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BIKE CONNECTION

About us

Our bike shop offers a variety of bicycles at a price your family will love. Whether you're looking for BMX, cruisers or mountain bikes, we have the brands you need. Visit us in store or online today!

Services we offer

bicycle helmets, bicycle tuneup, bicycles, bike accessories, bike helmets, bike parts, bike repair, bike shop, bike tires, bike tune up, bikes, bikes for sale, bmx, giant bikes, mountain bikes, paddleboards, the bike connection

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%
Showing 1-5 of 5 reviews
Mary C.
Apr 2015
5.0
Yes, I recommend this pro
$130
unknown

Anne J.
Jan 2015
3.0
Yes, I recommend this pro
$45
unknown

Nancy D.
Oct 2014
5.0
Yes, I recommend this pro
$725
unknown

Tricia C.
Oct 2011
5.0
Yes, I recommend this pro
$900
Although the overall selection of road bikes is somewhat limited they do carry some very good brands. Where they really shine is in their after purchase care of you and your bike. They will do adjustments for up to two years on the bike. This is very impressive that they stand behind the product and are willing to do so much to help you. I have always found the staff friendly and helpful. The regular staff are very knowledgeable about products and repairs. I don't get the feeling that they are trying to sell me anything they just want to give me good information and answer my questions. I have taken my bike in with when I fell and to get the gears adjusted, new pedals put on, new tires and a few other minor adjustments. They are always happy to help me and I donand egrave;t feel I am bothering them.
If you want good service from a bike shop this is the place to go.

LYNNE J.
Jun 2011
5.0
Yes, I recommend this pro
$340
The Monday after dropping the bikes off I got a call that the bikes were ready. Nice. I told them we'd pick them on Saturday and they said no problem.

The bikes had been easy to tune up and required no additional work. We then purchased the trailer hitch bike rack. This is when the customer service became extraordinary. I'd had a trailer hitch installed on my SUV about seven years ago, but never used it. We had always intended on buying a bike rack, but hadn't gotten around to it until now. When taking off the hitch cover, it was clear that the hitch itself was awfully rusty. The bike rack wouldn't slide in. The Bike Connection employee spent at least 30 minutes trying to file down the rust in the hitch so he could install the bike rack for us. He went above and beyond our expectations. He brought out a couple different files, a small wire brush, then a drill fitted with a larger wire brush. He succeeded in cleaning out 90% of the rust, but the rack still wouldn't slide in. Another helpful employee then suggested we go to Master Hitch in Palatine to have them complete the cleaning. The progress being made was so slow and so incremental that it seemed that Master Hitch might be able to easily help us. We plan on going there next weekend.

We plan on going back to Bike Connection for all future bicycle needs. And I'm going to recommend them to everyone I know. This shop is a gem.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

BIKE CONNECTION is currently rated 4.6 overall out of 5.

BIKE CONNECTION accepts the following forms of payment: CreditCard

Yes, BIKE CONNECTION offers free project estimates.

No, BIKE CONNECTION does not offer eco-friendly accreditations.

No, BIKE CONNECTION does not offer a senior discount.

No, BIKE CONNECTION does not offer emergency services.

No, BIKE CONNECTION does not offer warranties.