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Peckens TV & Video

Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Peckens TV Repair is glad you're considering us for your TV repair needs. Long are the days when problems can be fixed with a good hit. Today's TVs are a lot more sophisticated, and when it comes to problems such as burn in, dead pixels, or mis-calibration, you'll need a professional. Because of our great work, we have been recognized for excellence in electronics repair. Whether it runs on a plug or battery, chances are, we can fix it right up. Our goal is to provide services that our clients can depend on time and time again. We want to be a constant in your life. When you think of electronics repair, we hope our name is the first one you think of. The secret to our success is your input and opinion. We are eager to hear what you have to say. When we cooperate, we can accomplish great things together. Because of this, you will always be our first priority. Pick-up & delivery to Kane, Mc Henry, Will, DuPage, Lake & Cook county.

Business highlights

42 years of experience

Services we offer

Computers & small home appliances, Emerson, Hitachi, JVC, Magnavox, Panasonic, Quasar, RCA, Samsung, Sanyo, Sharp, Sony, Sylvania, Symphonic, TV service, TV’s, Toshiba, VCR’s & DVD combo units, Westinghouse, camcorders, maintenance & cleaning. Fisher, projections, repair, satellite equipment, stereo & audio equipment

Accepted Payment Methods

  • CreditCard
Reviews
3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
Michael S.
Jun 2014
5.0
Yes, I recommend this pro
$300
They came on the weekend within three hours of the call,  checked the unit and gave us an estimate and repaired it all within an hour.  They were personable, professional, and clean.

Babette H.
Aug 2007
1.0
$69
Worst customer service I have ever experienced. Pecken's was asked to see if they could repair our television that was hit by lightning. They told us it would be $69.95 to come and pick it up and to see if parts could be ordered to fix it. They picked up our TV on 4/27/07. We must have made more than a dozen phone calls, gotten numerous excuses from "the part hasn't come in yet" to the "wrong part was sent", to "the part wasn't ordered". THEY NEVER CALLED US WITH AN UPDATE. We always had to contact them. Then on 8/1/07 we called and told them to return the TV to us. We were told that is was working, but you had to plug it in and unplug it again to have it work after they put in the microchip. When they returned the TV on 8/4/07 (three months later!), they said the TV wasn't working at all. DO NOT USE THIS COMPANY. THEY ARE NOT REPUTABLE. The good news is there was not another charge, but we are not sure that they ever did try to repair our TV.
Response from Peckens TV & Video
"In response to this complaint: We provided a service call which includes pick-up and delivery and a full diagnosis of television in shop for $69.95. The tv had lightening damage/power surge which at times is not easy to repair and often not economical. We do state that length of time and cost to repair tv depends on the availability of the parts. Sometimes it is beyond our control whether the parts come in on time or not. We do our best to keep the customer informed of any delays in repairing the tv. We have been in business for over 30 years and have many, many repeat customers and have a great reputation for fixing all types of tv's and other electronics many that other won't even take the time to look at. We are very professional and courteous. We are members of NESDA and ESDA. We are sorry that the customer was not happy and the tv was not able to be repaired."

Homeowner
Aug 2001
4.0
Yes, I recommend this pro
PRICES GOOD BUT TOOK THEM LONGER THEN SAID

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Peckens TV & Video is currently rated 3.3 overall out of 5.

Peckens TV & Video accepts the following forms of payment: CreditCard

No, Peckens TV & Video does not offer free project estimates.

No, Peckens TV & Video does not offer eco-friendly accreditations.

No, Peckens TV & Video does not offer a senior discount.

No, Peckens TV & Video does not offer emergency services.

No, Peckens TV & Video does not offer warranties.