Bishops Aluminum

We had our pool cage installed less than a year ago. We patiently waited several months past the time we were told it would be installed. In less than a year we are already experiencing an issue that they are unwilling to repair due to the wind from Hurricane Milton. The winds we sustained were tropical storm level. A few days after the storm we noticed several screws had fallen out at a few seams of the pool cage. I called immediately and was told it would be 6 weeks before someone could come and look at the issue. After 4 weeks I called to see where we were at on the schedule only to find out we weren't put on the schedule and that there would be a cost for the repair. My last pool cage (20 years old) saw high velocity winds from Hurricane Charlie, Hurricane Irma, and several tropical storms and there was never any damage or screws falling out. Poor workmanship is the issue. Every dealing I have had with the office staff has been met with rudeness. I don't know if they hate where they work or just hate the people that hire the company to do work for them. Whatever the case, I would highly recommend that anyone thinking of buying or working with Bishop's Aluminum rethink doing so. You will more than likely regret it like myself. Consider yourself warned!

We placed a huge deposit for a lanai extension but ended up having to move before any work was done due to a job change. We figured there would be some of the deposit kept due to pulling permits etc. The salesman argued that they did an enormous amount of "office work" and he needed to be paid "his commission". Therefore we only got back a quarter of our deposit. I even asked that any supplies ordered that they could not return be delivered to my home since I couldn't get all my money back, nothing was ordered! Need I say more?

Removed and installed a new pool cage about 6 months ago. Initial contact with salesman (Wayne) for estimate was good - estimate was lower than 2 other companies. He was easy to get in touch with whenever I had a question. Workers showed up when they said, to remove and build new cage. We are happy with the cage. A few days after completion we realized one of the panels was larger than they had originally told us it would be. I spoke to the office and they came back out the next day or so and reconfigured it with 2 smaller panels and a support in between- good work for a competitive price- Thank you Bishops Aluminum

They did a nice job

They installed gutters around the house. I noted after they were done (impromptu outside inspection by me) that several securing screws did not even hit the fascia of the house. So they were hooked to nothing. In addition, I noted a big dent in the northwest end of the gutter. I called and promptly complained about this and left a message. They called me back a few days later and told me a person would contact me. He did, and blamed me for the issue. I had, in the meantime (after I noted the bashed in gutter) a company install gutter guards. The rep from Bishops was angry and insisted it was due to this 'incompetent' gutter gard company, they were not responsible. I laid out the timeline (and have the date stamp on the pics I took for verification before the gutter guards were installed) and he still insisted I was wrong and it was not their fault. TERRIBLE CUSTOMER SERVICE. Do not hire them!

Work was performed on time and well done. Issue was with the rudeness and insult to me (the customer) on an issue I raised after the job with the salesman, Chaz, and the office person. I requested to speak to the owner, was told he was out of town. I paid all but 13% of the invoice, waiting to speak to the owner. 2 days later, I received a registered letter that a lien was placed on my home!!!! Never even had the chance to speak to the owner!! Never said I wouldn't pay the balance. Outrageous!! Never use this company....for anything.

Though they were very upfront on being a few weeks out to do the job, they were very professional and kept us updated as to the date. The quote came in the lower end and when they called to schedule, they showed up on time on the day and thoroughly completed their job. We were very impressed and had a great experience with them. We have already referred them to our friends.

My neighbor used Bishop's Aluminum and so did I because in my research I determined that they were certainly in the top tier of companies that perform this service.  I am very glad that I hired them to do the job.  The job went like clockwork with engineering and installation precision second to none.  The quality of product was excellent! They were easy to work with and have been doing this type of work for a long time and it is evident in the way they do their work and the quality of their work.  They were literally fantastic to work with!  If you are considering aluminum work, cage replacement, etc you should consider putting them at the top of your list.  Thank you for a great job, Bishops Aluminum!

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1.   Wonderful work. I wanted a screen enclosure that did not take away the look & style of my porch & balcony. They took 2 days to build a screen enclosure on the inside which did not change any of the look, but sealed everything in perfectly.  In the pool area I wanted privacy so I picked a non-transparent tropical island beach scene to run part of the side & along the entire back of the cage. The rest of the cage, they installed 20/20 screen & ran super screen along the bottom so my 2 dogs could not damage it. We had some problems with the scenic screen. It was defective because the picture would just rub off & started to run off from the sun & rain. The manufacturer of the senic screen gave us a very hard time trying to replace it. But, Chaz, the person in charge of my project, was persistent, working hard, taking pictures multiple times to show that it was defective. Calling & having a rep come down to see for themselves. His hard work paid off. They finally replace the screen. I now have a beautiful private island get away which everyone raves about.

We were not at home. Our home sitters at first said nothing had been done. When they looked more closely, they saw the job was complete and clean-up was very thorough