Dent Recon, LLC

Horrible! The quality they performed on my front bumper was awesome! The bumper looks great! However, nobody ever picks up the phone when you call, it goes to voicemail. Nobody was there when I went to pick up my car. They gave me two quotes. I went with the more expensive one and they charged me $200 more than the original quote saying that they had to get the part from another supplier and that is why it cost more. They never called me to tell me it was going to be more. I drove the car out of the garage. On the way home, the check engine light came on. I called them about it and they said the light would go off. It didn't. They said to bring it back and they would take a look at it. I decided not to since I figured they would make me pay more so I took it to the dealership that I get my car serviced for oil changes and tire rotations and they fixed the issue with my check engine light coming on. Thankfully I had the extended warranty on my car so I only had to pay $100 otherwise it would have cost me over $1,000 to have it fixed. I would DEFINITELY NOT recommend them! They also said they would pick up the additional cost about $200 for my car rental since my car wasn't ready when they told me it would be. They never paid the car rental company. I had to end up paying that too. When I tried to call them, it went to voicemail. Nobody ever called me back. I wish I would have paid the extra money and went to a reputable auto body place to have my front bumper fixed. Lesson learned - I won't make that mistake again!

unknown

I called in the morning and stopped in after lunch. It took about half an hour. They did a great job, with short notice. You can't tell there ever was a dent.

I was next door at Meineke and casually asked a technician at Dent Recon how much it would cost to repair the dent in my car door. Within 5 minutes, he had measured the dent and given me a quote of $245. I had previously been given estimates from the car dealer and one other dent repair service ranging from $400 - $500. I asked if they could drop me off at work and pick me back up when the work was complete (about 5 miles away). They said absolutely. I scheduled the work a couple of days from then, and everything was like clockwork. The dent was completely gone, and there were no signs that there had ever been damage. The entire staff was friendly, professional, and provided great service. I would definitely use their services in the future!

I had a basketball size dent with peeling paint on the rear bumper of my car. I didn't think paintless dent removal would work to repair the damage but these guys where up to the challenge. They fixed the dent and repainted my rear bumper in about 1and 1/2 days for a competitive price. I was very pleased with the work. I would not hesitate to use them again.