HOME DEPOT

Hardware & Home Improvement Stores, Garage Doors, Doors,


Services we offer

APPLIANCES, LUMBER, DOORS, WINDOWS, FLOORING, LIGHTING, FANS, PAINT, STORAGE, TOOLS AND HARDWARE.

Reviews

4.112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
33%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.4
responsiveness
3.9
punctuality
4.4
Showing 1-12 of 12 reviews

Erin B.
08/2017
4.0
flooring contractor
  + -1 more
The kitchen portion went exactly how I expected it. The flooring portion we had many hiccups along the way, that was pretty frustrating. The workers who came in and did the work and installation did a great job. The upfront back and forth really sucked. The floor looks good. They did a fantastic job. I would up front, I had to call them on four separate occasions. I received no phone calls. I got to the point where I wasn't very enthused with not being respond too. I don't mind going back and forth with these up fronts. I did get some credits for me. It was a little bit of frustration for a little bit of money. I know its not suppose to go that way, but it makes it it a little easier to swallow.
Description of Work: They did a complete kitchen renovation. They did bamboo flooring installed in our first floor.I did purchase everything through them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$13,000

Kai L.
08/2017
1.0
home improvement stores
  + -1 more
A week after ordering a toilet seat from Homedepot, I was told to wait for another week to pick it up in store. A joke?
Description of Work: Online purchase - in store pickup.

Rating CategoryRating out of 5
responsiveness
1.0

$15

Terryl B.
07/2017
5.0
home improvement stores
  + -1 more
...
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tambra S.
06/2017
5.0
home improvement stores
  + -1 more
.
Description of Work: .purchase cushions for her bench
Rating CategoryRating out of 5
Yes, I recommend this pro
$52

Gregory L.
09/2016
2.0
roofing
  + -1 more
We were not happy with the way they did the work. What I disliked was the way that they took the roof apart - very messy and very unprofessional.
Description of Work: We had Home Depot do our roof.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$6,000

GRADY F.
04/2016
4.0
home improvement stores
  + -1 more
It is probably 5 blocks from here. This store was built 6 years ago, and Lowe's was across the street from them, and when they first opened, you wouldn't walk 3 feet and somebody says "can I help you?". You go in now to doors or something and someone will tell you that it will be in around 2 and the other guys don't know anything about doors. There are people in other departments to help you. The managers are on a bonus and they realized 2 or 3 years ago that their bonus is tied to payroll so now they are down to whatever they can get away with staffing. I am sure they are a well run company, and they are constantly hiring people so there should be a high turn over. It is an aggravation to find somebody who can help you in the department. They have a good product. Home Depot gives military people discount. I will continue shopping there. They have a lot of flowers and they have a pretty good gardening department.
Description of Work: I use Home Depot.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Julian W.
04/2015
4.0
home improvement stores
  + -1 more
They usually have what I need. The service is okay, but nothing special.
Description of Work: I went in for some hardware, mainly nuts and bolts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10

Terri D.
10/2014
5.0
garage doors
  + -1 more
It was fine. They used their subcontractors to do the installation. I had no problems with them. It was completed on time.
Description of Work: We purchased and had a garage door installed from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry R.
03/2013
5.0
garage doors
  + -1 more
Home Depot did a good job. We had a problem with one of the garage dors after they installed it and they came out right away to fix it. The service was good.
Description of Work: We went to them for garage doors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

jean E.
02/2012
5.0
garage doors, doors
  + 0 more
it was a very good experience. we would not hesitate to hire Home Depot's installation services in the future.
Description of Work: we purchased a garage door opener from Home Depot and secured their installation service. They put us on the schedule right away. they were on time. they were professional. they explained how to use the new opener as well as program our old remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LuAnn M.
02/2009
5.0
garage doors
  + -1 more
I went to Home Depot and purchased my garage door opener. They set me up with an installer. The installer came out the next day. I didn't have to bring the opener home with me. The contractor installed it, and took the old one with him. They explained all of the features to me, and showed me how to use it. Home Depot is wonderful! I would use them again in the future.
Description of Work: I went to Home Depot to purchase a garage door opener, and have it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

VIRGIL H.
09/2008
4.0
doors
  + -1 more
It was a little frustrating that the door did not fit properly, but I do not think it was their fault. I would use them again in the future for doors, but I would work closer with the installer next time.
Description of Work: I bought a storm door there, and they came and installed it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

    Contact information

    100 BARRINGTON RD , Schaumburg, IL 60194

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Garage Doors,
    Doors,
    Roofing,
    Flooring Sales and Installation

    FAQ

    HOME DEPOT is currently rated 4.1 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: APPLIANCES, LUMBER, DOORS, WINDOWS, FLOORING, LIGHTING, FANS, PAINT, STORAGE, TOOLS AND HARDWARE.

    Contact information

    100 BARRINGTON RD , Schaumburg, IL 60194

    www.homedepot.com