Asher Tile and Design

James and his team did excellent work. Their customer service, quality, pricing and attitude was great! We just built a custom home in St. Charles and have dealt with a lot of sub-contractors, some of which including our builder were horrible to work with. We enjoyed working with Asher Tile because they were honest, ethical, prompt and did beautiful work. James really cares about satisfying clients.

installation was ok but return service for repair of grout was bad

James Asher was punctual each morning. The master shower remodel/tile, etc. took less time than anticipated, and he was able to fit us in within a few weeks of providing us with an estimate. He used one helper, Josh, who was also clean and professional. James took the time to answer our questions, and we greatly appreciated that he took the time to call us back regarding a shower door question after hours. I absolutely respect having a work-life balance, but it meant a lot that he took just a few minutes to call us back as we needed the shower door for the following morning. He finished the job in ~ 4 days, was understanding of our concerns and plans and checked in with me regarding most things before installing. Overall, we were extremely happy with the quality of the work, the cleanliness of the crew and the professionalism. I highly recommend James Asher.

I contacted James to replace a tile backsplash for a current looking glass backsplash. In speaking to James and explaining my redesign needs,  I found out that he could take care of the flooring problem that I was having at the same time. I decided to go with James and I'm very pleased that I did. James was punctual, honest and timely. The project was completed on a timely fashion and looks perfect.