Andy's Custom Gutters Inc

Andy’s Gutters promptly responded to my initial request for quote. They came out within a week of calling to provide estimate. Received quote same day and they scheduled completion of work within a week after receipt of signed quote. Easy, fast and affordable.

Andy's was very quick to respond to my request for a quote, and they were reasonably priced. The work was done as scheduled, with the crew working quietly and efficiently on our condo and garage roofs. The end result was what we'd hoped for...we'd definitely use Andy's again based on our experience!

They were quick, clean, and professional.

We had used Andy's gutters for a prior job and were satisfied with their work so we had very little hesitation hiring them again. The project was completed in the summer seemed to go OK. Sometime during the winter diverter that they installed froze and pulled off the wall. Furthermore, when it rained, the awning on which the diverter redirected the downspout began to leak. I contacted Andy's for assistance and provided pictures / videos of the problem. Their response was that they had advised that the diverter was not a good decision and that they had installed the project as i had requested. They claimed the was nothing further that they could do short of removing the diverter. The main problem with their response is that i would have never proceeded with the project if they had actually advised me that it would not work. (obviously!) I have since noticed several leaks in the gutter seams and that almost no water is exiting in the area it was rediverted to. I have video which can better highlight the issues

They were very responsive from the first time I contacted them. Gave me an estimate for the gutter cleaning and came in at the estimated price. They came out as soon as the weather cleared and cleaned the gutters. Appreciated that they followed up to let me know when they would be out.

Our lawn service had damaged our downspout by stepping on it while trimming bushes. We contacted Andy's Custom Gutters, Inc. and they were responsive in getting a date set for repair and efficient in completing the work. Thank you.

It went well. We set up the appointment via email. The company was VERY responsive to my emails. The company was VERY professional. I've used them in the past and will use them again.

Andy's responded to my request and kept me informed on when they would be out to complete my work.

Andy recommended ShurFlo gutters after giving us his reasons and directing us to a website. We agreed and picked a time. Work went great. Andy's team was professional, friendly, courteous and cleaned up the area around the house afterwards.

Fast and with little interruption of my routine

Work was timely and well done.

We have used Andy's Gutters for years We have most of the block using them. They are a very good family owned business. He comes and does the gutters and sort of works down the block.

Great customer service, clean and efficient work.  would use them again.

perfect - now working

Great. Fast and no problems.

Good, would recommend.

They are prompt and quick. Andrea in the office responds efficiently to questions and scheduling and is very sincere in her efforts to take control of an issue to the satisfaction of the customer. Ken came out to our house a number of times. He thoroughly explained what he did with the gutters and what kind of condition the roof was in. He was courteous and concise and explained in an understandable way what he saw and did.

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It took very little time for Andy's Custom Gutters to complete the work once they arrived at my house.  However, when I went up on my roof to check the gutter for leaves this fall, I noticed that it did not have the correct pitch.  Consequently, water pools up at the far end of the gutter.  During a rainstorm, water pours out of that corner.  
Now that it's winter, icicles have formed across the section of gutter not pitched correctly.  In addition, a second row of icicles has formed behind the gutter indicating that the gutter install may not have been done correctly at all.  When I look at my neighbors buildings and gutters, I don't see ice or any of the same issues.  Their porches are dry as a bone as they should be.  But not mine. Unfortunately, the railings of my wood porch are covered in ice.  Today while the sun was out, the ice began melting and dripping from the gutters and the railings.  One of my concerns is that the constant drip of water will lead to damage of the porch. I can already see the paint peeling.  This is certainly going to lead to serious problems if it is not addressed quickly.
I have been in contact with Andy's Custom Gutters since November 14th, 2015 requesting that the gutter's pitch be adjusted.  I sent them a picture attached to an e-mail.  Initially they stated that they were busy helping other customers, and that they would come out when they had a chance.  Now it's January, and they are stating that conditions are difficult to work in.  I understand their concerns about the cold temperatures and safety, but I don't understand two things--1) why the gutter wasn't correctly installed and tested for problems when they first came out, and 2) why my issue has been such a low priority for Andy's Custom Gutters. Perhaps my building became less of a priority once they had my final payment check of $1000 in addition to the $500 deposit.   Although they've been in business for 40 years according to their advertisement, I would not recommend them unless you want to deal with excuse after excuse and ice on your gutters.

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