UNFORTUNATELY I SAW ONE OF THE GOLAN TRUCKS IN MY NEIGHBORHOOD SPEED DANGEROUSLY THROUGH A RED LIGHT AT A VERY BUSY CHICAGO INTERSECTION. PEDESTRIANS WERE JUMPING OUT OF THE WAY. HAD MY VALUABLES BEEN ON THAT TRUCK, I AM SURE THERE WOULD HAVE BEEN SOME DAMAGES. I CALLED THE COMPANY AND REPORTED WHAT HAPPENED ALONG WITH THE TRUCK NUMBER,LICENSE PLATE, DATE AND TIME OF THE INCIDENT. I'M NOT SURE HOW SERIOUSLY MY CONCERN WAS TAKEN. AFTER WITNESSING THE RECKLESS DRIVING BY ONE OF THIS COMPANY'S DRIVERS, THERE IS NO WAY I WOULD HAVE THEM MOVE ANY OF MY VALUABLES.

THE CREW WAS COURTEOUS, PROFESSIONAL AND WORKED QUICKLY. THIS WAS THE BEST MOVING CREW WE'VE HAD (OF FIVE MOVES WE'VE DONE WITH MOVERS). THE COMPANY SERIOUSLY UNDERESTIMATED THE AMOUNT OF TIME IT WOULD TAKE TO COMPLETE THE MOVE (SIX HOURS, NOT THREE TO FOUR). THE MOVERS GET AN 'A' FOR QUALITY OF THE WORK, BUT THE COMPANY GETS A 'B'.DON'T BELIEVE THE TIME ESTIMATES. ADD 50% TO THEM TO GET A BETTER IDEA OF THE ACTUAL TIME IT WILL TAKE. AND MAKE SURE YOU GET THEM TO TELL YOU HOW MUCH THE 'MOVING SUPPLIES' COST IN ADVANCE. THEY SNEAK IN QUITE A BIT OF EXTRA COST BECAUSE THEY OVERCHARGE FOR TAPE, BOXES AND PLASTIC WRAP.

ON TIME, ESTIMATE WAS ACCURATE, WORKERS WERE POLITE. BENNY WAS GREAT!

THE SUCCESS OF THE MOVE IS VERY MUCH DETERMINED BY YOUR FOREMAN. I HAD A REALLY RESPONSIBLE FOREMAN. HE LED HIS CREW EXTREMELY WELL. THINGS WERE DONE QUICKLY AND CAREFULLY.

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MY ONLY COMPLAINT IS THAT ONE OF THE FOUR MOVERS WAS DILLY-DALLYING MORE THAN WORKING AND SOME DAMAGE WAS DONE TO PIANO AND PAINT ON WALLS OF ROOM.

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I WOULD HAVE GIVEN THIS COMPANY AN OVERALL EXCELLENT RATING IF NOT FOR THE POST-MOVE PROBLEM. I PURCHASED AN EXTRA INSURANCE POLICY TO COVER DAMAGE TO MY FURNITURE, AND SINCE THE MOVE, HAVE NOT BEEN ABLE TO TALK WITH A LIVE PERSON ABOUT FILING A CLAIM. YOU GET PUT INTO A VOICE MAIL TO LISTEN TO A MESSAGE (SPOKEN AT A RATE ENTIRELY TOO FAST TO WRITE ANYTHING DOWN) WHICH DESCRIBES HOW TO FILE A CLAIM. ONE OF THE OPTIONS IS VIA EMAIL. I HAVE HAD TWO EMAILS RETURNED 'DELAY IN DELIVERY' AND 'UNABLE TO DELIVER.' NOT SURE WHAT THE OUTCOME WILL BE - STILL TRYING TO SUBMIT A CLAIM 6 WEEKS POST-MOVE.

ONLY NEGATIVE IS THAT ONE ITEM WAS BROKEN AND HIDDEN BUT IT WAS MINOR AND WOULD NOT LIMIT ME FROM HIRING THEM AGAIN.

I AM VERY VERY ORGANIZED AND WAS TOTALLY BOXED UP PRIOR TO GOLAN''S ARRIVAL. ALSO, REGARDLESS OF WHAT ANYONE TELLS YOU, DO HAVE GATORADE FOR THE GUYS.

I''VE HIRED THESE GUYS FOR MY LAST THREE MOVES. THEY''RE UNBELIEVABLY PROMPT, SOMETIMES EVEN EARLY. THEY''VE NEVER BROKEN A SINGLE THING OF MINE BECAUSE THEY WRAP EVERYTHING SO WELL. PLUS, THEY''VE ALWAYS COME IN UNDER THEIR ESTIMATE, WHICH IS TRULY RARE. ONE THING: ON THE LAST MOVE, MY HUSBAND (WHO''D NEVER HIRED MOVERS BEFORE) OFFERED A $50 TIP TO THE SUPERVISOR TO GIVE TO HIS THREE MOVERS. THE SUPERVISOR SAID HE WOULDN''T INSULT HIS MEN WITH ''SUCH A SMALL TIP.'' OKAY, SO IT WAS TOO LOW. HE COULD''VE SAID SO IN A MUCH MORE PROFESSIONAL TONE. BEYOND THAT TINY INCIDENT, I''VE NEVER BEEN LESS THAN IMPRESSED.

OVERALL, DID A VERY GOOD JOB. HAD ONE LARGE PROBLEM - THE REPRESENTATIVE WHO SET UP THE MOVE TOLD ME THEY COULD MOVE MY HOME GYM, BUT THE GUYS WHO DID THE MOVE SAID THEY COULDN''T, SO I HAD TO SPEND ADDITIONAL TIME AND MONEY (NEITHER OF WHICH I HAD) TO GET THAT DONE AT THE LAST MINUTE BY OTHER MEANS.

MOVERS ARRIVED ON TIME, AT 8 AM SHARP. WITH A TEAM OF 4 INDIVIDUALS, THEY QUICKLY LOADED THE MOVING TRUCK TAKING GREAT CARE TO WRAP AND SECURE OUR FURNITURE AND LOAD OUR BOXES. THE WHOLE MOVE WAS COMPLETED BY 4 PM, AND ALL OF THE FURNITURE WAS PROPERLY PLACED AND BOXES DELIVERED TO THE CORRECT ROOMS. THEY WERE FAST AND EFFICIENT. ONE NICE FEATURE: YOU CAN RENT WARDROBE BOXES FROM THEM FOR $5.

THEIR ESTIMATE WAS EXACT. THE MOVERS (WHO WERE ALSO OUR PACKERS), WERE THE MOST HARD-WORKING AND COURTEOUS MOVERS WE HAVE EVER HAD. WE BROUGHT THEM LUNCH AND THEY KEPT WORKING UNTIL THERE WAS A BETTER STOPPING POINT (THAN HIGH NOON). THEN THEY TOOK THE FOOD OUTSIDE TO EAT SO AS NOT TO GET OUR PLACE DIRTY. I WAS SO IMPRESSED BY HOW HARD THESE GUYS WORKED AND HOW CAREFUL THEY WERE WITH OUR THINGS. THEY WERE NOT CHEAP, BUT I WOULD GET THEM AGAIN IN A HEARTBEAT. HIGHLY RECOMMENDED!!

I EXPECTED THE PRICE TO BE HIGH, BUT IT WAS COMPETITIVE. THEY WERE VERY EFFICIENT AND I WAS VERY SATISFIED. THEIR PACKING WAS EXTREMELY CAREFUL. I AM SURE YOU CAN GET AWAY WITH LESS, BUT I WOULD DEFINITELY HIRE THEM AGAIN.

PRICE WAS $300.00 MORE THAN QUOTED. MOVERS COMPLAINED FROM THE MOMENT THAT THEY ARRIVED. MOVE WAS COMPLETED SUCCESSFULLY WITH NOTHING BROKEN, BUT ONLY WITH A LOT OF UNNEEDED AGGRAVATION. THIS SHOULD BE A LAST RESORT MOVING COMPANY.

THEY ARRIVED AT OUR HOME AT 8:00AM ON THE DOT. THEY WERE PROFESSIONAL, WORKING VERY HARD AND CAREFULLY. I DID NOT FEEL LIKE STRANGERS WERE RUMMAGING THROUGH MY BELONGINGS. OUR MOVE WAS COMPLICATED BY A LAST MINUTE CHANGE OF PLANS THAT MEANT WE NEEDED TO KEEP A VAN''S WORTH OF OUR BELONGINGS WITH US, RATHER THAN IN STORAGE. IT COULD HAVE BEEN CONFUSING, BUT THEY MADE THIS AS EASY AS POSSIBLE FOR US.

GOOD WORKERS. CONSTANTLY WORKING

WE HAD ENOUGH STUFF TO FILL A 2 BDR APT. OF 1000 SQUARE FT. WE SELF PACKED OUR BOXES AND PURCHASED ALL PACKING MATERIALS SEPARATE FROM THE MOVING COMPANY. THEY RANKED IN THE LOWER HALF OF THE ESTIMATES WE RECEIVED AND THE ESTIMATE WAS ONLY $40 DOLLARS SHORT OF OUR ACTUAL COST. ABOVE COST INCLUDES BASIC INSURANCE, AND SELF PACKING OF ALL BOXES. VERY THOROUGH PADDING JOBS ON THE FURNITURE. THE ONLY BAD THING I WOULD HAVE TO SAY IS THAT THEY DID NOT HELP REASSEMBLE SOME OF THE FURNITURE AT THE DROP OFF. THE MOVING REP WAS HELPFUL IN GIVING US TIPS TO SAVE MONEY ON THE MOVE SUCH AS A GOOD PLACE TO BUY OUR OWN BOXES, CRATING VS WRAPPING ITEMS, AND SELF PACKING.

THEY DID A GREAT JOB AND WERE CAREFUL.

FROM THE MOMENT I CALLED TO SCHEDULE OUR MOVE UNTIL THE LAST BOX WAS UNLOADED FROM THE TRUCK, GOLAN''S PROVIDED TOP-OF-THE-LINE CUSTOMER SERVICE. THERE WORKERS WERE FRIENDLY AND ACCOMMODATING. THEY WORKED VERY HARD AND QUICKLY. I WOULD USE THIS COMPANY AGAIN AND AGAIN AND WILL REFER THEM TO EVERYONE I KNOW.

IT WAS THE EASIEST MOVE I HAVE EVER HAD BECAUSE OF GOLAN''S.

THESE GUYS WERE GREAT. THEY ARRIVED 15 MINS. EARLY AND DIDN''T STOP MOVING UNTIL THE LAST MINUTE. THEY FINISHED UNDER TIME AND DIDN''T CHARGE US FOR THE 15 MINS THEY WERE EARLY.

VERY CAREFUL -- HAVE EVERY PACKING MATERIAL THERE IS. FRIENDLY, COOPERATIVE, NOT CHEAP BUT WORTH IT.

THEY DIDN'T GIVE THE OPTION TO HAVE THEM PACK UP STUFF AND BE CHARGED FOR IT. THEY REPACKED A LOT OF STUFF AND THEY CHARGED US FOR IT AND IT TURNED OUT TO BE MUCH MORE EXPENSIVE THAN WE HAD PLANNED. THEY DIDN'T OFFER US THAT OPTION.