Sussen Heating & Cooling LLC

Sadly, I have to be the one to give a negative review We had Jamie here on multiple occasions, for three separate furnaces our home has. We really felt he was trustworthy, and we were relieved when he fixed our furnace for about a thousand dollars Until furnace one, required two more visits by him for another few hundred Furnace two, required four visits. At a total of twelve hundred. After the fourth visit and fix, he only briefly responded by text He instructed us on the next steps to fix it, that required a handyman That added up to four hundred separately. We continued to call, with frustration that it did not resolve the issue At that point, return calls dropped off entirely The weather dropped to 10 and below Our daughter, was using a heating pad and two space heaters to get through the cold After weeks of no replies and no further help we called a different HVAC company That company found errors in Jamie's work. Some large, some as small as not putting hardware back on.

Jamie was incredibly professional, knowledgeable, and helpful. There is no other HVAC professional Iâ d recommend but him!