Merry Maids of Schaumburg

great -did everything i expected

excellant!

Merry maids does not know how to clean more than superficial. We needed our house cleaned for showing. The house had been rented and there needed to be a deep clean. We arranged for this prior to the day of service. In fact we sent a list of things that needed to be done, item by item. The house was empty. The women were capable and willing to wipe counters and vacuum. The cabinets had crumbs pushed to the back of the cabinets. They were not happy about pulling out the stove to clean the sides. They didn't clean below the drawers of the refrigerator. They didn't know how to remove the drawers. Just about everything they did needed supervision. The attitudes were not professional. This is the second time we used their services. The first was a gift from our daughter. The two girls at that time dusted the front of the tables, not the back. They didn't remove items off of tables to dust. They rushed through the job. We had t call the manager afterwards. The reason they were used a second time is that the real estate agent said he know the manager and has used them before. I don't recommend them. They cost an arm and leg. Please,find a hard working person who appreciates the work and appreciates the money.

They did a great job in cleaning.

it went pretty normally. they sent 2 women to clean my empty home before we moved into it. they gave me a 4 hour window to expect the cleaning crew to arrive, and they came an hour after the window started, so good timing on their part. everything was pretty clean, but the fridge wasn't as clean as I would have liked because there were still a few crumbs here and there. and they also missed some spots in the kitchen cabinets as we were taking out the shelves to line them, there were some sticky spots on them, gross!
on price, I felt that they were quite a bit more expensive than other services. extra charges for cleaning out the fridge and oven, extra charges for cleaning out a wetbar, extra charges for this and that, almost felt like they were nickle and diming me. for the price I paid and the crew that was sent out, I didn't feel like I got my money's worth. I've used other cleaning services and it was a flat rate per hour charge and whatever they could clean in that time was what they charged, and if they needed more time they asked if it was ok. definitely not the case here.
however, they did everything I had asked them to do and they were very accommodating.

The process went very well. The job was quoted on Friday and the service performed on the following Tuesday. The two person crew was on time, receptive to my directions and began work promptly. The entire job was completed within a few hours and the crew waited for me to evaluate completeness and satisfaction prior to leaving.

everything went well. The place looks awesome. We are impressed.

I definitely will continue the service.

Overall a good experience

They come out on an ongoing basis. They do what they are supposed to be doing. So far it's been good. Their price is right. I would use their services again in the future.

We have used them for years and we never had anything broken or stolen. The management has lot of integrity and they do what they say they going to do. I will use them in future.