Merlin 200,000 Miles Shop - St. Charles

3.0(
2
)

About us

For more than 35 years, Merlin 200,000 Mile Shops have been providing customers with excellent vehicle maintenance and repair while helping cars, vans, and trucks last longer. Please consider Merlin as your neighborhood expert in both vehicle maintenance and repair. THE DRIVE FOR 200,000 Maintenance Program is Merlin’s easy and affordable program to help your vehicle go much farther beyond the manufacturer’s warranty. An exclusive 200,000 Mile Merlin Transferable Warranty is provided for brake pads, brake shoes and mufflers, as well as a 24,000 Mile Warranty on other products and services. Merlin’s exclusive 200,000 Mile Tire Warranty along with the optional four year road hazard plan can mean that with proper maintenance, customers will never have to buy tires again. THE DRIVE FOR 200,000 ALLIANCE, Merlin’s rewards program, provides “real cash” which is accrued on every service that can be redeemed for tire and vehicle DRIVE FOR 200,000 maintenance packages. A customized eGarage is provided for each customer that tracks their vehicle service history, provides coupons, service reminders, and monthly emails featuring driving news and tips. Merlin Shops offer shuttle service to your home or work and provide free repair estimates. The service menu contains all the maintenance and repair your vehicle needs to go 200,000 miles and beyond, and every service includes a complimentary 20 Point Vehicle Inspection. A complete list of shop locations, coupons and more information can be found by visiting Merlin’s website at www.merlins.com. Walk- in’s for service are welcome, and appointments are never required. However, if you prefer an appointment for service, you can make one by visiting www.merlins.com.

Business highlights

37 years of experience

Services we offer

Air Conditioning Check & Recharge, Batteries/Starters/Alternators, Belts & Hoses, Brake Repair/Service, CV Joints/Boots/Axles, Coolant Service, Engine/OBD Scans, Exhaust/Mufflers, Fuel Pumps/Filters & Fuel Injection Maintenance, Headlights/Bulbs, Oil Change & Lube, Radiators/WaterPumps/ Thermostats, Rotations & Repair, Shocks & Struts, Steering Systems, Timing Belts, Tires Replacement & Rotation/Balancing, Transmission Fluid/Filter Service, Tune Ups, Wheel Alignments, Wiper Blades and more!

Accepted Payment Methods

  • CreditCard
Reviews
3.02 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
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Showing 1-2 of 2 reviews
GERARD B.
Oct 2006
1.0
$1,479
Terrible! I had to call twice to see where they were at with the job after telling them I needed the van on a specific date. When I received the van back it sounded loud inside the van and smelled like exhaust. I explored and found the engine shroud was not attached. Then I discovered the latch was snapped off. When I took it back they said it was going to eventually break. I insisted they fix the latch they broke. They said it would cost too much to get the stock part so they would make something. They made a latch out of bending metal from a cheap trunk they bought at Meijer and again did fully attach the shroud. I took it back now the fourth time, and they adjusted their latch and I showed them how to put the shroud back on. The latch never held. I filled out their customer survey and got a free oil change. Don't go here if you have anything different than oil change or simple muffler pipe replacement!
LYNNE L.
Jan 2004
5.0
Yes, I recommend this pro
$500
WENT BACK BECAUSE HEARD A POPPING SOUND FROM FRONT PERIODICALLY IMMEDIATELY AFTER BRAKE REPAIR. TURNED OUT THERE WAS A BROKEN PART NEAR THE BRAKE. ALTHOUGH THE SHOP SHOWED US THAT THE BOLT WAS RUSTED, AND EXPLAINED THAT THE LIFTING OF THE CAR TO CHANGE THE BRAKES PROBABLY WAS JUST THE LAST STRAW THAT CAUSED THE PIECE TO ACTUALLY BRAKE, WITHDREW THE PRICE OF THE $60 PART AND ITS INSTALLATION. WE THOUGHT THIS WAS VERY PROFESSIONAL AND SIMPLY A GOOD WAY TO DO BUSINESS. ALSO, WHEN I NEEDED TO GET HOME DURING THE INITIAL BRAKE REPAIR, THEY WERE KIND ENOUGH TO LET ME USE THEIR MERLIN VAN.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Merlin 200,000 Miles Shop - St. Charles is currently rated 3.0 overall out of 5.
Merlin 200,000 Miles Shop - St. Charles accepts the following forms of payment: CreditCard
No, Merlin 200,000 Miles Shop - St. Charles does not offer free project estimates.
No, Merlin 200,000 Miles Shop - St. Charles does not offer eco-friendly accreditations.
No, Merlin 200,000 Miles Shop - St. Charles does not offer a senior discount.
No, Merlin 200,000 Miles Shop - St. Charles does not offer emergency services.
No, Merlin 200,000 Miles Shop - St. Charles does not offer warranties.

Contact Information

2073 IL-38, Saint Charles, IL 60174

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