MARSHALLS

2.5(
2
)

Mattresses, Furniture - Sales

Reviews

2.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
2.5
value
3.5
professionalism
2.5
responsiveness
2.5
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
EMILY R.
10/2005
1.0
mattresses
  + -1 more
BOUGHT A MATTRESS. THEY DELIVERED THE WRONG ONE. HAD TO WAIT TWO WEEKS TO GET THE RIGHT ONE. RIGHT ONE ARRIVED DAMAGED. THEY SAID THEY RIPPED THE COVER WHEN UNLOADING IT AND GOT THE FABRIC DIRTY. WHEN IT WAS UNWRAPPED I DISCOVERED THAT SOMEONE HAD WALKED ACROSS IT WITH DIRTY SHOES, AND THEN RE-WRAPPED IT. WE HAD TO WAIT ANOTHER TWO WEEKS FOR THE REPLACEMENT. DURING THIS SECOND WAIT, WE DECIDED TO GET A DIFFERENT MATTRESS ALTOGETHER. OUR SALESPERSON WAS NO HELP AT ALL IN CHOOSING SOMETHING BETTER, SO WE PICKED A NEW MATTRESS, THEY EXCHANGED IT FOR THE OLD AND WE FINALLY HAD A GOOD NIGHT'S SLEEP. THEN ABOUT A MONTH LATER, WHEN WE GOT SICK OF THE FRAME SLIDING AROUND AND MAKING TERRIBLE GRINDING NOISE, WE DISCOVERED THAT THE IDIOTS WHO SET UP THE BED DIDN'T TIGHTEN ANY OF THE BOLTS AND THE WHOLE THING HAD COME APART. PLUS, THE WHEEL WAS BROKEN AND SCRATCHING UP OUR NEW FLOOR! I WILL NEVER BUY ANYTHING FROM MARSHALL FIELD'S AGAIN!!!
Description of Work: BOUGHT A MATTRESS. WISH I HAD BOUGHT IT FROM BLOOMINGDALE'S, INSTEAD.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$3,000
08/2001
4.0
furniture sales
  + -1 more
unknown
Description of Work: I BOUGHT SOME NEW FURNITURE
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro

    Contact information

    1 OLD ORCHARD SHOPPING CTR, Skokie, IL 60077

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Mattresses,
    Furniture - Sales

    FAQ

    MARSHALLS is currently rated 2.5 overall out of 5.
    No, MARSHALLS does not offer free project estimates.
    No, MARSHALLS does not offer eco-friendly accreditations.
    No, MARSHALLS does not offer a senior discount.
    No, MARSHALLS does not offer emergency services.
    No, MARSHALLS does not offer warranties.

    Contact information

    1 OLD ORCHARD SHOPPING CTR, Skokie, IL 60077