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Assured Services Inc

4.8(
67
)
Wood Flooring - Refinish - For Business, Wood Flooring - Install or Completely Replace, Wood Flooring - Install or Completely Replace,

About us

All services provided by by our highly trained professional techs.

Business highlights

Emergency services offered
39 years of experience

Services we offer

Carpet, carpet sales & installation, chandelier cleaning, cleaning of imported & domestic area rugs, flood restoration, pressure washing of siding & sanding of floors for refinishing., tile & grout cleaning, upholstery & fabric window treatment cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.867 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
0%
2
1%
1
1%
Write a review
Showing 1-25 of 67 reviews
Paulette A.
Apr 2022
1.0
Assured services came to clean my blinds. The job was okay but not great. Assured Services also repaired my mini blinds MANY times. Although the blinds are opened or closed rarely, if ever, the repair never held. I went to pick up by blinds from the last repair on two separate occasions and the company forgot to leave them. Al, who is difficult to get a hold of, said he would deliver them. He did not and my blinds are gone/missing. I have been patient to wait and resolve this issue, but Al refuses to make good on losing my property. I would not recommend this company ever again. I'm STILL without my blinds.
BECKY B.
Aug 2017
2.0
Worked with them previously to have carpets and window treatments cleaned after a construction project. At that time, work was very good. I hired them again on 4/14/2017 for similar services. However, this time, they called me at the last minute to cancel. They didn't have enough service personnel to handle the work schedule. Very disappointing; especially since I took the day off work.
Judy and Ken K.
Jun 2017
5.0
Yes, I recommend this pro
$150
.
Martha A.
May 2017
5.0
Yes, I recommend this pro
$295
Friendly, professional.
Response from Assured Services Inc

"Thank you for your review and the privilege to work in your home."

KEN L.
Jan 2016
5.0
Yes, I recommend this pro
$1,000
The stretching took a while and they did miss a spot on the carpet but they came back and fixed it. I would recommend that to others and they were very thorough.
Response from Assured Services Inc

"Thanks for your kind words & the time you took to post a review!"

Susan V.
Aug 2015
5.0
Yes, I recommend this pro
They were so helpful. Every complication that arose they were able to deal with.
Response from Assured Services Inc

"Thanks for the time you took to post a review. It's always a pleasure working for you."

Gary E.
Aug 2015
5.0
Yes, I recommend this pro
$450
They were extremely professional and courteous.  The work was done on time and as promised.  The results were great.  No surprises.
Response from Assured Services Inc

"Thanks for the review & your business!!"

Deborah H.
Jul 2015
5.0
Yes, I recommend this pro
unknown
Response from Assured Services Inc

"Thanks for posting a review & for your business."

Karen G.
Nov 2014
5.0
Yes, I recommend this pro
$458
They were very knowledgeable about what they were doing and why. They explained that some spots on the jute rug would remain due to my using other rug cleaners on them myself. They did a good job with the rest and laid the rug under my iron bed for me. They are pleasant to work with and were right on time.
Response from Assured Services Inc

"Thanks for the time you took to share your experience with our company. Hope to be invited back to your home again."

PATTI L.
Jul 2014
5.0
Yes, I recommend this pro
They were professional.  We were most pleased with the results and would use them again WITHOUT hesitation.
Response from Assured Services Inc

"Thanks for your business & the time you took to post a review. Hope to be of service again soon."

KATE C.
Jul 2014
5.0
Yes, I recommend this pro
$400
I contacted them by phone for a quote and. Ken explained the different option in detail. I opted for a bath for a larger oriental rug that had the most 'traffic' and top cleaning for 2 other wool rugs. A few days later I dropped off my rugs and was told I could expect them back in about a week. They called when ready and I asked that they not be wrapped Iso I could inspect the rugs before I took them home. We set up a time and they looked and felt great. There was not a trace of dog hair on any of the rugs, which was great! They feel so clean, not grimy or matted.


Response from Assured Services Inc

"Thanks for your business & the time you took to post a review. Hope to be of service again soon."

Steve N.
Jul 2014
5.0
Yes, I recommend this pro
$120
Assured Services was great!!  The technician really took pride in his work.
Response from Assured Services Inc

"Thanks for your business & the time you took to post a review. Hope to be of service again soon."

Cheryl S.
Jun 2014
5.0
Yes, I recommend this pro
unknown
Response from Assured Services Inc

"Thanks for your business & the time you took to post a review. We hope to be of future service."

Suzanne E. K.
Jun 2014
4.0
Yes, I recommend this pro
$250
The crew arrived on time and was very helpful/honest.  However, for the price (nearly double what the other competitors had quoted me), I expected the pet odor to be removed a little better than it was.  I do think the problem might have been so bad that no one could have fixed it, so I would probably still use this provider again for non-pet odor issues.
Response from Assured Services Inc

"Upon scheduling member we explained our initial strategy on severe ("massive") urine contamination was to give the carpet a restorative cleaning & topically treat the carpet with a odor counteractant. This normally works well enough for the majority of our customers. We also make it known that we have more extensive procedures that can be done if this does not resolve the odor concerns. Generally they involve treating the padding in the most severe areas & we have a way to do that without pulling up the carpet. On our next day followup call the member said she was pleased with the work. We have attempted to contact the member to discuss the above & would welcome that opportunity. We appreciate the members business & making her concerns known on the review."

Beth R.
Apr 2014
5.0
Yes, I recommend this pro
$400
S
Response from Assured Services Inc

"Thanks for the opportunity to handle your needs & for the time you took to post a review!"

John A.
Apr 2014
5.0
Yes, I recommend this pro
$350
Everything was good. We got a coupon for 10% off  for Angie's List members. They got rid of the smell on the rug. They were friendly and professional.
Response from Assured Services Inc

"Thanks for sharing your experience with our company. Hope to be of future service."

Steven N. N.
Apr 2014
5.0
Yes, I recommend this pro
$335
No problems.  All was as expected.
Response from Assured Services Inc

"Thanks for your continued business! We appreciate taking the time to share your experience with other Angie's List members."

Dianne B.
Feb 2014
5.0
Yes, I recommend this pro
$900
they arrived on time...well satified
Response from Assured Services Inc

"Thanks [Member name removed]! Hope to be of future service."

Scott U.
Feb 2014
5.0
Yes, I recommend this pro
$300
It went very well.  The results were great after they did the job and everything had dried.  Their price was good.  The turnaround and the time of service were quick.  I was just very happy overall.  They were very good and I don’t mind using them again.
Response from Assured Services Inc

"Thanks [member name removed]! Hope to be of service again."

Karen G.
Feb 2014
5.0
Yes, I recommend this pro
It was a good experience.
Response from Assured Services Inc

"Thanks [member name removed]! Our crew enjoyed working for you."

Brett M.
Oct 2013
5.0
Yes, I recommend this pro
$360
An excellent job. They did a super job... Removing some stains that I thought would be impossible. The technicians were great as well as Ken who gave me the estimate. The entire process was great!!!
Response from Assured Services Inc

"Glad you enjoyed your service experience. Hope to be of future service. Thanks for the kind words!"

Nancy A.
Oct 2013
5.0
Yes, I recommend this pro
$675
Assured Services was excellent.  The carpet needed an annual cleaning, but beyond that, I had recently spilled a large glass of red wine and there was also an older grease stain.  The wine spill prompted emergency service, and the carpet company from which I had purchased the carpet recommended Assured.  I was about to leave town for an extended period, and was anxious to get the work done before leaving.  They were fully booked, but worked me in when they had a cancellation.  The technician spent a good part of the day, and was successful in removing both stains, as well as doing a good overall job.  I am located in the city, far from their normal service area, so I was especially pleased with their extra effort.

Response from Assured Services Inc

"We are glad the restorative cleaning we did took care of your concerns. Thanks for your business. Hope to be of future service."

Joyce S.
Sep 2013
5.0
Yes, I recommend this pro
$300
They did a good job.  Very little furnitutre to move. They also did the stairs--12.  Two heavy traffic ares had to have a 2nd job--the owner came to do athat area.
Response from Assured Services Inc

"We greatly appreciate the time you took to post a review. Our crew enjoyed working in your home.Also THANK YOU for letting us know some fine tuning was required."

Linda P.
Sep 2013
5.0
Yes, I recommend this pro
They are outstanding.  They were professional, on-time, and were great to work with.  I need to get back with them because they had recommended someone to do duct cleanin for us as well.  I would highly recommend them.
Response from Assured Services Inc

"Thanks for the kind words & being a long time customer of ours!"

Dennis M.
Jul 2013
5.0
Yes, I recommend this pro
$1,400
The provider worked very well from inspecting and estimating to the final cleaning. I would definitely use them again. We did not get any other estimates as I liked them so well that I did not feel I wanted to try others.
Response from Assured Services Inc

"Thanks for your business. We look forward to being of service in the future."

Showing 1-25 of 67

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Assured Services Inc is currently rated 4.8 overall out of 5.
Assured Services Inc accepts the following forms of payment: CreditCard
Yes, Assured Services Inc offers free project estimates.
No, Assured Services Inc does not offer eco-friendly accreditations.
No, Assured Services Inc does not offer a senior discount.
Yes, Assured Services Inc offers emergency services.
No, Assured Services Inc does not offer warranties.

Contact Information

1232 N. Roselle Rd, Schaumburg, IL 60195

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