We were completely ripped off and they gave us an accelerated interest rate even though they stated in the beginning we should have the best interest due to excellent credit history. We were also previous customers of them. We sent several surveys exclaiming our terrible experience and no one ever got in touch with us regarding this. We did not find out the higher interest rate until the closing. We were stuck with the other party waiting to move in and due to the situation we were forced to take the deal. To add to the situation, in the beginning we put $10,000 down to lock the lower interest rate. Terrible experience.
Description of Work: They arranged financing for our new home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
MARK W.
02/2002
5.0
mortgage broker
 + -1 more
EXTREMELY FAST SERVICE AND VERY LOW RATES; MINIMAL CLOSING COSTS
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Service Categories
Mortgage Companies
FAQ
WELLS FARGO HOME MORTGAGE is currently rated 4.2 overall out of 5.
No, WELLS FARGO HOME MORTGAGE does not offer free project estimates.
No, WELLS FARGO HOME MORTGAGE does not offer eco-friendly accreditations.
No, WELLS FARGO HOME MORTGAGE does not offer a senior discount.
No, WELLS FARGO HOME MORTGAGE does not offer emergency services.
No, WELLS FARGO HOME MORTGAGE does not offer warranties.
WELLS FARGO HOME MORTGAGE offers the following services: MORTGAGES