StraightLine Moving Inc.

Overall, I had a great experience with Straightline and would highly recommend them. Unlike other local movers, the estimate was done by the owner himself, in person. Other local movers asked you to take a full online inventory yourself or do it with a rep by a video call. Straightline was nearly $1,000 less than the next highest estimate - and it was spot on with no extra charges. Due to health reasons, I used packers and they took great care of my possessions (Sorry, don’t remember names.) My movers - Tony, Nate, and Ty - were friendly, polite, and professional. They took great care of all of my things, wrapping my furniture carefully. They also prepped the locations so they would not damage anything. They went above and beyond to help me in my move and did everything they could to make things easier for me. Thanks to all at Straightline!

I would definitely hire this company again and refer to my friends. Communication was great. Arrived on time. Nothing broken or damaged. Nicest crew that was very professional. It was so good to see them get along with each other and enjoy their job.Helped me decide where to place my furniture.

Justin and Tevin did a great job. Professional, hard working and personable. They showed up on schedule, and were very efficient. Great service at a good price. Highly recommend.

Straight line is a moving company with true customer service and are ethical in their desire to give the best service possible. Front office, warehouse, drivers and movers, are sunshine to a very cloudy

The move went off with no hitches. Tom was wonderful to work with, always getting back to me quickly regarding questions or details about the move. The moving crew was punctual and efficient. They arrived ahead of schedule, packed mom's furniture with care and were on the road to Milwaukee within an hour. Once in Milwaukee, they put everything in its place in her new apartment and were on their way. The entire move was completed within 3 hours. I will definitely call Straightline again in the future.

The workers were decent, however they scratched almost all of our furniture. Ripped arm of sofa and scratched TV. Notified the owner he promised to get the arm of the sofa fixed and rectify the scratched TV screen. He never called back and stopped taking our calls.

The move went well. Prices were affordable and the staff were quick and professional.

Excellent. Class folks, worked with me on specific details of the move. Very professional, friendly and accountable. Treated me well!

Tom bent over backwards to accomodate us at the last minute.

The men did a wonderful job. Courteous, fast and professional

The men were very polite and Efficient at moving my furniture. All my furniture was wrapped for protection. The job was done in a timely matter. I will be using them again real soon.

They did a great job.

Very considerate and efficient crew. They were great to be around and made the days as pleasant as possible. There were no billing surprises. Everything went very smoothly and the men were eager to make sure all furniture and boxes were placed correctly. They even made suggestions about placement when I was undecided. Their experience was appreciated.

Very well. They were courteous and respectful, and offered us good suggestions regarding moving our household goods and our home office. They were professional and careful with moving our belongings.

Excellent! My team was a professional trio. Yet fun to work with. Very careful with my belongings and grateful for them!

Excellent team that was fast efficient and safe

Very well ??

Beautifully. Prompt, polite and hard working gentleman moved all of our furniture without damage to furniture or home.

Great company, no damage to furniture, They did everything they said & more, Thanks Jerry Johnson

Trusting a moving company with your belongings is a big deal. You work your tail off day in and day out to earn the items you have in your home. So when a company comes in and damages them beyond repair, you would think that since they claim to carry 1 million dollars in general liability insurance they would turn it over to their insurance and right their wrongs. When Straightline came into my home, they wound up breaking two very large expensive TV's, scuffing scraping and tearing up our sectional sofa, and putting a hole and dirt all over our mattress causing the warranty to be voided. After being promised they would do everything to make it right, we wound up having to hire a lawyer to go after them for the $14,200 in damages they did in our home. They also sold us what they worded as an "additional" insurance policy, which was actually fraudulently an insurance policy that waived our access to any other coverage. All we wanted Straight-line to do was fix the damages they caused, because our property was in mint condition before we allowed them in our home. They refused to work with us, and now we are stuck with $14,200 in damages, almost $1,000 in lawyer fees, and the funniest part is we paid them $700+ to do it. We never should have trusted a moving company, but most importantly never should have trusted these guys. Tim and Corey promised my wife time and time again that they would be caring with our belongings, and not damage anything. Well they proved otherwise, and didn't care to fix it. We were truly just another deposit in the bank for them.

When you hire a moving company, you are trusting them with every item you have ever worked for. You are entrusting that they will take every item that you earned and get it safely from point a to point b. I had never used a moving company before, and I was honestly excited that my husband and I had decided to go this route in August when we decided to make a big move. I scoured companies online and I was relieved when I found StraightLine Moving in our new town moving another family. I immediately got the number off of the van and called and chatted with Corey. Numerous times I asked them “what happens if you break my 80 inch Samsung Curved TV?” AKA my husband and I’s favorite piece of “furniture” in our house. Not only did he promise me that they had General Liability insurance as well as would do everything in their power to not break or damage anything and if they did “they would do everything to make it right to avoid unhappy customers and bad reviews” Upon the day of their arrival, Juan and his helper came to our house and got right to work. Juan began to read me a lengthy “contract” and his helper got to work upstairs in my children’s bedrooms. I, on numerous occasions, asked Juan what happened if our TV was broken and he kept saying “Tv’s like that don’t scare me, it wont happen” Then proceeded to sell me “additional insurance” which he did not understand what he was selling or what the true depth of this “policy” was. I called and talked to Tim, who also assured me that the guys were great, explained that I should purchase this “additional” insurance to cover the retail price of our television and if anything happened he would turn the claim in to his insurance to avoid any negative actions. The guys immediately got to work, they were quick and efficient which I was rather impressed by since they were on the hourly clock. I did notice that they seemed to be “manhandling” (for lack of better words) all of our furniture but I trusted them as they were the professionals. They did not wrap anything, use moving blankets, or make anything “secure” with the exception of our 80 inch television, and this was only because we still had the original packaging for it. Until, they were carrying out my sectional sofa and I watched them scrape the front of it against our brick wall/planter box on the porch, and then take our brand new $7,000 beauty rest mattress and place it on the ground outside of our lower level bedroom. Fast forward to when we arrive at our new home, they began unloading all of our furniture and I began to observe the damage. Juan was spending an abnormal amount of time in our bedroom and then he called me in and asked if the TV from our bedroom always leaned forward, and pointed it out to me, and it was leaning so far forward it was almost falling off of the dresser. I told him no it never did that before, and he proceeded to spend 30 minutes on the clock trying to “fix” the base. He placed it on the dresser two more times, and then told me he needed to lay it on the floor and we would have to get a new base.�This turned out to be the least of my worries, as I began to observe all of the damages when they left. The broken base on the 60 inch tv, two pressure punctures in the LED screen of the 60 inch TV {As well as a clear imprint where a sweaty head had rested against the TV while moving it}, A hole ripped in my beauty rest mattress topper as well as visible dirt and debris, numerous scuffs, scratches and holes in all three pieces of my leather sectional, and much to my surprise….a rather large pressure puncture in the screen of the 80 inch TV that we were promised would not get broken. I called our local company that we purchase everything from to come and analyze everything and it turns out, the debris and hole voided the warranty in our mattress and the way it was damaged was unfixable, both tvs needed new screen panels {which actually wind up costing more to replace than the TV cost in the first place}, and the sectional was trashed because the leather was no longer manufactured. Turns out, that TV’s should NEVER be moved by one person, or in the manner that they were moved, and this resulted in finger pressure points on the screens. �My husband called Straightline and after going back and forth with Tim, he finally came out to visit us. At the end of the visit, he decided that he would simply offer to “refund our move” which at $700 was only a drop in the $13,928.00 bucket of damages. He kept trying to downplay the extent of the damages that were caused during our move as well. We repeatedly asked him to just turn it in to his insurance like he had promised, and he refused. After looking him up online he clearly states on multiple review websites that he carries a $1,000,000 general liability insurance policy. It took us hiring a lawyer for him to finally turn it over to insurance. At this point of dealing with their insurance company, we find out that the “additional” insurance we purchased actually REPLACED and VOIDED our ability to get anything more than the $7,000 in additional insurance that I had purchased. 4 months later I have almost 14,000 in damages to my furniture and electronics, bills and fees owed to a lawyer, and more. �At the end of the day we paid Straightline $700 to move us, and wound up living our worst nightmare. Buyer beware, we tried to turn this in to our personal home owners policy and come to find out if you move everything yourself and break everything it is covered, but the minute you hand it over to a company it is on them. Do yourself a favor and rent a moving truck so that if all if your furniture is broken, you have peace of mind.

Straightline was able to get it to fit down there in no time! Fabulous movers. I highly recommend!