experience. Not only were we contacted within a day of our service request, but also the estimate and repair were scheduled and carried out in a short amount of time, and the company was considerate of our schedule. Subsequently, we needed another inspection of a small issue with the boiler, and the serviceman returned within the same day, free of charge. We definitely recommend this company and would use their services again.

Great! We took advantage of a summer special to replace an old furnace before cold weather arrived. We also had had a water leak problem previously, and discovered, after the new furnace installation, that the leak was related to a hotwater heater vent. Malek came out and immediately figured out the problem, fixing it at low cost within a week. (The cause was a bad chimney cap--unrelated to the Malek project.) So I'd say they're good at diagnosing problems.

Very responsive and professional for a reasonable price. Would definitely use again.

I had an appointment for the late afternoon, but the technician called to say he was running ahead of schedule and that he could be there earlier, which was great. He checked that everything was running correctly and diagnosed that the issue was due to the age of the unit (approx. 28 years.) He suggested that it would be best to replace the unit and I was sent a quote for a new HVAC unit within a few days.

Excellent, Mike came to check out the work and provide me a quote, he sent his team, and then followed up personally on the quality of the work.

My a/c is still running and I have asked him to provide me with a quote to replace my furnace. He's a trustworthy and personable guy!