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EPIC Heating and Cooling

About us

EPIC Heating & Cooling specializes in residential heating and cooling systems. We take pride in our work and offer complete customer satisfaction with quality parts, superior workmanship, and attentive, personal service. When we come to your home for a service call, a diagnostic check is done on your equipment, and once we've found the problem, we'll explain everything and let you know the price of repairs before we begin any work so there are no surprises. All of our service work is guaranteed. Free estimates on new equipment. Financing is available.

Business highlights

13 years of experience

Services we offer

A/C, Furnaces, air cleaners, boilers, ductless systems, humidifiers, sump pumps. Deal directly with Darien (Owner & Tech).., thermostats, water heaters

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%
Showing 1-18 of 18 reviews
Lorena M.
Dec 2017
5.0
Yes, I recommend this pro
We were very pleased with the professionalism, responsiveness, price, and quality of work that Darien (Epic Heating and Cooling) provided us. Our furnace broke down and he was able to fix it in a timely manner. When we decided to replace the furnace, we were able to schedule the work promptly and Darien did a great job. New furnace is working great! Highly recommend Epic Heating and Cooling!
Response from EPIC Heating and Cooling
"Thank you so much for the wonderful review!"

Kathy C.
Nov 2017
5.0
Yes, I recommend this pro
A very pleasant experience from start to finish. Darien took so much time to show me all the options and pricing levels available. There was absolutely no pressure at all and I felt very comfortable with my choices. The installation was quick and very professional. Darien and his partner were so quiet removing and replacing the units. After the installation, I was given rebate paperwork already completed by Epic and Darien made sure I knew all the features of the new thermostat and could operate it easily. I highly recommend Epic.
Response from EPIC Heating and Cooling
"Thank you for your wonderful review! We really appreciate your business and look forward to working with you again in the future. Darien"

Robert S.
May 2016
5.0
Yes, I recommend this pro
$125
Everything went great on both visits.
Response from EPIC Heating and Cooling
"We really appreciate your great review and look forward to working for you again. Thank you!!!"

Betsy S.
Apr 2016
5.0
Yes, I recommend this pro
$99
Epic Heating & Cooling is very prompt with their appointments, perform quality work, and offer quality customer service.  Darien and Barb are very active in the Schaumburg Business Association and are run a very professional company.  I would highly recommend them.
Response from EPIC Heating and Cooling
"Thanks for the great review, [Member Name Removed]. We greatly appreciate your comments and look forward to working with you again in the future. Darien"

Gene W.
Apr 2016
5.0
Yes, I recommend this pro
$175
Epic heating and cooling was very professional, prompt, polite, and they didn't leave a mess.  We have had them perform several duties at my house and my rental property and have been very satisfied with their work.  We plan on doing other automation upgrades and getting a new furnace in the near future and don't even need to think about using anyone else.  100% confidence in Epic.
Response from EPIC Heating and Cooling
"Thank you, [Member Name Removed], for taking the time to share your positive experience with us. We genuinely appreciate your confidence in us and look forward to working with you again in the near future when you need us. Darien"

Kristopher W.
Nov 2015
3.0
$65
We probably would not use them again. They could have done better in customer service.
Response from EPIC Heating and Cooling
"I'm so sorry to hear that you were unhappy with the service you received. Please reach out to me at (630)532-8917 or by message on Angie's List to let me know what caused your dissatisfaction. We really do appreciate customer feedback."

Tom B.
Nov 2015
5.0
Yes, I recommend this pro
$130
Darien took the time to carefully explain to me how my system was set up and how it works. I also reviewed some future remodeling work I want to do and he took the time to review it with me.
Response from EPIC Heating and Cooling
"Thank you for your great review. We really appreciate your business, and look forward to working with you again in the future. Darien"

Paul N.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Response from EPIC Heating and Cooling
"Thank you so much for the review. We greatly appreciate your business and look forward to working for you again in the future. Darien"

Pamela L.
Oct 2015
5.0
Yes, I recommend this pro
$140
He did great and has always been punctual, thorough, clean and available to help during a crisis.  We've used his services for 2 years and will continue to do so.  
He was a pleasure to have in our home working and we highly recommend him to our friends and neighbors.  
A friend in the HVAC business referred us directly to him and we've never been disappointed!

Response from EPIC Heating and Cooling
"Thank you for your wonderful review! We really appreciate your business and look forward to working with you again in the future. Darien"

Diane M.
Jun 2015
5.0
Yes, I recommend this pro
$70
He was wonderful. I already made arrangements for him to come back and check my furnace in the fall.

Response from EPIC Heating and Cooling
"Thank you so much for your review. It was a pleasure doing business with you, and I look forward to seeing you in the Fall. Darien"

Norman K.
Jun 2015
5.0
Yes, I recommend this pro
$65
Very good company. They were professional, prompt, and extremely skilled in their trade. They showed up in uniform were efficient and cleaned up after themselves.
Response from EPIC Heating and Cooling
"Thank you for purchasing our Big Deal and for your great review. We really appreciate your business, and look forward to working with you again in the future. Darien"

Ambekar V.
May 2015
5.0
Yes, I recommend this pro
$2,800
unknown
Response from EPIC Heating and Cooling
"Thank you for your review. Hope your new furnace is working well for you. We really appreciate your business, and look forward to working with you again in the future. Darien"

Mike B.
Apr 2015
5.0
Yes, I recommend this pro
$5,000

When Darien got there he got all his material out of his work van (I looked into his van, it was neat and well organized) . He took all the material to the basement and set up. He began tearing out the old unit, he cleaned up as he went making the basement not unsafe. He explained what he was going to do as he went , since it was still getting cold at night he made sure that the furnace was the first item that was installed and ready to go before he left.  He cleaned the area before leaving for the day and lets us know what time he would he be returning the next day. He showed up right on time the next morning and started working right away on finishing installing the AC unit,. He ran all new piping making everything look very nice, he was replacing the unit that was installed when the house was built. Comparing the appearance of the new unit to the old unit I did not realize what a sloppy job was done when they installed the original unit til I saw the job EPIC did. Our thermostat was in a bad location so he moved our thermostat to a better spot in our house. After finishing with the installation he made sure the areas  where clean and removed all the old equipment and trash before he left. He sat down with us going over all the paperwork , he also helped us fill out all the warranty paperwork. He installed a wifi thermostat and made sure we understood how to set it up and use it.. He was at our house around 14 hours between the two days. I was really impressed with the job he did and would recommend EPIC to anyone that needs furnace or ac work.


Response from EPIC Heating and Cooling
"Thank you so much for the great review! We work hard to make our customers happy and are glad we were able to do so for you. Please call us if you have any more questions. We look forward to working with you in the future. Darien"

Glenn G.
Apr 2015
5.0
Yes, I recommend this pro
$800
It went very well.
Response from EPIC Heating and Cooling
"Thank you for your review. We really appreciate your business, and look forward to working with you again in the future. Darien"

Gloria W.
Apr 2015
5.0
Yes, I recommend this pro
$3,600
They were very professional and cleaned up everything.  They did a good job.
Response from EPIC Heating and Cooling
"We greatly appreciate your business and look forward to working with you again. Thank you so much for the good review. Darien"

Patricia S.
Mar 2015
5.0
Yes, I recommend this pro
$115
Darien was prompt, courteous, efficient and he is very knowledgeable.  Besides cleaning our furnace, he also serviced our humidifier.   We will be using him exclusively for all of our heating and air conditioning needs in the future.
Response from EPIC Heating and Cooling
"Thank you for your wonderful review! We really appreciate your business and look forward to working with you again in the future. Darien"

Josephine K.
May 2014
5.0
Yes, I recommend this pro
$7,500
"Great company! They were prompt, polite and knowledgeable. The problem was fixed quickly and the cost was reasonable. All the questions I had were answered. Will definitely call them again.

Response from EPIC Heating and Cooling
"We greatly appreciate your business and look forward to working with you again. Thank you very much for the good review. Darien"

Susan B.
Aug 2013
5.0
Yes, I recommend this pro
$6,500
I watched him from the beginning and couldn't believe the effort he put into making sure that everything lined up perfectly. I didn't know that today the furnace has to be cut to size by the installer. He did a fantastic job and he completely cleaned up the area when done. The air conditioner was shot and he recommended a newer system that would cost us a lot less to use. Not only have our utility bills decreased but we can not hear the air conditioner when it is on. We hear the neighbors air conditioner, but not ours. That's great since it is right outside our bedroom window. He also performed some other plumbing and electrical work we needed done in the laundry room. He did not charge us what most would have wanted to do the job. When our relatives told us what they paid for the same work we were amazed at how economical he was. We recommended him to friends and neighbors and they are just as happy. He's done work to four different houses on our block, now, and we are all happy.
Response from EPIC Heating and Cooling
"It was a pleasure working for you guys! Thank you for all of the referrals in your neighborhood, and thank you for the great review! Look forward to working with you again in the future. You know where to find us! Thanks again. Darien"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

EPIC Heating and Cooling is currently rated 4.9 overall out of 5.

EPIC Heating and Cooling accepts the following forms of payment: CreditCard

Yes, EPIC Heating and Cooling offers free project estimates.

No, EPIC Heating and Cooling does not offer eco-friendly accreditations.

No, EPIC Heating and Cooling does not offer a senior discount.

No, EPIC Heating and Cooling does not offer emergency services.

No, EPIC Heating and Cooling does not offer warranties.