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AMERICAN BATHTUB REFINISHING INC
Laminate Countertops - Install, Laminate Countertops - Repair, Tile: Ceramic and Porcelain - Repair,
About us
YOUR SATISFACTION IS OUR PRIORITY. WE WILL NOT QUIT UNTIL YOU ARE FULLY DELIGHTED WITH OUR JOB. 30 YEARS EXPERIENCE. DBA/ALS REMODELING SERVICES INC. ADDITIONAL PHONE 773-276-1111.
Business highlights
36 years of experience
Services we offer
CABINETS, CERAMIC TILE, COUNTER-TOPS, FRIENDLY TEAM - TRAINED TO BE CUSTOMER ORIENTED. NON-SKID BOTTOM FOR SAFETY. WILL MAKE YOUR TUB AND TILE LOOK LIKE NEW IN 4 HOURS AT AN AFFORDABLE PRICE., GREEN ENAMEL. FAST DRY -YOU CAN USE YOUR TUB THE NEXT DAY. PROFESSIONAL, JACUZZI, ODOR-FREE, REFINISHING OF BATHTUBS, SINKS, USING ECO-FRIENDLY, VANITIES AND APPLIANCES
Accepted Payment Methods
- CreditCard
Reviews
3.914 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 14% | ||
| 7% | ||
| 7% | ||
| 14% |
Showing 1-14 of 14 reviews
Ron D.
Dec 2015
Our bathtub was refinished by American Remodeling Service (DBA American Bathtub Refinishing) in July of 2012. We were very happy with the quality of the refinishing of our cast iron tub and the color/finish was perfect. Fast forward 3 years and the finish started to peel off. We contacted them about their 5 year warranty and a technician came out today and removed the defective coating and refinished the entire tub in less than 2 hours for free. This is what a warranty should be. No questions and no hassles.
Joyce V.
Sep 2015
It took about two and one half hours to do. Smell is strong but that's what comes with it. Looks beautiful. Am wondering how long it will hold up with that shiny finish. I had same tub done 10 yrs ago. That held up reasonably well. I'm concerned about this tub. Looks too good to be true.
Rich J.
Jul 2015
They arrived on time, were prepared and finished the job in a timely manner.
LARRY J.
Apr 2014
Aron was little busy and we started this afternoon instead of 10AM-11Am as scheduled. Aron and his partner began working immediately. My bathtub was in good condition and just needed the glossiness restored after leaving I found some minor pitting or bubbles that might cure itself after it drys. However I called Aron and left a voicemail about that problem. I have NEVER paid any contractor in cash except Aron because he seemed trust worthy. I hope to hear back from his company if there is a problem. The finish looks very good but still needs to set up overnight. The products used was excellent and color match was from Kohler instead of TOTO but no big deal off white is off white!
Response from AMERICAN BATHTUB REFINISHING INC
"Thank you so much for your comments. It was a pleasure to do business with you."
D J.
Aug 2013
There was a special at the time for the color white. Scheduling the appointment was very easy. They were able to come on the date and time period I needed.
The technician, Alex, was great. Professional and courteous. He was scheduled to arrive between 1 and 2pm. He called me from outside my place at 1:02pm.
The fumes were nowhere near as bad as I had been expecting. Of course, it helped that they had a fan set up to blow the fumes out of the bathroom and all the way out my balcony.
The bathtub looks great.
The technician, Alex, was great. Professional and courteous. He was scheduled to arrive between 1 and 2pm. He called me from outside my place at 1:02pm.
The fumes were nowhere near as bad as I had been expecting. Of course, it helped that they had a fan set up to blow the fumes out of the bathroom and all the way out my balcony.
The bathtub looks great.
Response from AMERICAN BATHTUB REFINISHING INC
"Thank you so much for comments. We appreciate your business!"
Shawn M.
Jan 2013
Aron called me at 9:30 that he was on his way to my house. An hour passed and he didn't arrive so I called to ask how much longer it would be and he seemed to have forgotten who I was and that he was supposed to be refinishing my tub. My call actually reminded him about my job. His original quote was $285. He said I needed anti-skid, $60. He found 2 scratches that needed to be filled, $30.
It was odd, he never stopped to talk to me or look at me while he was speaking. I don't know what he looks like. He was always walking away to his van/to the bathroom, etc. while speaking to me all while on his cell phone.
The job looked fine after he left, it was hard to stay too long in the bathroom because of the fumes. The next day I noticed some flaws and blemishes and the paint came off with me scratching it with my fingernail. He agreed to come back to do repairs, but could not give me a time. He kept asking me to call and remind him in a few hours and asking if he could come late at night and to just leave our back door unlocked? This went on for a couple days.
He finally showed up, re-did the tub and asked for another $150 which we did not give to him. He still did not do a good job on the tub, now the flaws/blemishes are in different spots.
It was odd, he never stopped to talk to me or look at me while he was speaking. I don't know what he looks like. He was always walking away to his van/to the bathroom, etc. while speaking to me all while on his cell phone.
The job looked fine after he left, it was hard to stay too long in the bathroom because of the fumes. The next day I noticed some flaws and blemishes and the paint came off with me scratching it with my fingernail. He agreed to come back to do repairs, but could not give me a time. He kept asking me to call and remind him in a few hours and asking if he could come late at night and to just leave our back door unlocked? This went on for a couple days.
He finally showed up, re-did the tub and asked for another $150 which we did not give to him. He still did not do a good job on the tub, now the flaws/blemishes are in different spots.
Response from AMERICAN BATHTUB REFINISHING INC
"I'm sorry Mr. [removed member name] feels this way. I received his complaint, I came to inspect the repair. I fixed the tub even though he damaged it by scratching it with his finger. Instructions were given to be careful with the new refinish. However, I fixed the tub even though he refused to pay the $150 that it cost to repair it. As far as going back and forth to my van, It is necessary to bring in five bags of materials and equipment to properly do the job. It requires a paint machine, a breathing machine, a vent machine and various other items that are necessary to properly prepare the area and do the job. As to the complaint about my cell phone use, I had to take a call that required my attention due to a family illness. Providing good customer service is very important to me. We appreciate customer feedback and will continue to improve our services to our customers."
Gary C.
Nov 2012
They got here right on time and started right away on the job. They removed the old finished and sanded several bad spot and then went about putting on the new finish. They also put a slip resistant finish on the bottom of the tub. When they were done they did a good job of cleaning up. I was very happy with the job.
Response from AMERICAN BATHTUB REFINISHING INC
"Your feedback is greatly appreciated. We enjoyed working with you!"
Donna R.
Feb 2009
Alex started the job by slopping paint stripper all over--tub, wall, floor & baseboard. He did not cover anything for protection. When I told him he needed to cover the surrounding areas he said the stripper would not hurt anything. There are now spots on the ceramic tile floor and paint came off from the baseboard. He also spilled stripper on the wood floor in the hall & damaged it. The paint finish on the bathtub is not glossy or smooth. There are dents & dings all over. The bottom looks like the surface was chipped and then just painted over. There is no paint under the faucet. While waiting for the stripper to work Alex said he was going to turn his car around because he had parked facing the wrong direction--he disappeared for 30 minutes. The other people in the building complained because he left at least a half a pack of cigarette butts on the ground in the back yard. When I called to complain I was told that only Alex could make any corrections. Alex made two appointments to come to my home and did not show up or call either time. I complained to the Better Business Bureau and this company, American Bathtub Refinishing aka American Remodeling Service aka ALS Refinishing, did not respond.
Jeff F.
Mar 2008
The tech showed up on time and worked extremely hard all day and came back for a second day to finish the job. The final product was absolutely amazing. We now have a gleaming white bathroom. The level of quality was very high and the attention to detail very strong. I was skeptical about refinishing a tub and tile but it looks very natural and very clean.
Response from AMERICAN BATHTUB REFINISHING INC
"Thank you so much for comments. It was a pleasure working with you!"
PHIL L.
Oct 2007
During the quote process I was finding a wide range of pricing depending on the different processes each individual company uses. When I spoke to this company the girl who answered was helpful, relatively educated on the procedure, her competitors, and reassured me that I would be happy with the work done. I accepted the quote over the phone, which was reasonable. Luckily, a slot opened up due to a cancellation the following day at 2:00 pm. The technician was 45 minutes late, however he was courteous and completed the work that day. The work was being performed in a garden unit and the technician forgot to open half the windows in the unit and the other half were only slightly opened. The overpowering odor created an issue for the 3 floors of tenants above the garden unit. The smell dispersed by the following morning, but I was held responsible for one tenants hotel bill. The technician should have been more diligent regarding the odor.
Response from AMERICAN BATHTUB REFINISHING INC
"Thank you for your business. We appreciate your feedback."
Beverly D.
Sep 2007
I intended to have the bathtub done first, but was advised not to, as a precautionary measure in case the tub may be damaged by other workers. The person who scheduled the appointment was knowledgeable. The tub refinisher was 15 minutes early and courteous. He used exhaust equipment which released fumes outside the bathroom, through the window. The tub looks great! It has a beautiful nice, fresh white finish. Very glad I had it refinished and didn't spend the money to replace it with a fiberglass tub,which I'd originally thought about doing.
Response from AMERICAN BATHTUB REFINISHING INC
"We are very proud of our work and appreciate our customer's feedback. Thank you so much for your business."
JULIA J.
Jan 2007
I had my fiberglass tub refinished, the price is EXCELLENT! The guy was very friendly, 1st appt was a no show. Rescheduled for a few weeks later, finally happened and it looked excellent (beware do this in the summer when you can have ALL you windows open, the smell is bad!). I had to recaulk the edges myself, no problem, then a crack I had patched broke again and the tub was unusable (the crack was on the floor and I didn't want water to leak below). This was 2 weeks after it was done. It took about 1 month for them to come out (he said it was the busy time of year, around X-mas). Appt was for 9 am, finally the owner came at noon. I thought Lucas, the guy who originally did it, was going to come, instead it was the owner Al. Well it's fixed, it took a couple hours, hopefully it'll last. There is a blob of foam on my bathroom floor but other than that he left everything clean.
Response from AMERICAN BATHTUB REFINISHING INC
"Thank you for your comments. We strive to continuously improve our services and we can only do that with your feedback. Thank you again for taking the time to review our company."
GRACE V.
Feb 2003
unknown
GARY R.
Sep 2002
QUICK APPOINTMENTS, GREAT RESULT, COMPETITIVE PRICE.
Response from AMERICAN BATHTUB REFINISHING INC
"Thank you so much for the great review. We appreciate our customers feedback."
Licensing
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FAQ
AMERICAN BATHTUB REFINISHING INC is currently rated 3.9 overall out of 5.
AMERICAN BATHTUB REFINISHING INC accepts the following forms of payment: CreditCard
No, AMERICAN BATHTUB REFINISHING INC does not offer free project estimates.
No, AMERICAN BATHTUB REFINISHING INC does not offer eco-friendly accreditations.
No, AMERICAN BATHTUB REFINISHING INC does not offer a senior discount.
No, AMERICAN BATHTUB REFINISHING INC does not offer emergency services.
No, AMERICAN BATHTUB REFINISHING INC does not offer warranties.