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Assured Services Inc
Electrical Baseboard or Wall Heater - Repair, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
All services provided by by our highly trained professional techs.
Business highlights
Emergency services offered
39 years of experience
Services we offer
Carpet, carpet sales & installation, chandelier cleaning, cleaning of imported & domestic area rugs, flood restoration, pressure washing of siding & sanding of floors for refinishing., tile & grout cleaning, upholstery & fabric window treatment cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.874 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 11% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 74 reviews
Paulette A.
Apr 2022
Assured services came to clean my blinds. The job was okay but not great. Assured Services also repaired my mini blinds MANY times. Although the blinds are opened or closed rarely, if ever, the repair never held. I went to pick up by blinds from the last repair on two separate occasions and the company forgot to leave them. Al, who is difficult to get a hold of, said he would deliver them. He did not and my blinds are gone/missing. I have been patient to wait and resolve this issue, but Al refuses to make good on losing my property. I would not recommend this company ever again. I'm STILL without my blinds.
Judy K.
Jun 2017
.
Martha A.
May 2017
Friendly, professional.
Response from Assured Services Inc
"Thank you for your review and the privilege to work in your home."
KEN L.
Jan 2016
The stretching took a while and they did miss a spot on the carpet but they came back and fixed it. I would recommend that to others and they were very thorough.
Response from Assured Services Inc
"Thanks for your kind words & the time you took to post a review!"
Susan V.
Aug 2015
They were so helpful. Every complication that arose they were able to deal with.
Response from Assured Services Inc
"Thanks for the time you took to post a review. It's always a pleasure working for you."
Gary E.
Aug 2015
They were extremely professional and courteous. The work was done on time and as promised. The results were great. No surprises.
Response from Assured Services Inc
"Thanks for the review & your business!!"
Deborah H.
Jul 2015
unknown
Response from Assured Services Inc
"Thanks for posting a review & for your business."
Karen G.
Nov 2014
They were very knowledgeable about what they were doing and why. They explained that some spots on the jute rug would remain due to my using other rug cleaners on them myself. They did a good job with the rest and laid the rug under my iron bed for me. They are pleasant to work with and were right on time.
Response from Assured Services Inc
"Thanks for the time you took to share your experience with our company. Hope to be invited back to your home again."
PATTI L.
Jul 2014
They were professional. We were most pleased with the results and would use them again WITHOUT hesitation.
Response from Assured Services Inc
"Thanks for your business & the time you took to post a review. Hope to be of service again soon."
KATE C.
Jul 2014
I contacted them by phone for a quote and. Ken explained the different option in detail. I opted for a bath for a larger oriental rug that had the most 'traffic' and top cleaning for 2 other wool rugs. A few days later I dropped off my rugs and was told I could expect them back in about a week. They called when ready and I asked that they not be wrapped Iso I could inspect the rugs before I took them home. We set up a time and they looked and felt great. There was not a trace of dog hair on any of the rugs, which was great! They feel so clean, not grimy or matted.
Response from Assured Services Inc
"Thanks for your business & the time you took to post a review. Hope to be of service again soon."
Steve N.
Jul 2014
Assured Services was great!! The technician really took pride in his work.
Response from Assured Services Inc
"Thanks for your business & the time you took to post a review. Hope to be of service again soon."
Cheryl S.
Jun 2014
unknown
Response from Assured Services Inc
"Thanks for your business & the time you took to post a review. We hope to be of future service."
Suzanne K.
Jun 2014
The crew arrived on time and was very helpful/honest. However, for the price (nearly double what the other competitors had quoted me), I expected the pet odor to be removed a little better than it was. I do think the problem might have been so bad that no one could have fixed it, so I would probably still use this provider again for non-pet odor issues.
Response from Assured Services Inc
"Upon scheduling member we explained our initial strategy on severe ("massive") urine contamination was to give the carpet a restorative cleaning & topically treat the carpet with a odor counteractant. This normally works well enough for the majority of our customers. We also make it known that we have more extensive procedures that can be done if this does not resolve the odor concerns. Generally they involve treating the padding in the most severe areas & we have a way to do that without pulling up the carpet. On our next day followup call the member said she was pleased with the work. We have attempted to contact the member to discuss the above & would welcome that opportunity. We appreciate the members business & making her concerns known on the review."
Beth R.
Apr 2014
S
Response from Assured Services Inc
"Thanks for the opportunity to handle your needs & for the time you took to post a review!"
John A.
Apr 2014
Everything was good. We got a coupon for 10% off for Angie's List members. They got rid of the smell on the rug. They were friendly and professional.
Response from Assured Services Inc
"Thanks for sharing your experience with our company. Hope to be of future service."
Steven N.
Apr 2014
No problems. All was as expected.
Response from Assured Services Inc
"Thanks for your continued business! We appreciate taking the time to share your experience with other Angie's List members."
Dianne B.
Feb 2014
they arrived on time...well satified
Response from Assured Services Inc
"Thanks [Member name removed]! Hope to be of future service."
Scott U.
Feb 2014
It went very well. The results were great after they did the job and everything had dried. Their price was good. The turnaround and the time of service were quick. I was just very happy overall. They were very good and I don’t mind using them again.
Response from Assured Services Inc
"Thanks [member name removed]! Hope to be of service again."
Karen G.
Feb 2014
It was a good experience.
Response from Assured Services Inc
"Thanks [member name removed]! Our crew enjoyed working for you."
Brett M.
Oct 2013
An excellent job. They did a super job... Removing some stains that I thought would be impossible. The technicians were great as well as Ken who gave me the estimate. The entire process was great!!!
Response from Assured Services Inc
"Glad you enjoyed your service experience. Hope to be of future service. Thanks for the kind words!"
Nancy A.
Oct 2013
Assured Services was excellent. The carpet needed an annual cleaning, but beyond that, I had recently spilled a large glass of red wine and there was also an older grease stain. The wine spill prompted emergency service, and the carpet company from which I had purchased the carpet recommended Assured. I was about to leave town for an extended period, and was anxious to get the work done before leaving. They were fully booked, but worked me in when they had a cancellation. The technician spent a good part of the day, and was successful in removing both stains, as well as doing a good overall job. I am located in the city, far from their normal service area, so I was especially pleased with their extra effort.
Response from Assured Services Inc
"We are glad the restorative cleaning we did took care of your concerns. Thanks for your business. Hope to be of future service."
Joyce S.
Sep 2013
They did a good job. Very little furnitutre to move. They also did the stairs--12. Two heavy traffic ares had to have a 2nd job--the owner came to do athat area.
Response from Assured Services Inc
"We greatly appreciate the time you took to post a review. Our crew enjoyed working in your home.Also THANK YOU for letting us know some fine tuning was required."
Linda P.
Sep 2013
They are outstanding. They were professional, on-time, and were great to work with. I need to get back with them because they had recommended someone to do duct cleanin for us as well. I would highly recommend them.
Response from Assured Services Inc
"Thanks for the kind words & being a long time customer of ours!"
Dennis M.
Jul 2013
The provider worked very well from inspecting and estimating to the final cleaning. I would definitely use them again. We did not get any other estimates as I liked them so well that I did not feel I wanted to try others.
Response from Assured Services Inc
"Thanks for your business. We look forward to being of service in the future."
Kathryn P.
Jul 2013
Have used them before for cleaning vertical shades. I took the rug to them and picked it up again. It took several calls to get a time when I could drop it off. Was told I couldn't drop it off on the day I asked for because it was his son's birthday. When I brought the rug in, I was told the estimate they had given me was too low after they measured it. I understand they charge by the inch, but they put they didn't use an exact measurement with the tape measure, and then they rounded up on the measurement. I understand they have to charge for what they clean, but I wish I had understood that their original could go much higher. The work seems to be good, but the professionalism is less than I hoped for.
Response from Assured Services Inc
"The member had called us for a quote on a rug & verbally gave a size. We quoted on that size & put the quote in the computer. When she brought the rug in, I measured the rug with her & it was larger than the size given verbally. I adjusted the size/price & had her sign the release. When she came in to pickup her rug she seemed surprised and put out that it was more than what was originally quoted on the phone. I did mention that I measured the rug with her and approved the price before processing the rug and she was only paying for what she had done. I am not sure how we could have handled this differently, but we appreciate her business and do hope to be of future service. Al Gozzola Assured Services"
Licensing
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FAQ
Assured Services Inc is currently rated 4.8 overall out of 5.
Assured Services Inc accepts the following forms of payment: CreditCard
Yes, Assured Services Inc offers free project estimates.
No, Assured Services Inc does not offer eco-friendly accreditations.
No, Assured Services Inc does not offer a senior discount.
Yes, Assured Services Inc offers emergency services.
No, Assured Services Inc does not offer warranties.