The Grout Medic

ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call The Grout Medic into your home you should expect a proven and trusted expert professional who will know what they are doing, treat your home as if it were their own, and who provides a level of customer service to meet and delight you. From your first contact with our company, throughout the work, and every time you need us, our focus will remain making the spaces on which we work, once again, beautiful.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 1-25 of 147 reviews

Abraham F.
01/2025
5.0
Thank you to Ricardo who did such a perfect job with our two bathrooms. he was efficient, professional, and kind. I highly recommend the Grout Medic, and especially Ricardo.
Rating CategoryRating out of 5

Monica J.
05/2024
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce B.
01/2024
5.0
Hire them and them only if you need tile work done. I was so impressed with the work performed. Great find.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$290

alex s.
12/2023
5.0
I hired the Grout Medic to replace the grout in my shower, which had been deteriorating over the years, and to also attempt to clean the shower door which had built up a heavy coat of precipitate and soap scum. I was told that the work would probably take between five to six hours, and the tech, Diego, showed up on time and got to work right away. Sure enough, after about five and a half hours...he had finished, and I was blown away by what an amazing job he had done to my shower and the door also! Everything basically looked brand new; I simply couldn't believe it! After the original estimate, I thought that maybe the price was a bit high...but after seeing the finished product, I would have to say that it was definitely well worth the price and I was very happy that I chose the Grout Medic for the job! Thanks so much again for the excellent job and your customer service!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon S.
07/2023
5.0
Dave went beyond what I asked him and clean my walls in my tires and my furniture in the bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Robert S.
03/2023
5.0
Happy with the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert F.
02/2023
5.0
Very happy with the outcome and would recommend Grout Medics

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary H.
01/2023
5.0
Job well done , would recommend Grout Medic for all your grouting needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles M.
10/2022
5.0
Great workmanship, and so fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Gretchen S.
10/2022
5.0
prompt; good communication, neat, professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dhiren G.
08/2022
1.0
Excessive charges, Did not caulk and Grout properly. Very disappointed.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$416

Robert O.
06/2022
5.0
Friendly and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Frank F.
05/2022
5.0
Was amazed how fast and how clean/ neat they were about the whole project. Which was very important to me

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Pat H.
03/2022
5.0
They were very responsive and did a great job- had damaged tiles replaced and grout cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gloria G.
11/2021
4.0
Fair

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Dogus M.
10/2021
5.0
Work was scheduled pretty quickly and completed in a timely manner. Overall I am very happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe G.
09/2021
4.5
I realize that travertine is difficult to work with due to its porousness and it changes color depending on how dry or wet it is. Mine was very dull and they did a great job of cleaning it and restoring it, making some grout repairs and caulking. Not 100% how I wish it would have turned out but I am very satisfied with the ultimate results. In the end, they made sure that I was happy and satisfied. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam S.
07/2021
5.0
I hired the Grout Medic to fix the grout in my shower tile last summer. They responded to my request within a day or so, turned around the quote quickly, gave me a competitive price for the work, scheduled the project within 2 weeks of my signing the contract, showed up on time, and did great work. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan P.
06/2021
4.0
On time. Clean grout on bathroom tile wall. Not a big project.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Vanessa B.
04/2021
5.0
My shower was in sad shape with broken tiles and needing re grouting. It looks amazing!, Not only was he able to replace broken tiles, but when he was finished grouting it looked brand new. Would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles W.
04/2021
5.0
Arrived on time, completed job in timely fashion & loksgreat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Jaci W.
04/2021
5.0
they did a great job super quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa S.
11/2020
5.0
Cleaned and sealed grout in two bathrooms. Repaired a portion of wall near the bathtub. Friendly, efficient service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$710

peggy b.
10/2020
4.0
Quite costly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Margaret N.
08/2020
5.0
I knew what to expect before the technician even arrived. He repaired my floor, replacing all the damaged grout and fixing a lose tile. He cleaned up everything before he left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM