5 Star King of Maids Cleaning Service

The cleaning was very thorough and the cleaners were punctual and polite. I have used their service many times and they are the best out there. Every time my house is left spotless and smelling fresh. I highly recommend them to everyone!

Unfortunately I cannot comment on the quality of the service they provide because they failed to show up. I booked with KoM over a week out. I received a confirmation email that stated I should allow up to an hour after my appointment for them to arrive. It seems odd to make an appointment and then have to allow for an extra hour... kind of defeats the point of making a dedicated appointment. Anyhow, two hours after my appointment time I called KoM to inquire as to what was going on. After confirming with whom I made the appointment, and the confirmation email, I was told that their computer system must have had a snafu and that the appointment wasn't booked. I asked if they manually send out confirmation emails and was told that it was automated... hmmm. After much haranguing, I was told that the earliest I could have someone come out was the following weekend- on Christmas eve. It's too bad, generally when companies mess up they bend over backward to satisfy an unhappy customer, I guess KoM just doesn't really care about their customers. Suffice it to say I will not be affording them a second chance.

Scheduled person did not show up and they did send someone else who arrived around 2;00 in the afternoon. This person was willing enough but was not well trained and did a poor job of what he was able to get to. We sent him home at 6:00 with the job incomplete. The company did offer to redo the cleaning and offered additional service if I would remove the unsatisfactory rating. I want nothing more to do with them.

horrible. sold our house and had it cleaned for new buyers. by the time they were done with the walk through, their feet were black! the woman who answers the phone and schedules service was very nice and had the cleansers go back a second time at the new buyers convenience. how embarrassing.

We had two maids come out in the end. The first woman, while very sweet, did not do a good job. We'd specifically requested the whole house and kitchen appliances in particular be serviced...she either forgot the appliances entirely or did a very poor job. I was able to photograph numerous instances of dirt left behind. When I sent them to the company office, they were immediately apologetic and offered a redo without charge. There were a few scheduling hiccups but a second maid came out and hit the kitchen again. This time, an obvious effort was made, but still some grease would have been left if I had not pointed it out and demonstrated personally that it could in fact be scrubbed off with a little work.

I looked around on Yelp (pre-Angie's List membership) for quite a bit for a cleaning service with good reviews. After finding King of Maids, I checked out their website and utilized their "chat now" feature. They were able to answer all of my questions and the website was very clear in what they would/would not do. On the day of my cleaning, I was not going to be home, so I left my key at the front desk of my apartment building. I came home to an extremely clean apartment and my items were all very nicely organized. All of my trash was taken out, the hard to clean areas (i.e. bathroom, stove, etc) were clean and my cats were happy when I came home, which meant they were not disturbed by the ladies cleaning. The top of my cupboards were dusted, the top of my microwave, my headboard, dressers, pretty much everything you can imagine that collects dust was SO clean! I'm very impressed and it put a huge smile on my face. There is nothing like coming home to a clean place :) I moved a few months ago to a different neighborhood where my doorman has to leave the maid in and they have had no problems making the transition with me! Super clean, fresh smelling apartment still! I have utilized a cheaper cleaning service but my place was not nearly as clean as it is from King of Maids. I can tell that they put time and effort into the cleaning, they listened to things I specifically asked for and as a result I now have monthly cleanings from them! I highly recommend King of Maids! Everything they mention on their website (which was so easy to use, btw, was done). I'm really happy I have found them!

The cleaning person arrived on time, worked hard, and was pleasant and professional. He willingly used cleaning products I had at home that I use regularly. He worked diligently and took pride in his work product. I was very pleased with the cleaning services.

It was an average housecleaning. I wasn't over impressed. She was on the phone as much as she was cleaning. I wouldn't hire her again.

The cleaning was excellent, everything I was expecting and more. They even called me after the cleaning to check if everything went well which it did. Everything was spotless and the service was extremely processional. I will use them again.

the quality of work is just the same after a few cleanings as it was the first time and the maid is always on time. I will be using them for a very long time since they are the best cleaning service I have ever used. I would suggest you guys use them for your cleaning needs.