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girlFriday, Your Life's Concierge
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Carpets or Rugs - Clean at Home,
About us
Staff of 20+. Woman owned privately held local service provider. Residential & Commercial Services. We provide one person-same person all the time for regular weekly-and bi-weekly residential service, as well as housekeeping service inclusive of laundry, etc. Teams available for larger deep cleanings as well as commercial needs. Cost is determined by the home/job. No hourly fee or travel charge. Extra charge for after-hours service may apply. Industry recognized leader and award winning service. Visit our website for more information on our firm, services and to view before and after pictures, www.girlfridayus.com.
Business highlights
23 years of experience
Services we offer
& move out. Holiday & special occasion cleaning. Packing. Pet care. Snow removal. Landscaping services., Cleaning services, move in, post construction
Amenities
Free Estimates
Yes
Reviews
4.7168 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 2% | ||
| 2% | ||
| 3% | ||
| 3% |
Showing 1-25 of 168 reviews
Wes C.
Jun 2021
We had a great experience with girlFriday. Our new apartment was not cleaned prior to us moving in so I frantically started looking for a cleaning service. Aubrey was very helpful with scheduling and Maria did a fantastic job with the cleaning. I’d recommend girlFriday to anyone in Chicagoland looking for an apartment or home cleaning service.
Response from girlFriday, Your Life's Concierge
"We are/were so HAPPY to assist ! Thank you for the great compliment!?"
Amber S.
May 2021
GirlFriday is an amazing, woman owned company! I highly recommend them! Marika was assigned to our family and she is absolutely wonderful!
Response from girlFriday, Your Life's Concierge
"Thank you! We love to hear words like these..."
Wade B.
Feb 2021
The girls at Girl Friday are great. Every person I've dealt with as been professional, responsive and kind. They also do great work. We hope to stick with Girl Friday going forward for a long time.
Response from girlFriday, Your Life's Concierge
"Thank you! Always wonderful to hear such great praise! We look forward to many years of working together!"
Sherine W.
Jan 2021
GirlFriday is a very professional organization with really good and pleasant staff. They are efficient and conscientious. We've had a few different cleaners over the years and their attention to detail can vary a little from one person to the next but we've found that they have all been responsive to requests and feedback. The scheduling staff are always courteous and prompt in their responses. Really grateful for all that they do to help keep our home in great shape!
Response from girlFriday, Your Life's Concierge
"Thank you! It is our goal to always be the best!"
Lyn F.
Dec 2020
The team is unbelievably responsive! The staff is courteous, does great work and is always willing to take on special requests. They are professional, on time and billing and payment is easy. I have recommended them on several occasions!
Response from girlFriday, Your Life's Concierge
"Thank you! Appreciate the kind words..."
Matt J.
Sep 2020
I was lucky enough to have Ana take care of my condo every two weeks for about two years. Each time Ana left my place sparkling, and I recommend her services highly. Andreea runs a very professional operation. You won’t be disappointed.
Response from girlFriday, Your Life's Concierge
"We are the LUCKY ones! Best wishes! Chicago has lost a great person!"
Em P.
Sep 2020
After being sick for three weeks and then heading out of town, my apartment needed a massive scrubbing and Girl Friday was amazing. The place looks spotless and they were very accommodating with my requests. I’ve gone from doing this once to considering getting this as an ongoing service because of how professional and detailed they were.
Response from girlFriday, Your Life's Concierge
"Thank you! We are so happy we were able to assist ... look forward in working together in the near future ."
Page K.
Jun 2020
Move in/out cleaning. She was incredibly friendly, helped eliminate the disgusting situation that the previous owners had left, and did all this hard work in the middle of a pandemic. Reasonable rates, and great outcomes. I'd definitely recommend!
Response from girlFriday, Your Life's Concierge
"Thank you!! Pandemic or not... we are here to assist."
Angel K.
Feb 2020
They did a nice job every two weeks keeping our place clean! I enjoyed Olesa, and she would make adjustments based on my requests. I would recommend their services to others!
Response from girlFriday, Your Life's Concierge
"Thank you for the very kind words!"
Camiko S.
Feb 2020
They cancel my date and charged me 50.00, they been late on me more than once and the one day I had to push the time back they canceled on me. No I would not use them again
Response from girlFriday, Your Life's Concierge
"Hello... You must have the WRONG company as we have never assisted your family or serviced your home. Additionally, girlFriday has NO WAY of charging you for services as we do NOT accept credit cards. Our clients pay for payments upon completion. I hope you find the right service provider as it’s not us. Please remove your review upon completion of your investigation. Thank you."
Sarah C.
Oct 2019
Girlfriday was very accommodating to squeeze me in on short notice for a deep clean before I returned to work from maternity leave. They did a wonderful job on the condo and were very punctual and professional.
Response from girlFriday, Your Life's Concierge
"Thank you so very much... glad things worked out and we were able to accommodate ."
Mary W.
Sep 2019
I have been working with Girl for almost a year now and it’s been going great. We receive weekly cleaning services from Larisa (same person cleans each week). Girl is always very responsive to my fluctuating scheduled (travel, home remodeling projects, etc) and is very accommodating to my requests. I love that this is a woman-owned business and enjoy working with the team.
Response from girlFriday, Your Life's Concierge
"And We Love working with such amazing clients! Look forward to many years together!!"
Adena H.
Sep 2019
I paid $85 to have my 1 bedroom/1 bathroom condo cleaned. Unfortunately, I cannot say that it was actually cleaned. During the walk-through I was asked about how I wanted Girl Friday to clean things and if she should use paper towels. I said not to use paper towels and asked that things be cleaned with the microfiber rags that I provided. On the video from my Nest Cam I often saw her carrying paper towels to use to clean. When I came home, I saw she used 2 microfiber cloths and about half a roll of paper towels. I asked that they use Endust on the wood furniture and the vinegar and water spray on glass/crystal surfaces, but the only cleaning products I saw her using was the Better Life every day spray and the vinegar/water spray. At no point in the video do I see her dusting the media center, where the camera sits. This makes me question how much she actually cleaned of the areas that were not on camera. When I came home, I saw that she had not really cleaned anything else. When I ran my finger over my dresser, it came back with dust. Upon inspecting the bathroom, there were still spots on the chrome fixtures and the mirror in and in the shower surround and the arm soap holders. When I checked my toilet brush (which sits in a caddy), the brush and caddy were bone dry. Clearly they had not been used. In short, she did not clean my bathroom. I asked them to make sure to deadbolt the door when they leave because I have been burglarized in the past. They did not. This cleaning was nowhere near satisfactory. I am going to have to clean my place after having paid $85 to have someone else clean it. I am SHOCKED this place is an Angie's List service winner.
Response from girlFriday, Your Life's Concierge
"(Member Information Removed) has been in contact with GF on and off since October 3.2017, then March 12.2018 . On March 15 ,2018 she had an in home quote appointment. After this appointment we did not hear from her again until September 2.2019, where she again stated she would like to start services even though over one (1) year had passed since her quote. During the walk through with our staffing manager, (Member Information Removed) proceeded to inform her and the staff member that she has yet to find ANYONE to clean like her. Yes, we did use paper towels and (Member Information Removed) was informed that we would as glass cannot be properly wiped with microfiber rags, they will streak. Her crystal lamp was not dusted with a paper towel. All her requested products were used. Endust was not used, as we don’t use Endust or Pledge on furniture which (Member Information Removed) was aware of as it had been discussed during all of our emails/ and conversations prior to the service. We are not SHOCKED that we were not the proper service provider for her. This became apparent as we received “rant” emails based on her her watching her Nest cam during the cleaning. We hope she finds a service provider that can meet her expectations, we prefer to work with customers who’s expectations are attainable."
JENNY A.
Aug 2019
This housecleaning service is fantastic. The owner comes to do an original assessment and estimate and to familiarize herself with what needs to be done and your specific needs/preferences. We were then assigned a woman to clean for us each time. She is prompt, thorough, friendly, and doesn't mind my dogs jumping up to greet her as though she came over to play with them. The fee is reasonable and we are very pleased with the service.
Response from girlFriday, Your Life's Concierge
"Thank you! Love having you as clients , and we look forward in continuing to work together."
David R.
Jun 2019
I have been using them for 9 years or so and am a HUGE fan! I had moved to a large house and struggled to keep it clean myself. After a health challenge, I decided to bite the bullet and hire someone to help. The owner, Andreea, came herself to walk through and discuss what my needs and expectations would be and then made recommendations. We set up a weekly cleaning and in the course of 9 years, I would estimate that I have only had 3 minor gripes all of which were dealt with immediately after my feedback. In addition to doing a truly excellent job with the cleaning there is a level of trustworthiness that comes with this company that I don’t find in the services my friends use and complain about. For example, over 9 years I have had only two people cleaning in my home. They are background checked but when it is always the same people cleaning for you, a trust is built up and they come to understand your idiosyncrasies and to be able to accommodate them. Also, I feel that I KNOW who is coming into my home and the comfort level that comes with that is hard to overvalue. Efficient, reliable, trustworthy, responsive and responsible. It is a hard combination to beat!
Response from girlFriday, Your Life's Concierge
"Thank you... it’[Member Information Removed] is our goal to make sure we know what our clients needs are but, that they know who we are ., that is the successful combination. We are thankful for the people that have come into our lives and made this business successful."
Mark L.
Jun 2019
We have been using the services of GirlFriday for several years (this is our third house with them). The owner and her staff has always treated us with respect and responded quickly to our needs. While we have liked some of our housekeepers better than others in terms of quality of work, they have all done an acceptable job. The one time we requested a change in personnel it was handled promptly, and we have never had a problem with rescheduling. We have referred GirlFriday to neighbors and friends and will continue to do so!
Response from girlFriday, Your Life's Concierge
"Thank you for the kind words ! Look forward to many years together!"
Sarah F.
Jun 2019
Andreea's team has been cleaning my house weekly for 9 years. Her staff is on time, detail oriented and takes direction well. Whenever there is a schedule change or a special request, Andreea works to make it happen. I also have had situations where kids have been locked out of the house, and Andreea's staff has taken time out of their schedule to answer the phone and assist. You don't get that kind of care and treatment with other cleaning services!
Response from girlFriday, Your Life's Concierge
"Thank you so much ! Wow 9 years! Time does fly! Look forward to the next 9 years!"
Eunji K.
Jun 2019
Depends on the cleaning staff you're assigned, and your own level of cleanliness - they're fine. I've always been fine with the level of cleanliness - but everyone I've ever referred has fired them within 2 cleanings. As for customer service- prepare to be chastised, hectored and gaslighted. Their office staff is bizarre and rude. As a client of almost 5 years, I do not make write this review lightly- this is a service that will be fine for a few months but no good long-term. Update 6/21/2019: Due to my previous review, the owner of the business accused me of making slanderous comments and asked me to direct any further communication to their lawyer. Just wanted to be sure to post again to alert others - please read the other reviews citing issues with their office staff! This is an ongoing problem with this company!
Lynne C.
Jun 2019
Excellent, thorough service and wonderful people. Highly recommend!
Response from girlFriday, Your Life's Concierge
"Thank you kindly! So happy to hear."
Jenny A.
May 2019
I couldn't be happier with the services provided by girlFriday Cleaning. From the intake, to the first service, to the couple of regular appointments since then, the entire experience has been fantastic. My husband and I rent a traditional, Chicago bungalow and have two dogs. Our cleaning needs are basic but important as the dogs often act as though *we* live in *their* house! After the first cleaning, my husband commented, "Even my books in the office were dusted!" We are delighted with the attention to detail in the cleaning and the responsiveness of the administrative resources. I would absolutely recommend this service to anyone looking for a regular cleaning resource that supplies the same person each time.
Response from girlFriday, Your Life's Concierge
"Thank you! Glad we can assist ... and hope to do so for years to come!"
Mary L.
Mar 2019
Mia was a very thorough and efficient cleaner, even with a dog barking at her during most of her work. The business end was always prompt in getting back to us and kept us informed when changes neede to be made.
Response from girlFriday, Your Life's Concierge
"Thank you so very much!"
Harriet M.
Feb 2019
Girl Friday has been cleaning my father's house for several years. They are wonderful to deal with. The same person has come every two weeks to do the cleaning, and she is truly wonderful.
Response from girlFriday, Your Life's Concierge
"Thank you ! We appreciate your kind words."
Pam M.
Nov 2018
I have used them before - Reliable and friendly. Nice girls and they do a terrific job!
Response from girlFriday, Your Life's Concierge
"Thank you so much for the kind words! Looking forward to helping out again in the future."
Heather H.
Oct 2018
Girl Friday has been cleaning my house twice a month for years. They are thorough, careful with my things, good with my dogs, and generally very reliable. I would hire them again in a heartbeat!
Response from girlFriday, Your Life's Concierge
"Thank you for the words of confidence! It is our pleasure to have had the privilege to have been able to Move with this client through three (3) homes."
Patrick M.
Aug 2018
This is a very professional service. They promptly returned all phone calls, met each appointment on time, provided a clear job description and estimate, and then did an outstanding job cleaning. I feel lucky to have found a first-class business, and plan to continue business with GirlFriday, as needed. Thank you so much!
Response from girlFriday, Your Life's Concierge
"We thank you ! We look forward in working together!"
Licensing
State Contractor License Requirements
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FAQ
girlFriday, Your Life's Concierge is currently rated 4.7 overall out of 5.
Yes, girlFriday, Your Life's Concierge offers free project estimates.
No, girlFriday, Your Life's Concierge does not offer eco-friendly accreditations.
No, girlFriday, Your Life's Concierge does not offer a senior discount.
No, girlFriday, Your Life's Concierge does not offer emergency services.
No, girlFriday, Your Life's Concierge does not offer warranties.